6555 South Bay Colony Drive, Tucson, AZ 85756, United States
#10 of 106 hotels in Tucson
Guests' ChoiceBased on 736 hotel reviews
8.9Cleanliness
9.1
Comfort
9.1
Location
8.9
Facilities
9.1
Staff
9.0
Value for money
8.9
Free WiFi
8.9
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End of dialog contentReviewed: 20 May 2024
Paula
United StatesFriendly staff location was perfect
Stayed in May 2024
Reviewed: 6 May 2024
Audrey
United StatesWe got to our room and noticed it hadn't been cleaned completely. Dirt or something on the desk counter, hair on the bathroom floor, hair in the tray, used hand soap on top of the new one, and the sink counter was a little dirty.
The lobby area was really clean, smelled good, and the girl that checked us in was really nice.
Stayed in May 2024
Reviewed: 8 April 2024
Suzanne
United StatesFloor above, could hear racing feet and water line.
Stayed in April 2024
Reviewed: 18 March 2024
Alonso
MexicoNo cleaning on rooms
Stayed in December 2023
Reviewed: 29 December 2023
Jeff
United StatesOur room had an odor upon arrival but we used a dishwasher packet and poured it down the shower drain and bathroom sink to eliminate the smell. The neighbors above us were noisy at night until almost midnight which is unfortunate and happens almost everywhere. An extra chair in the room would have been nice too.
The property is modern, clean and well kept. Room was comfortable and had a small kitchen with a sink, extra dishes, a dishwasher and a pull out couch for an extra sleeper. The dining room was spacious and inviting for breakfast or an evening snack or drink. They also have an outdoor heated pool and 2 gas grills if you want to cook up your own grub. The gym, which we did use but checked out had treadmills, ellipticals and bikes. It also has free weight dumbbells up to 75lbs. Laundry room was right next to it.
Stayed in December 2023
Reviewed: 29 December 2023
Jesus
United StatesBreakfast was okay but I think there’s room for improvement. The location was great from my destinations. Rooms and facilities were very clean and comfortable.
Stayed in December 2023
Reviewed: 28 December 2023
Nackwon
United StatesNot enough extra blankets
Size of rooms, comfortable lobby, cleanness
Stayed in December 2023
Reviewed: 27 December 2023
Cherise
United StatesI think that this property needs to work on getting free streaming WiFi. They say that their WiFi is free, but it is not. To use internet for streaming or playing games on tablets, iPads, etc., you have to pay.
I like that they serve breakfast in the mornings and the breakfast is quality. I also enjoy the space that the rooms provide to families. We are a family of 4 and had plenty of room to sleep and move around the room.
Stayed in December 2023
Reviewed: 4 December 2023
Felicia
United StatesNo tub
Cozy warm atmosphere
Stayed in December 2023
Reviewed: 22 November 2023
Angela
United StatesVery friendly and helpful staff. Comfortable beds. Shuttle service availability. To go breakfast provided.
Stayed in November 2023
Reviewed: 19 November 2023
Jayne
United StatesThis was quickly corrected. But, the first room I was assigned smelled heavy of animal urine. The staff quickly changed me to a new room which was great.
Everything. It created a calming, relaxing atmosphere. The beds were comfortable the AC was cold, the staff were friendly and accommodating. I enjoyed everything about it. Plus, you couldn't hear any airplanes from the room and this was the airport location.
Stayed in November 2023
Reviewed: 19 November 2023
Pamela
United StatesProximity to the airport and welcoming staff.
Stayed in November 2023
Reviewed: 8 November 2023
Jesus
United StatesI like everything
Everything I like
Stayed in October 2023
Reviewed: 2 November 2023
Leticia
United StatesOnly one entrance.
The property was very clean and nice.
Stayed in November 2023
Reviewed: 26 October 2023
Christine
United StatesHot breakfast was dried out.
The best hotel shower ever!!!
Stayed in October 2023
Reviewed: 22 October 2023
Leslie
United Statesn/a
safe area. clean and quiet. security on site. breakfast offered in the mornings. quick check in.
Stayed in October 2023
Reviewed: 15 October 2023
Rosemaria
United StatesNothing
Clean and well appointed and the staff was great.
Stayed in October 2023
Reviewed: 21 September 2023
Montoya
United StatesThe friendly staff made us feel at home!! Tammy was very helpful with rearranging our reservations, genie was the best housekeeper!!!
Stayed in September 2023
Reviewed: 1 September 2023
Tarold
United StatesRoom amenities, Temperature control, comfortable bedding and excellent Guest service.
Stayed in August 2023
Reviewed: 10 August 2023
Anthony
United StatesThe front desk lady (ana) was very rude and just outright inconsiderate. She speaks to people like she has an attitude problem. Other than her poor excuse for customer service the place was great.
The suite single king bedroom was absolutely perfect. The bed alone was very comfortable but what made the room perfect were the microwave, refrigerator, sink and all utensils available right there in the room. Will definitely be my go-to when visiting Tucson.
Stayed in August 2023
Reviewed: 7 August 2023
Wendy
United StatesBeing closer to the elevator
Stayed in August 2023
Reviewed: 6 August 2023
Chaunte
United StatesNoisy at 2:00am and nobody monitoring that.
Pet friendly, clean, nice staff.
Stayed in August 2023
Reviewed: 4 August 2023
Janette
United StatesThe only issue I had was that the trash was not removed when the room was cleaned.
Very clean and comfortable room upon arrival. Staff were great, coffee was always available and a nice breakfast was provided.
Stayed in August 2023
Reviewed: 3 August 2023
Lynn
United StatesBeautiful clean room.Pool was warm and wonderful.
Stayed in July 2023
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