2950 Sage Road, Houston, TX 77056, United States
#156 of 426 hotels in Houston
Guests' ChoiceBased on 1452 hotel reviews
8.0Cleanliness
8.3
Comfort
8.4
Location
9.1
Facilities
8.0
Staff
8.4
Value for money
8.1
Free WiFi
8.3
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End of dialog contentReviewed: 1 June 2024
Viraphong
ThailandThe carpet in the room is rather old.
All room facilities are very good. Very comfort to stay.
Stayed in May 2024
Reviewed: 31 May 2024
Qubais
United Statesnothing
everything is perfect clean, safe, and location
Stayed in April 2024
Reviewed: 19 May 2024
Frantz
United StatesThe set up
Location in layout
Stayed in May 2024
Reviewed: 16 May 2024
Allan
United KingdomTrying to get the desk staffs attention to get in the front door when we first arrived.
I like the room, it's cleanliness and size.
Stayed in May 2024
Reviewed: 15 May 2024
Abofiras
LibyaNice room, good location close to Galleria, good breakfast. The guy in the reception at evening is not helping
Stayed in May 2024
Reviewed: 14 May 2024
Amaka
NigeriaWhile the breakfast is great, I think it could do with some healthy choices options like tomatoes and veggies
Great location and close to the galleria mall, restaurants and just everywhere I needed to be. I loved the clean and spacious suite . Nice complementary breakfast
Stayed in May 2024
Reviewed: 11 May 2024
Denicia
United StatesThe cleanliness of the rooms.
I liked the location and staff
Stayed in April 2024
Reviewed: 8 May 2024
Thiagoam88
Brazil- Breakfast is really weak. Paper plates and plastic utensils, very few options. - A little pricey compared to similar options in the region
- Room is spatious and well equipped, with a hot shower and good AC. - Great location near The Galleria Mall and many restaurants.
Stayed in May 2024
Reviewed: 8 May 2024
Alicia
NetherlandsNo security lock on the door No safe in the room for valuables Room service didn’t replace tea/coffee in room
Good location Nice breakfast Friendly staff
Stayed in May 2024
Reviewed: 1 May 2024
Sylvia
GermanyClose to Airport, super clean
Stayed in April 2024
Reviewed: 29 April 2024
Debbie
United KingdomThe front desk gentleman not very approachable
Modern bed comfy nice and clean
Stayed in April 2024
Reviewed: 29 April 2024
Qubais
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 28 April 2024
Tonya
United StatesThe room needs some upgrades. The table in the living room area was damaged. It looks like it was bitten by a dog. There was tissue stuffed in the peep hole on the door. The TV in one of the bedrooms did not work. It was reported several times, but nobody came.
The breakfast was very basic. Very few options.
Stayed in April 2024
Reviewed: 27 April 2024
Tyrone
United StatesThe tightness of the parking garage. Someone scratched up the front side of my vehicle with their vehicle.
Close and convenient to everything in the Galleria.
Stayed in April 2024
Reviewed: 16 April 2024
Stephen
United StatesThe swimming pool had too much chlorine.
Location next to the Galleria and major freeway
Stayed in April 2024
Reviewed: 4 April 2024
Jasmine
United StatesThe location was next to the mall & the it near bus & trains.
Stayed in April 2024
Reviewed: 28 March 2024
Graham
United KingdomNo negatives
Room was clean and well appointed
Stayed in February 2024
Reviewed: 25 March 2024
Tremonisha
United StatesThe clerk tried to overcharge what was quoted with booking.com. The parking fee was not on booking.com. For people that are traveling from out of state needs all details to apply. There should not be any hidden fees.
The location
Stayed in February 2024
Reviewed: 21 March 2024
Aimie
United Statesdidn't know what days the happy hours would be - there was on when we got there on Wednesday and then nothing after that
location and very nice hotel for the price
Stayed in March 2024
Reviewed: 18 March 2024
Tracey
AustraliaBreakfast was very average but we felt it was fair for the price we paid to stay at the property, as it was a great deal. There was no ambience in the room, no music playing, just very quiet.
Very nice stay, good location near the shopping at the Galleria. Some nice restaurant and bars you can walk to nearby. Easy check-in and the Reception staff were very friendly and helpful. Room size was great and very clean.
Stayed in February 2024
Reviewed: 18 March 2024
Meshia
United StatesThe only few things that I didn't like about the property was that the mattress on the bed and the couch was very thin and low those mattress felt like you were laying down on metal cots so they were very uncomfortable. I have never been to a expensive hotel and they only have one ice machine and it was on the 11th floor The pillows were so soft I felt like I couldn't get comfortable but the next day I asked for two pillows and the lady gave me two great long pillows and that helped me a lot and when i asked for them she was very nice about it but i the only thing is I had to go down to get them. Last thing is we couldn't even get a cart to unload our luggage so we had all of this luggage we had to carry from the parking garage and we had luggage for a 2 day stay to carry. So whoever owns this Hotel needs to invest on things to improve the customers stay instead of just doing the minimum but the staff is wonderful to the guests because things like this isn't their problem they just work their and people should understand that when things go wrong or isn't right for your stay don't discredit the staff . I appreciate them because after a weekend like this past weekend we experienced how the staff was so patient checking all of these people in while having a whole lobby full of people waiting to check in and everyone was asking for a cart to load or unload their luggage and then parking to check in was terrible also. So the owner of this hotel needs to be better because its alot of things that can be done to make your guests happy and comfortable The only reason I would consider this hotel is because of the staff because its other hotels in this area that's nice but I haven't experienced them yet
The Property was in a good location everything we needed was in that area we only had to go out of the area if we chose to even the church we were visiting was only 10 mins away. The staff was very helpful and friendly to us.
Stayed in March 2024
Reviewed: 5 March 2024
Coy
United StatesThe sheets were of a poor quality, and they were extremely thin. Further the bathroom still had hair of the previous guest in the shower. We also expressly requested new towels and none were provided. For a hotel costing well over 100 a night I expect a bit more on the cleanliness front.
It was in a fine location. Close to where I needed to be for events, etc. Also, the suite amenities were good.
Stayed in March 2024
Reviewed: 4 March 2024
Edu
United Statestime to wainting
Cleaness
Stayed in February 2024
Reviewed: 27 February 2024
Leslie
United StatesThe pillows were hard and flat. Very uncomfortable.
The suite was great. Kitchen, walkin shower, sitting area.
Stayed in February 2024
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