88 Tunnel Road, Asheville, NC 28805, United States
#25 of 74 hotels in Asheville
Guests' ChoiceBased on 310 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.0
Facilities
9.1
Staff
9.3
Value for money
8.6
Free WiFi
9.3
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End of dialog contentReviewed: 31 May 2024
Katrinka
United Statesn/a
The staff was wonderful
Stayed in May 2024
Reviewed: 29 May 2024
Sinan
United StatesNice and clean.
Stayed in May 2024
Reviewed: 15 May 2024
White
United StatesEverything was great.
A little ‘out of town’ but 10 minutes by car to downtown. A very tastefully designed hotel- a pleasure to see pretty rugs, upholstery and curtains… all the textiles looked Scandinavian in taste. Such a treat to see teals, silvery greys and light ochre instead of brown brown brown! Rooms are roomy, well-designed, with kitchenette and very nice bathroom and bath products. Very comfy bed and pillows, with new white linens. The entire hotel seemed quite new or newly renovated, including pool and gym, Very pleasant staff, especially housekeeping and breakfast staff. Breakfast offered the usual juice, teas and coffee, bread, waffles, yogurt, fruit, scrambled egg, potatoes, very greasy sausages and not sure what the other was?! We don’t eat meat but others seemed to not be put off by the greasiness! It was plentiful and buffet style. Parking was free and next to the hotel. Hotel was very easy to find, just off the main route, and there is a bus stop across the street if you prefer not to drive to town. We’ve stayed in a number of Homewood Suites and liked this one a lot in a generally pleasant and quality hotel chain.
Stayed in April 2024
Reviewed: 13 May 2024
Thompson
United StatesThe beds were not very comfortable.
The hotel was clean and the staff was extremely polite and friendly.
Stayed in May 2024
Reviewed: 2 May 2024
Anthony
United StatesThe breakfast was a little under whelming. I would suggest a little more of a variety of food. I could not think of anything else I didn't like.
The location was great! The rooms were very nice and clean. I liked the kitchenette area. The pool and hot tube was nice after a long day. The staff was really good, they even offered recommendations for hiking adventures!
Stayed in April 2024
Reviewed: 24 April 2024
Toni
United StatesLocation was close to restaurants and attractions.
Stayed in April 2024
Reviewed: 20 April 2024
Fatima
United StatesAll employees where very nice, the room very comfortable and clean, the breakfast was very nice
Stayed in March 2024
Reviewed: 13 April 2024
Jane
United StatesLike everything about it.
Location was close to everything. Was so clean and the bed was very comfortable. The staff was incredible. Everyone and I mean everyone went out of their way to help in any way they could. It was the best customer service we have ever had. Would absolutely recommend this hotel.
Stayed in April 2024
Reviewed: 12 April 2024
Celeste
United StatesWe loved our stay, beautiful room with mountain view. Yummy breakfast and Leo Conway demonstrated his help and kindness to all! Please recognize Mr. Leo Conway for his stellar work, ethics, kindness and help to all!
A BIG THANK YOU to Leo Conway!!! He is the kindest hard working man I know! Always there to help in anyway, Please recognize Leo as a stellar Employee! With my thanks and prayers to Leo.
Stayed in April 2024
Reviewed: 7 April 2024
Parker
United StatesWe always enjoy our stay! Great staff and great rooms
Stayed in April 2024
Reviewed: 4 April 2024
Katrice
United StatesThe bed mattress needs improvement.
The complimentary water and the kind and considerate staff!
Stayed in April 2024
Reviewed: 2 April 2024
Tirrell
United StatesLida from the front desk at check in was rude and seemed like it was a bother to do her job. She got huffy when I inquired about the aforementioned "premium suite" situation. The toilet paper was like wiping with a whisper so that definitely could have been better.
The location is ideal, which is why we chose this hotel again. However, apparently last time we stayed in a "premium suite" and this time we did not, though we didn't select or see anything listed at premium when booking. It doesn't really matter , except "premium" suites have a view and come with snack and drink which was a perk I was looking forward to again this time. Also, Karen K from the kitchen/breakfast staff is the actual best and deserves a raise
Stayed in April 2024
Reviewed: 21 March 2024
Gisele
United StatesMy children liked the heated pool. I loved the location close to several restaurants. The staff are always kind and smiling.
Stayed in March 2024
Reviewed: 16 March 2024
Maura
United StatesNo complaints!
All the staff were welcoming and friendly. The evening reception was excellent! Pool was clean and water was warm. We left before breakfast, so I can't comment on that.
Stayed in March 2024
Reviewed: 18 February 2024
Jeffrey
United StatesBusy elevator
Breakfast had a lot to offer and varied daily. In room snacks and drinks were a big plus. Staff went above and beyond expectations.
Stayed in February 2024
Reviewed: 16 February 2024
Gena
United StatesI thought price was high given my previous stays.
Breakfast was good quality, with various choices.
Stayed in January 2024
Reviewed: 8 February 2024
Kimberly
United StatesNot a big fan of Tunnel Road but that seems to be where many hotels are located
Clean and comfortable
Stayed in February 2024
Reviewed: 10 January 2024
Crothers
United StatesBreakfast was so so Bed could use a better comforter- very thin Our car was broken into along with 10 others. Not sure we Wii stay there again due to security.
Staff was great and hotel was clean
Stayed in January 2024
Reviewed: 9 January 2024
Anna
AustriaGreat breakfast, decent fitness room and all in all a very good place to stay - especially with family. We had lots of room with a kitchen, large bathroom and fold out couch. Very nice staff and good breakfast.
Stayed in December 2023
Reviewed: 27 December 2023
Rios
United StatesBreakfast was outstanding, outstanding staff and friendly
Stayed in December 2023
Reviewed: 5 December 2023
Thornton
United StatesExcellent facility, sparkling clean. Check in was easy and my receptionist was delightful. Check out with a breeze as well. I did not feel stressed or as if I overpaid for my accommodations at all. I stayed in a king suite with my friend as well as my cat. They gave us a little placard for the door to warn housekeeping that there was an animal in the room and to not let them out. I also told them that I wouldn't need housekeeping while I was there, but I really appreciated the extra step to ensure the safety of my cat. I did not partake in breakfast but they had a wonderful breakfast area. They also had snacks and amenities for purchase so I didn't need to go out when I realized I left my toothbrush at home. I felt really secure because all other doors other than the reception area require a keycard to enter, so nobody without a keycard can get into the property unawares. When utilizing Uber, it was really easy for them to pick us up and drop us off at the entrance of the building. The location is absolute perfection. Only a few minutes drive from downtown. Highly recommend.
Stayed in December 2023
Reviewed: 25 November 2023
Sartor
United StatesNothing
Clean Indoor pool and hot tub
Stayed in November 2023
Reviewed: 18 November 2023
Pam
United StatesNothing it was great.
We had free breakfast, snacks, water, and soft drinks. It was very quiet. We had a living g room kitchen bedroom and bathroom. It was very close to the biltmore.
Stayed in November 2023
Reviewed: 13 November 2023
Isabel
United Stateseverything was super clean, very friendly staff, breakfast is 10/10 We are a family of four with two girls who enjoyed the pool, you will find beautiful views 13 minutes from the hotel, you can also explore the Nature Center zoo, your kids will love it, the hotel rooms are very clean, and let me tell you something else you can bring . Your dog was simply perfect for me since our little dog always went with us everywhere.
Stayed in November 2023
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