2375 James L Turnage Blvd, West Palm Beach, FL 33406, United States of America
#23 of 121 hotels in West Palm Beach
Guests' ChoiceBased on 461 hotel reviews
8.4Cleanliness
8.7
Comfort
8.6
Location
8.9
Facilities
8.6
Staff
8.6
Value for money
8.3
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 2, 2024
Kanisha
United States of AmericaNothing to say
Close to airport, clean, breakfast was great
Stayed in April 2024
Reviewed: April 26, 2024
Debbie
United States of AmericaGreat location to the airport!
Stayed in April 2024
Reviewed: April 8, 2024
Brian
United States of AmericaClean and new
Stayed in April 2024
Reviewed: February 6, 2024
Wanda
Puerto RicoThe room space, breakfast, facilities, service and the staff
Stayed in February 2024
Reviewed: January 26, 2024
Samiroon
Trinidad and Tobagono kettle in the room
breakfast was good, needs more variey with fruits and pastries, checkin was easy thanks to lisa at the front desk. she went all out to make us confortable.
Stayed in January 2024
Reviewed: January 20, 2024
Charles
United States of AmericaGood place to stay
Stayed in January 2024
Reviewed: January 8, 2024
Joseph
United States of AmericaNewer
Stayed in December 2023
Reviewed: January 3, 2024
Marc
CanadaThe pool was not heated !
The design of everything, I felt I was in my own condo in Florida
Stayed in December 2023
Reviewed: December 5, 2023
Melanie
United States of AmericaUnfortunately I wanted to use the gym but the door was broken and I couldn't use it.
The breakfast was nice.
Stayed in December 2023
Reviewed: November 3, 2023
Amy
United States of AmericaLovely breakfast. Comfortable bed. Nice hot shower
Stayed in November 2023
Reviewed: October 14, 2023
Donnette
United States of AmericaEveryone was very courteous and welcoming and the room was spotless and very nice!
Stayed in October 2023
Reviewed: October 9, 2023
John
United States of AmericaI lifted the mattress pad to check for bed bugs (as I do at every hotel I stay at) and wax so grossed out by the huge stains on the mattress. The mattress pad was thin and I’ll fitting as well which was also gross when I thought about what was under there.
Good location. Clean for the most part
Stayed in October 2023
Reviewed: October 2, 2023
Cesar
United States of AmericaEverything was very good
Breakfast had variaty
Stayed in October 2023
Reviewed: September 18, 2023
Lidia
United States of AmericaThe air didn’t work it wouldn’t go below 74 degrees and the TV couldn’t watch half the channels kept on searching for service
The friendly guest breakfast was decent the sandwiches where a bit overcooked
Stayed in September 2023
Reviewed: September 13, 2023
Manfred
GermanyNo safe in the room. The breakfast area and our room could have been cleaned more often.
Good location, big room, friendly staff. Good fitness room and barbecue facilities. Good breakfast. Complimentary water bottles.
Stayed in August 2023
Reviewed: September 6, 2023
Maria
United States of AmericaI did not like the breakfast. It doesn't have that many options and its very basic and limited.
The hotel location was great. Very clean hotel and the staff was very friendly. All the amenities that the hotels provide are great.
Stayed in September 2023
Reviewed: September 6, 2023
Bernard
United States of AmericaNothing at this time
The breakfast was very good and our room was very nice with plenty of space.
Stayed in September 2023
Reviewed: September 2, 2023
Yvette
United States of AmericaPrice was cheaper booking through the hotel.
Stayed in September 2023
Reviewed: August 21, 2023
Mansour
KuwaitI am still not refund my deposit 400$
Stayed in August 2023
Reviewed: August 14, 2023
Michal
PolandVery clean, nice, good size pool. Next to golf shouting range open late.
Stayed in August 2023
Reviewed: August 13, 2023
Roberto
Puerto RicoMonths earlier we requested connecting rooms or at least near rooms and they gave us rooms in different floors. The kitchenette doesn't have stove.
The hotel were located near to the airport. The rooms are comfy and they accept pets. Good parking.
Stayed in July 2023
Reviewed: August 9, 2023
David
United States of AmericaThey don’t attend my request to have the rooms together
Very good place to stay with family
Stayed in August 2023
Reviewed: August 9, 2023
Gwendolyn
BahamasNothing
Everything
Stayed in August 2023
Reviewed: August 4, 2023
Mrswash
United States of AmericaN/a
I liked everything
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content