4357 East Oak St, Camelback East, Phoenix, AZ 85008, United States of America
#114 of 132 hotels in Phoenix
Guests' ChoiceBased on 399 hotel reviews
5.5Cleanliness
6.1
Comfort
6.1
Location
7.1
Facilities
6.0
Staff
7.0
Value for money
6.2
Free WiFi
6.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 1, 2024
Odette
United States of AmericaShower curtain leaked on floor. Fridge was leaking water.
Price
Stayed in April 2024
Reviewed: April 29, 2024
Randy
United States of AmericaThe front doors were locked and couldn't get anyone to answer the courtesy phone for 20 minutes. The desk lady was in the back having to do laundry and couldn't hear the phone. Not her fault. The owners should have a better system. The place needs some serious repair work as well
Location
Stayed in April 2024
Reviewed: April 13, 2024
Jennifer
United States of AmericaThere was a bad oder in the room. There were bugs stuck in the vent above the stove. The bed was not comfortable. The kitchen sink did not work.
I liked that the room had a small kitchen
Stayed in April 2024
Reviewed: March 24, 2024
Gerald
United States of AmericaStaff at the counter was very unhappy
Quite and pool was clean
Stayed in March 2024
Reviewed: March 16, 2024
Connie
United States of AmericaRoom was updated, bed comfortable. It's on a busy road but near lots of restaurants. Breakfast consisted of a small area in their lobby, offering coffee/oatmeal/muffins. Staff was nice.
Stayed in March 2024
Reviewed: March 3, 2024
Letrica
United States of AmericaAlthough they are obviously keeping the place clean, wear and tear is extremely evident. The carpet and flooring was in very poor condition, with holes and ground-in gum or other substances. A refresh is overdue for the price.
The room was quiet and had comfortable beds. The kitchen and bathroom were clean. The location was convenient for us, as we had an unexpected flight cancellation, and it is very close to the airport.
Stayed in February 2024
Reviewed: March 2, 2024
Eladin
United States of AmericaBending for the sofa bed
The room was a bit smelly
Stayed in March 2024
Reviewed: February 25, 2024
Gustavo
United States of AmericaI won't go there again.
The facilities were pretty old, and dirty or not working, not that clean.
Stayed in February 2024
Reviewed: January 22, 2024
Edward
United States of AmericaAdvertised Free breakfast, consisted of bagged oatmeal or muffins and coffee in the lobby. Not very clean in the bathroom, furniture torn. Desk clerk very cold and short, not pleasant.
Close to dinner appointment location and close to N.G. Armory for a meeting.
Stayed in January 2024
Reviewed: January 11, 2024
Francisco
United States of AmericaStaff was horrible and rude as can be. Specially morning front desk staff personnel
Nice area
Stayed in December 2023
Reviewed: January 6, 2024
Rachel
United States of AmericaRoom was dated and run down. Appliances and cabinets dirty from age.
THE PRICE
Stayed in December 2023
Reviewed: December 19, 2023
Francisco
United States of AmericaMorning staff at front office was the rudest female staff I’ve experienced in at hotel. She needs to be more customer friendly.
Stayed in December 2023
Reviewed: December 4, 2023
Loren
United States of AmericaEven though rooms say non-smoking, there is a smell of smoke.
rate
Stayed in October 2023
Reviewed: November 20, 2023
Gregg
United States of AmericaDefinitely dated. Room had lots of wear. Baseboards dirty.
Location
Stayed in November 2023
Reviewed: November 20, 2023
Wendy
United States of AmericaThe towels, the staff, and it wasn’t clean.
The location was perfect!
Stayed in November 2023
Reviewed: November 14, 2023
Sheryl
United States of AmericaYou needed to request for everything that you would assume was in the room due to other renters stealing the kitchen ammenities. Any of the kitchen ammenities you needed to go to the front desk to pick up what you wanted if available which assuming at least 1 set of a kitchen item was provided. After traveling for hours to get to your room than to go back to the front desk at night with homeless lingering around was not pleasant nor safe to walk when you are at the furthest side of the facility. Room smelt like perfume masking cigerette smell. Restroom was dirty, tub old with mold around the tub to the wall. Wall coverings were nailed in or not. Extra beddings for the sofa couch not in the room with couch stained. Breakfast is neither continental all provided was coffee, granola bars and hard wrapped donuts.
Front Desk girl very pleasante
Stayed in November 2023
Reviewed: November 13, 2023
Heather
CanadaHad to ask to have pool area unlocked. Pool water was not clean. Breakfast included was a joke, oatmeal, granola bars and tiny dry muffins. This cannot be classified as breakfast. One staff member made you feel like it was an inconvenience to ask any questions.
The room was not too bad, clean.
Stayed in November 2023
Reviewed: November 2, 2023
Ady
United States of AmericaAt 3:00 am people talking so loud and no microwave in the room
Near restaurants
Stayed in October 2023
Reviewed: October 31, 2023
Wolfgang
Costa RicaCouch was stained, not easy to go to the upper rooms with luggage and room smelled a little
Person at the front desk was very helpful
Stayed in October 2023
Reviewed: October 18, 2023
Adrian
United States of AmericaThey will only change sheets every 9 days or youll have to take your dirty linens yourself to the office.
What breskfast
Stayed in September 2023
Reviewed: October 17, 2023
Joshua
United States of AmericaRoom cleanliness, neighborhood, staff friendliness, and breakfast
Centrally located
Stayed in October 2023
Reviewed: October 10, 2023
Chaii
United States of AmericaOn Sunday we woke up to what sounded like a gun shot right by our bed. They woke us in the AM to change the locks on the door. The night receptionist could have alot more customer service in our opinion. There was a hair on one of the beds, had to ask for a set of sheets. There was a nail (for the walls) on the bathroom floor. The room could use a deep and detailed cleaning.
The location there was food, costco, coffee and more at walking distance.
Stayed in October 2023
Reviewed: October 9, 2023
Janice
United States of AmericaThe rug had a hole in it and needed to be replaced. The room was basically clean, tho the corners should have been cleaned.
The room was in a great location and the area around was nice. The person at the desk helped me get the best rate going thru a 3rd party. The beds and pillows were very comfortable.
Stayed in September 2023
Reviewed: October 5, 2023
Jose
BrazilKitchen cabinets outdated and old. One foot of one of the beds was broken.
Large room 2 bens and a sofa.
Stayed in October 2023
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