5350 Pointe West Circle, Sugar Land, TX 77469, United States
#3 of 13 hotels in Sugar Land
Guests' ChoiceBased on 255 hotel reviews
8.6Cleanliness
8.8
Comfort
8.9
Location
9.1
Facilities
8.8
Staff
9.0
Value for money
8.6
Free WiFi
7.7
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End of dialog contentReviewed: 16 May 2024
Jennifer
United StatesSuper clean and friendly staff
Stayed in May 2024
Reviewed: 30 April 2024
Blanca
United StatesCustomer service and cleaningness of premises.
Stayed in April 2024
Reviewed: 25 April 2024
Beck
United StatesThe beds were very comfy
Stayed in April 2024
Reviewed: 14 March 2024
Leal
United StatesRoom size was great!
Stayed in March 2024
Reviewed: 10 February 2024
Chlese
United StatesOur room was not fully clean, the sink was disgusting and there were stains in the bathroom.
The room was really spacious and the breakfast was delicious.
Stayed in January 2024
Reviewed: 24 January 2024
Ashley
United StatesNo complaints
Great location, close to venue we were going to and close to lots of local places as well.
Stayed in November 2023
Reviewed: 8 January 2024
Andrea
United StatesBreakfast was poor and the hot meal bowl was slowly put out, so many guests never even knew it was served.
Maybeline was super helpful and prompt to find us one more room to our group. She had a smile on her face all the time even though it was a late check in.
Stayed in January 2024
Reviewed: 6 January 2024
Jerry
United Statesthe bed only had 2 pillows and they were very thin and flat also linens on the bed were missing. we had a king bed. not comfortable at all
all but the linens on the bed or lack of pillows the staff was great, the lobby was nice
Stayed in December 2023
Reviewed: 3 January 2024
Davis
United StatesClose to hospital
Stayed in January 2024
Reviewed: 2 January 2024
Nycee
United StatesMy only complaint for the stay was the bed. That bed was so uncomfortable. I could not sleep on it, and neither could my husband. My adult children also had a hard time sleeping comfortably on their beds. I had to nap on the couch just to get some rest.
This property exceeded our expectations. It was the perfect choice for the extended stay over the holidays. The room was very spacious, lots of seating options, plenty of storage for our personal items. The kitchen area was more than adequate, but the best part of it was the large refrigerator. We didn't have to eat take out the whole stay, we could buy actual groceries and store them with no issues. The bathroom was clean and spacious, too. The free breakfast was good, not many choices, but enough to sustain you and satisfy. The staff was friendly and helpful, and no one bother you unless you needed something cleaned or replaced.
Stayed in December 2023
Reviewed: 24 December 2023
Yawar
Saudi ArabiaNothing
Location
Stayed in December 2023
Reviewed: 23 December 2023
Sterling
United StatesAll was good & fair I suppose
Breakfast normal, nothing special low variety of choices. Thankful to god got the access
Stayed in December 2023
Reviewed: 22 December 2023
Tiffany
United StatesBreakfast was really good but could have more options to choose from daily.
Very clean and quiet room, staff was very courteous and attentive
Stayed in December 2023
Reviewed: 12 December 2023
Kaitlyn
United StatesNothing really
Clean and conveniently located to Smart Financial Center
Stayed in December 2023
Reviewed: 21 November 2023
Hughes
United StatesStaff was eager to help in any way!
Stayed in November 2023
Reviewed: 20 November 2023
Aaron
United StatesTV cut out constantly (frequently) and bath door wouldn't stay closed.
Quiet, clean, breakfast was nice.
Stayed in November 2023
Reviewed: 16 November 2023
Lanetia
United StatesBreakfast
Excellent customer service
Stayed in November 2023
Reviewed: 14 November 2023
Tamara
United StatesThe service, location
Stayed in November 2023
Reviewed: 2 November 2023
Humaira
United StatesThe comforter was old and iron burned
Comfortable and nice
Stayed in November 2023
Reviewed: 30 October 2023
Kariana
MexicoBathroom lock didn’t work easily, they don’t do room cleaning everyday
Everything’s really new, good hygiene, friendly staff
Stayed in October 2023
Reviewed: 30 October 2023
Steve
United StatesThere wasn't any real negatives I could think of for a one night stay.
Location was near the concert venue we were attending. The hotel was adjacent to a grocery and multiple restaurants so when we missed the breakfast deadline we were near a First Watch for brunch.
Stayed in October 2023
Reviewed: 25 October 2023
Lona
United StatesSo nice and very clean and spacious room. Comfortable beds. Good lighting in bathroom
Stayed in October 2023
Reviewed: 24 October 2023
Peters
United StatesN/ A
The staff was friendly and the room was a good size.
Stayed in October 2023
Reviewed: 17 October 2023
Shawn
United StatesThere was nothing I disliked.
The staff was wonderful and the breakfast was absolutely fantastic don't miss out on it.
Stayed in October 2023
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