348 West Main Road, Middletown, RI 02842, United States
#9 of 20 hotels in Middletown
Guests' ChoiceBased on 46 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
8.9
Facilities
8.8
Staff
9.2
Value for money
8.2
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Showing 1 – 25
Reviewed: 22 February 2024
Victoria
United StatesBreakfast could use bacon option daily Three days never had it Also plain scrambled eggs instead of omelets all the time Hash browns would be great
The rooms felt like a studio apartment Matress was comfortable so many hotels are choosing mattresses that are way too soft Love how the shampoo and conditioner is attached to the shower walls
Stayed in February 2024
Reviewed: 19 February 2024
Deborah
United StatesMade several calls to obtain a conference room for a celebration. After 3 calls and a call back the day before we were due to arrive we were told the conference room Was under renovation. If we were told this when we first inquired it would have made things a lot easier to obtain a location for our celebration.
Convenient location. Awesome room. Free breakfast.
Stayed in February 2024
Reviewed: 22 October 2023
Kristy
United StatesThey upgraded our room for free and rooms were clean and breakfast was great!
Stayed in October 2023
Reviewed: 12 September 2023
Richard
United StatesThe bed pillows were useless. Much to soft. Hotel tucked in the back off of the street. More identification would help.
Close to Newport. First class facility. Reasonably priced.
Stayed in September 2023
Reviewed: 11 September 2023
Alison
United StatesNo complaints
Spacious, clean room & quiet, no outside noises. Comfortable bed, nice big walk-in shower.
Stayed in September 2023
Reviewed: 1 September 2023
Bonnie
United StatesWish there were regular scrambled eggs and bacon for breakfast. Water pressure in the shower wasn't very strong,. The gentleman that was cleaning the tables and the breakfast area wasn't very pleasant. It was like you were in his way. Wish there were bigger bath towels.
Very friendly at check-in and housekeeping was very pleasant. Very clean, comfortable bed.
Stayed in August 2023
Reviewed: 18 August 2023
Tian
United Statesbreakfast good, kid love the swimming pool, great cleanliness
Stayed in August 2023
Reviewed: 21 July 2023
Tuesday
United StatesThe indoor pool was chilly but other than that there really wasn't anything we didn't like.
Convenient to beaches, trails, stores and amenities. The staff were friendly, helpful and always available to assist.
Stayed in July 2023
Reviewed: 15 May 2023
Jessica
United Statesn/a
Everything was great.
Stayed in May 2023
Reviewed: 30 December 2022
Eduardo
United StatesThe pool was had a lot of chemicals. My eyes were burning and I didn’t even go into the pool. It also caused mild contact dermatitis on my sons legs
The room was very clean and perfect for a family. The staff was by far the most courteous and kind staff I’ve ever encountered at a hotel.
Stayed in December 2022
Reviewed: 22 August 2022
Nancy
United StatesOutdated furniture in room. Broken bureau
Excellent Staff!!!!
Stayed in August 2022
Reviewed: 30 June 2022
Deborah
United StatesBreakfast was great. Location was excellent.
Stayed in June 2022
Reviewed: 27 June 2022
Greg
United Statesthe eggs
good and fast
Stayed in June 2022
Reviewed: 2 May 2022
Denise
United StatesExceptional staff. Very clean. Great breakfast. Room was exactly what we wanted. Bed was very comfortable.
Stayed in May 2022
Reviewed: 26 April 2022
Kimberly
United StatesI wish they provided extra coffee, creamers in room .
Breakfast was good. Location is near to lots of stores and places to eat.
Stayed in March 2022
Reviewed: 28 February 2022
Fred
United StatesManagement's decision to toss huge beautiful live plants that greeted guests in front lobby! What was somebody thinking?! We even offered to save and take one home with us. Made our departure a little sad. Oh well!
Staff were exceptionally welcoming, knowledgeable, helpful and considerate. That makes all the difference! Great that they could offer full breakfast buffet again and even one evening reception. Was hoping for a good stay this time around, as we were here just before pandemic struck two years ago - was more than pleasantly surprised! Kudos to all! Looking forward to returning!
Stayed in February 2022
Reviewed: 31 December 2021
Luca
United StatesLocation is not special and the AC in my room was noisy
Everything was ok
Stayed in December 2021
Reviewed: 24 October 2021
Ronald
United StatesApartment style room was perfect. Good variety at breakfast.
Stayed in September 2021
Reviewed: 12 August 2021
Pete
United StatesHad to ask for room cleaning or it did not happen. We are in a tourist area so pricing most likely reflected that. Otherwise felt it was overpriced for the accommodation. Embassy suites breakfast is far better.
Location very good. Breakfast average. Staff friendly
Stayed in August 2021
Reviewed: 9 August 2021
Lori
United StatesThe beds are a bit too hard, including the sofa bed, and both would benefit from a mattress pad.
Almost everything was great!
Stayed in August 2021
Reviewed: 6 July 2021
Andrew
United StatesI don't have any objections
Quiet rooms, cleanliness, and best of all, friendly staff.
Stayed in July 2021
Reviewed: 4 July 2021
Abby
United StatesNothing.
The staff were amazing!
Stayed in July 2021
Reviewed: 4 February 2023
Mary
United StatesBed was not very comfortable. It was very noisey and there was no hot tub as reflected in the online description of the property
The breakfast was great
Stayed in December 2022
Reviewed: 4 September 2022
Meryl
United StatesThe bathroom had hair all over & the “clean” folded towels were damp. There were ants on the bedside tables.
staff was exceptional. location is convenient to everything. ample parking.
Stayed in September 2022
Showing 1 – 25
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