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Reviews of Homewood Suites by Hilton Austin South 3 stars

4143 Governor's Row, Austin, TX 78744, United States

#35 of 206 hotels in Austin

Guests' Choice

Review score

Based on 58 hotel reviews

8.8

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    8.8

  • Facilities

    8.9

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 21 April 2024

    9.0
    Good place.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing specific.

    The king size room was nice and the staff very friendly.

    Stayed in April 2024

  • Reviewed: 16 March 2024

    9.0
    High quality room and hotel especially for the price, helpful staff, the TV's could be easier to operate.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The elevator for the south wing was creaking when we rode it the first day which made me a little nervous. (But it had clearly just passed inspection, and the next day it wasn't making any noise- maybe it needed WD 40?). Also the TV remotes were a little difficult to understand/ work. I wish the TV's had more of the major streaming services (like Hulu, Disney + and Max)

    Everything was very clean and the hotel in general is very cozy, and quiet. The staff was helpful when you needed them but the hotel is set up that you can have as little or as much contact with the staff as you want. I liked having the option. Also our room was a great size and was comfortable.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    10
    Quick getaway for couple
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A bit away from most attractions

    Easy location from i35 highway, affordable, very nice room with separate living area and bedroom. Enjoyed having all essentials, large fridge, microwave, ice maker. Free bottled water was a nice touch and my name appearing on screen on the tv's was very nice. Free parking was great as other hotels nearby do not have any.

    Stayed in March 2024

  • Reviewed: 17 December 2023

    10
    Great place for the price and accommodations clean and quiet location.
    • Group
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It was close to the highway, clean and friendly service.

    Stayed in December 2023

  • Reviewed: 7 November 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Could use a bit of updating and additional cleaning between nights

    The location is super convenient and safe. There are other hotel in the area. Ample free parking

    Stayed in November 2023

  • Reviewed: 2 November 2023

    9.0
    Can't complain too much as the room was spacious and clean, but was a little pricy.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night

    The carpets in the hallway need replacing. They charged us $50 to have our dog there and they don't have any policy about putting dogs on the 1st floor which I feel would be nice as it's an easier walk. Pretty expensive at $350 a night but I guess that's the location and the room size.

    Spacious suite that was very comfortable. Nice sized kitchen with small stove, full-sized fridge and dishwasher. Breakfast buffet which was included was very good.

    Stayed in October 2023

  • Reviewed: 8 April 2023

    8.0
    It was a great stay.
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Gym was good small. Need 2 of each machine

    Friendly staff. Nice room. Good breakfast.

    Stayed in April 2023

  • Reviewed: 10 November 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect!

    Liked how clean everything was. Also liked the location of the hotel.

    Stayed in October 2022

  • Reviewed: 5 September 2022

    9.0
    Great place and will stay again
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    short staffed when we arrived. waited over 15 mins to check in.

    Clean and easy to get to

    Stayed in September 2022

  • Reviewed: 13 June 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Suite - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Stayed in June 2022

  • Reviewed: 5 June 2022

    9.0
    Nice overall good place to stay with family
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The carpets could use a deep cleaning along with the tile floors in the bathroom.

    Very comfortable beds and nice big 2 bedrooms suite.

    Stayed in June 2022

  • Reviewed: 29 March 2022

    10
    Debra Thank you for welcoming us!
    • Business trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights

    More options at breakfast would be welcome. For Example : Bacon

    The location is a huge plus!! Every necessity was within 15 min drive.

    Stayed in March 2022

  • Reviewed: 13 March 2022

    8.0
    It’s was good.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not enough towels, sofa bed was uncomfortable.

    It was roomy!

    Stayed in February 2022

  • Reviewed: 29 December 2021

    10
    We had a great stay, just a few more comforts would be nice. We have stayed here many times.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 6 nights

    The furniture in the room is not comfortable for longer stays. Our bedding was weird. We had a fitted sheet and regular sheet, but the mattress pad was put on as a cover. Duvet cover had no duvet inside. We brought our own blankets so it worked out. I am sure it was just someone new as we understand staffing issues because of Covid. A couple of lights in the room were out. just need light bulbs.

    Breakfast was good, staff was friendly, lobby was inviting, room was good size.

    Stayed in December 2021

  • Reviewed: 17 November 2021

    9.0
    Suite was fine, bed was comfortable, but the refrigerator definitely needs some work every time it c
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I didn’t like the fact that I stay at other Hilton properties and earn points, and then we were told once we were on our way that booking through booking.com I would not earn any points or get any discount. We would’ve selected a location closer to where we wanted to be had we known what we found out once we got there. Not a happy camper for that particular decision. On our next trip we’ll ask questions before we choose our hotel.

    We thought the location would be closer to where our grandson lived in Sunset Valley, but traffic was horrible but we made it work. Next time we come we may look for a location that may be closer.

    Stayed in November 2021

  • Reviewed: 11 November 2021

    9.0
    Great stay we'd come back.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights

    You aren't guaranteed the room you check into on the Hilton app.

    Good location close to the centre of Austin (by car), big room with kitchenette and large comfortable bed. Great complimentary breakfast and super friendly staff.

    Stayed in November 2021

  • Reviewed: 4 July 2021

    10
    Very comforting
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds with Bath Tub - Hearing Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Amazing service!!!!

    Stayed in July 2021

  • Reviewed: 25 June 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Most wonderful hotel experience I've had to date. Many thanks to the staff for being to friendly and helpful and genuinely happy to do so.

    Stayed in June 2021

  • Reviewed: 10 June 2021

    10
    Exceptional
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    The quiteness of the hotel. It was perfect

    Stayed in June 2021

  • Reviewed: 28 May 2024

    7.0
    A one day stay. So much to see and do in Austin.
    • Leisure trip
    • Solo traveller
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I’m an older person. I didn’t care for the way the television services were programmed on the tv. The breakfast was average.

    A large room. I was given the location in the hotel that I requested.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    7.0
    Loved my stay but did not like that I had to pay more for a the error.
    • Business trip
    • Solo traveller
    • King Suite - Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    When I arrived they could not find my booking at all even though I had my confirmation and welcome letter. It was extremely frustrating. The only room they had for me was a suite but I was forced to spend more versus taking care of the mistake.

    Clean and comfortable

    Stayed in April 2024

  • Reviewed: 28 October 2023

    4.0
    Everything was good beside that one person. She suck but the location is great.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    That check in lady was rude. I waited till check in time so she took her sweet time checking us in.

    The location is good but the staff need improvements. The check in lady was rude! I was early so you wouldn’t let me check in to my room that was understandable but you let 3 other people check after me and they were early check in too.

    Stayed in October 2023

  • Reviewed: 25 October 2021

    6.0
    not great
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    this hotel needs a deep clean, more staff and some updates. floor in kitchen area was dirty and there was an odor. to that area. drawers had some funky sticky stuff in them. no housekeeping on one day and only towel drop off on the second night. carpet looks nasty and needs replacing. not coming back.

    staff was friendly and helpful. Gal at the front desk got us ice front the kitchen late one night. breakfast was good.room layout is great- new looking appliances.

    Stayed in October 2021

  • Reviewed: 17 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

Showing 1 – 25

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