Reviews of Comfort Suites Salem 3 stars
630 Hawthorne Southeast, Salem, OR 97301, United States
#6 of 22 hotels in Salem
Guests' ChoiceReview score
Based on 499 hotel reviews
8.4Score breakdown
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Cleanliness
8.8
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Comfort
8.8
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Location
8.8
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Facilities
8.6
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Staff
9.0
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Value for money
8.3
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Free WiFi
8.6
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Reviewed: 31 May 2024
Dawn
United States1 review8.0“Very satisfied but with a couple exceptions.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Our room wasn't made up until we asked for it to be. Also, as a handicapped person, the handicapped parking spaces are quite a distance from the entrance.
The room was clean and comfortable.
Stayed in May 2024
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Reviewed: 26 May 2024
Elizabeth
New Zealand22 reviews9.0Superb- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
No gluten free options.
I slept better than ever.
Stayed in May 2024
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Reviewed: 25 May 2024
Richard
United States1 review8.0“Comfortable night's rest and the location was relatively close to Silver Falls State Park.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
Our room on the third floor had no towel bars in the bathroom which made the use of this room a bit difficult. Not sure why this decision was made by the management but it detracted from our overall rating.
The breakfast was good and the egg dish varied from day one to day two which was nice. The breakfast staff was hard-working and kept things in good order. We had plenty to eat.
Stayed in May 2024
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Reviewed: 25 May 2024
Dennis
United States9 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
We enjoyed are stay.
Stayed in March 2024
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Reviewed: 21 May 2024
Maria
United States15 reviews2 helpful votes8.0“We were there to visit family and the hotel is in a good location”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
Breakfast is good and filling.
Stayed in May 2024
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Reviewed: 21 May 2024
James
United States5 reviews2 helpful votes8.0“We enjoyed our stay.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
A little bit off the main highway.
Great staff, good breakfast!
Stayed in May 2024
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Reviewed: 8 May 2024
Tami
Canada50 reviews3 helpful votes8.0“Great for our one night stay.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Went to the other Comfort Suites near Hawthorne first. Totally my error but it was confusing. Two of the same hotel brands located fairly close to each other. This hotel is located far back from the access road and you may pass the entrance before realizing you should have turned in.
Super comfortable bed and bedding. Sufficient breakfast to get you started for the day.
Stayed in May 2024
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Reviewed: 7 May 2024
Welty-loveland
United States1 review9.0Superb- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Pool
Stayed in May 2024
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Reviewed: 25 March 2024
Ronn
United States3 reviews8.0Very good- • Couple
- • King Suite - Accessible/Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Beds are comfortable, rooms are clean.
Stayed in March 2024
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Reviewed: 23 March 2024
Jose
United States1 review9.0“It was very relaxing I like the fact that they had a hot tub and sauna It was worth it”- • Leisure trip
- • Couple
- • Superior King Suite - Non Smoking
- • Stayed 2 nights
- • Submitted via mobile
The person in the front desk seem like he was having a bad day and didn't leave it at home I really don't appreciate that also the bathtub could have been a little bit bigger especially for the room I asked for which was the king bedroom or if there was a whirlpool installed in the room as well.
The jacuzzi and sauna and a complimentary breakfast yum.
Stayed in March 2024
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Reviewed: 5 March 2024
Maria
United States15 reviews2 helpful votes8.0“we did not have any issues staying there. Quite and safe.*”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
We have stayed here before, it is conv1inent to family and restaurants.
Stayed in March 2024
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Reviewed: 7 February 2024
Bonny
United States18 reviews1 helpful vote9.0“Perfect simple sleep and shower accomodations.”- • Business trip
- • Solo traveller
- • King Room - Non-Smoking
- • Stayed 1 night
Not necessarily the hotels fault, but there was some kids sports teams staying there, with kids running down the hall well past 10pm and it was super annoying. I would hope there is future discussion on children being accompanied by adults at all times or something.
