hot tub was cold no bathroom light over sink, pole lamp off to side for light

room was clean close to beach but not beachfront breakfast at restaurant was excellent

Stayed in May 2024

Rooms seemed a little plain. Old furniture. They are going through a remodel so hopefully that will come with the updates

Location was great. Had no trouble finding parking at any time of day.

Stayed in May 2024

Hotels going through some upgrades, hot tub without a service, lighting in the bathrooms.

Location

Stayed in May 2024

The hotel is under renovation, so it was a bit of a mess. I was disappointed that the hot tub was broken. There were no hooks in the rooms for hanging towels or purses, the rooms need hooks. Our room had a big empty space where it looked like there used to be furniture. It could have used a couch or something. The bed wasn’t super comfortable and the walls and doors needed a good scrubbing or new paint job.

We liked the pool, gym, and sauna. Also the location was perfect! The staff was very friendly and helpful. I liked the balcony in our room.

Stayed in May 2024

Under construction and the dust was a little uncomfortable for me that I have allergies!!

Close your thd beach

Stayed in May 2024

There was nothing to complain about, except we do travel on limited income, and although I know it will still be a wonderful hotel, we were sorry that it no longer was a choice hotel. They are going over to Hilton. Hilton is also a great place, but their prices are higher than we can do. This was our 2nd year staying here. Hopefully the prices won't be too far out of reach.

Would like to take a minute to commend the staff. We mainly interacted with Rhonda and Derek. They went above and beyond to make us comfortable. After arriving in our room, Derek from the front desk called us to see if our room was OK. He stated he could put us in a better room if we wanted. Our room was fine and we choose to stay put. Rhonda helped us with transportation and ideas for our visit to downtown area. Both Rhonda and Derek always greeted us with a smile, friendly chit chat and helpful ideas. We enjoyed our stay, and stayed an extra night. We felt so welcome. Thank you for a great stay.

Stayed in April 2024

Location

We are not breakfast in hotel

Stayed in May 2024

Renovations

Location

Stayed in May 2024

I was in room 104 and the internet did not work. Worked in my daughter’s room. Maybe need some WiFi extenders for the rooms that are far away. I had a conference call that I had to go to another location. Maybe good coffee in the lobby

Everything was nice.

Stayed in May 2024

It’s undergoing renovations, so the room wasn’t quite finished yet: furniture needed painting, not all light switches worked, etc. The hot tub jets wouldn’t turn on.

The pool was great. It was clean, comfortable, and safe.

Stayed in April 2024

That I had to pay for parking even though I was staying there

That is was convenient

Stayed in April 2024

Bed was uncomfortable, bad coffee

Location

Stayed in April 2024

Must pay for parking. Shower head needed updating

Location, decor and it smells nice

Stayed in April 2024

Staff was friendly. Staff made you feel welcome

Stayed in April 2024

The location was fantastic! A very short walk to the beach. The pool was great too.

Stayed in April 2024

Booking.com had the room having a garden tub... renovations removed all of the tubs... I paid for a room expecting a tub... plus the lighting in the sink area inadequate

Location

Stayed in April 2024

It was undergoing renovations and while we had a semi-view of the water, it wasn’t a 5 star. The perfume smell was overwhelming at times trying to mask the smells coming from the restaurant. With a restaurant on property there was no room service available.

It was close to several amenities within a nice walking distance.

Stayed in March 2024

The fact that breakfast was not included in the stay

I did not know breakfast was provided. I was given a coupon for 10% off

Stayed in April 2024

Paying to park and one elevator that was very slow!

The location is great! You have close access to the beach and nearby restaurants.

Stayed in April 2024

Breakfast choices

Great location, helpful and friendly staff.

Stayed in March 2024

We weren’t informed of the ongoing renovations, until we got there. Plus the pool wasn’t heated and it was very cold

Location to beach and restaurants

Stayed in April 2024

4:00 check in. $10. parking not advertised.

Big remodeled room.

Stayed in April 2024

Uncomfortable bed, flat pillows and no light fixture above sink in the bathroom. (I was on the 3rd floor) There was only a lamp in the bathroom by the sink which was hard see to do your makeup. They’re in the process of renovating. There was also a stain on one of the pillow cases.

Close to the beach, clean and free parking.

Stayed in March 2024

People in lobby were loud. No coffee for guests in the morning except through the restaurant.

Lobby was beautiful and room was huge! The beach was so close! The pool and hot tub were nice. Close to lots of restaurants and the pier. Nice place overall.

Stayed in March 2024