Everything in the room and hotel listing was correct. Furniture was comfortable, fridge, microwave, and coffee all worked. They had hot food for breakfast. Everything was just perfect for a super fast overnight stay in and out of town.
Stayed in January 2024
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Reviewed: 22 January 2024
Nybroten
United States7 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
Bathroom fan was too loud. Some deferred maintenance in the room. Faucet and shower curtain worn. Carpet baseboard was coming unglued.
breakfast was great. Hours for breakfast was great. Pool hours were great, nice pool area. Room was nice size and comfortable.
Stayed in January 2024
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Reviewed: 21 January 2024
Ojeda
United States3 reviews9.0“Great hotel”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Everything was great
Very clean and affordable
Stayed in January 2024
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Reviewed: 16 January 2024
Carrie
United States1 review9.0“We enjoyed a quiet staycation at the property. Everything was wonderful, and it was easy to extend our stay when we got”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
N/A
Staff was helpful and friendly.
Stayed in January 2024
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Reviewed: 10 January 2024
Sarah
United States1 review8.0“Overall was a good place for the money and would stay there again if the occasion arises”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 4 nights
When we opened up the sofa bed, the mattress cover on it had flecks of dirt on it. So, we closed it back up and did not use it.
The location was very near where my invalid mother is staying so the proximity was good. The Breakfast had a nice variety of food and was well laid out. I was especially happy to use the pool as I like to swim laps and exercise in the morning.
Stayed in January 2024
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Reviewed: 8 January 2024
Lesley
United States2 reviews9.0“We were there for a very short time, will definitely stay with you in the future.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
I am gluten free so would like to see a bagel or muffin that is GF.
My husband said it was wonderful!
Stayed in January 2024
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Reviewed: 8 January 2024
Guy
United States1 review8.0Very good- • Leisure trip
- • Solo traveller
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
The road noise was too loud. All night long. The hotel was quiet but the highway was roaring. My only complaint for the hotel. On my last night, I turned the fan on to cover the noise.
The breakfast was good. Pretty standard stuff.
Stayed in January 2024
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Reviewed: 5 January 2024
Carlos
United States2 reviews8.0“Very good!”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 13 nights
- • Submitted via mobile
Nothing comes to mind! Everything was great!
It is by the Highway but you don’t really hear it much! The area is clean and safe! The staff were incredibly nice and were always there when I needed assistance!
Stayed in November 2023
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Reviewed: 26 December 2023
David
United States2 reviews9.0Superb- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
It was clean staff was friendly and helpful
Stayed in December 2023
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Reviewed: 23 October 2023
John
United States7 reviews9.0Superb- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Clean. Friendly staff. Location.
Stayed in October 2023
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Reviewed: 6 October 2023
Vicki
United States41 reviews3 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Room smelled like animal urine. Could not turn on bathroom lights without fan coming on too.
Comfortable beds and decent breakfast. Friendly staff. Great location for what I needed.
Stayed in October 2023
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Reviewed: 3 October 2023
Sylvia
United States12 reviews9.0Superb- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Comfy beds, cleanliness and friendly staff.
Stayed in September 2023
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Reviewed: 2 October 2023
Kathleen
United States1 review8.0“This hotel was right off the freeway. It makes it easy for one night stands.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
There are many very bright security lights, right outside our bedroom window and parked cars that turn ther there they turn their lights off and on. Normally, not a problem, there are sheer curtains, and blackout curtains. But wait, there is a problem, the black out curtains only goes so far, they’re just for looks at each side they don’t go all the way across the window. Room 104 doesn’t need any night lights they just need a complete set of blackout curtains.  Now, for the toilet paper roll. It’s a one armed bandit, and that’s a good thing. However, when you tear off a piece, the role goes flying forward onto the floor. How about putting that toilet paper arm straight up or facing the back.? Just a thought.
The heated pool, the spa, the sauna, and the workout room were all great. It was also nice to have a big roomy bedroom.
Stayed in September 2023
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