110 Shenandoah Avenue, Roanoke, VA 24016, United States
#8 of 39 hotels in Roanoke
Guests' ChoiceBased on 422 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.9
Staff
9.2
Value for money
8.1
Free WiFi
8.0
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End of dialog contentReviewed: 29 May 2024
Maryellen
United StatesThe property was historically charming and welcoming. Lovely porch in front to take in the city below while the lobby was grand with inviting access to the bar area and elegant restaurant options.
Stayed in May 2024
Reviewed: 6 April 2024
Tracy
United StatesRoom was a little dated but we expected that. They are currently renovating. The bedroom was nice, but the bathroom was a little cramped and the toilet had a very weak flush.
The foyer is amazingly beautiful. We were greeted by name by the best concierge I’ve ever had in a hotel. He told us all about the hotels history. We ate a late dinner in the bar restaurant, fireside, and it was delicious. I wish we had more time to check out the rest of the property!
Stayed in March 2024
Reviewed: 3 April 2024
Danna
United StatesMore signs indicating Lobby directions.
Did not eat breakfast there
Stayed in March 2024
Reviewed: 3 March 2024
Boothe
United StatesElevators too narrow, too small.
Historical content
Stayed in March 2024
Reviewed: 23 January 2024
Kristin
United StatesThe parking down the hill is a pain!
Just love being there! The holiday trees display from all the organizations in Roanoke is worth the trip. Have not stayed in a few years and the updates are tasteful and still in line with preserving the historical part of the property. We had drinks I and dinner in the circular bar and the ladies working the bar could not have been more friendly. Our room was spacious quiet and comfortable!!! Thanks for a wonderful visit!
Stayed in December 2023
Reviewed: 18 January 2024
Christopher
United StatesPricing fluctuates widely depending on fill factor as is common for all hotels, but its disappointing that repeat travelers choosing to stay at this hotel for one night are forced to pay premium prices driven by large wedding parties. The room rate was triple most other hotels in the area this trip and in the future we will have to consider other options.
Convenient location, close to downtown Roanoke via pedestrian bridge over the railroad, yet easy access from I-81. We always use Hotel Roanoke for our mid-trip stop overs when traveling north/south along I-81. The front desk agent was very kind by offering to relocate our room from the king we had booked (which was only available on a floor where guests from two large wedding parties were staying) to a two double bed room on a different and quieter floor — we took advantage of that change and really appreciate the thoughtfulness of the front desk. Dinner in the hotel dining room was superb with fine food and also an excellent three piece band and dance floor.
Stayed in January 2024
Reviewed: 16 January 2024
Jeffrey
United StatesNothing!
Room was beautiful, as usual. Dinner was delicious, as usual. Breakfast was great, as usual!
Stayed in November 2023
Reviewed: 5 January 2024
Sandra
United StatesChristmas buffet was not quality especially for price
Beautiful property to celebrate holiday! Rooms luxurious
Stayed in December 2023
Reviewed: 2 January 2024
Noel
United StatesTub was retaining water. Not worth the cost.
Beautiful
Stayed in January 2024
Reviewed: 30 December 2023
William
United StatesN/A
Very clean and staff very cordial!
Stayed in December 2023
Reviewed: 27 December 2023
Elorq
United StatesI was surprised to see no bottled water or toothpaste in the room. I had to call down to the front desk to have water brought up.
Loved the room, the facilities, the decor. Bed was very comfy and bathroom was nice.
Stayed in December 2023
Reviewed: 22 November 2023
Alice
United StatesWas rather expensive.
Beautiful location.
Stayed in November 2023
Reviewed: 20 November 2023
Lucas
United StatesNothing
I don't get luxury experiences very often and was at this hotel solely because my daughter's thought it looked like a castle and love hotels. The staff was super kind and patient. My daughter's had a great time and everything we had from the kitchen was fantastic. They are extremely picky eaters. It was an experience on its own
Stayed in November 2023
Reviewed: 13 November 2023
Jeni
IrelandHard to get good barista coffee on site.
Location, within walking distance of the city. Room clean, breakfast good. Pool area was basic enough but it is nice to have an outdoor pool with ample lounging areas. Bar was nice.
Stayed in August 2023
Reviewed: 30 October 2023
Kathy
United StatesNothing. It was perfection.
Beautiful historic hotel. Very qualified and friendly staff.
Stayed in October 2023
Reviewed: 25 October 2023
Garywz
United StatesCould improve on the check-in process, only had two desk clerks. Or allow electronic check-in.
We were in Roanoke for my son's wedding and booked our room at Hotel Roanoke along with the wedding rehearsal dinner in the Regency Room. The guest room was clean and spacious. The dinner Friday night was superb and the wait staff was on point! Highly recommend you consider Hotel Roanoke when staying in Roanoke.
Stayed in October 2023
Reviewed: 22 October 2023
Yates
United StatesLiked the beautiful old architecture and history of the place combined with solid hospitality services.
Stayed in October 2023
Reviewed: 1 October 2023
Juan
United StatesN/A
Everything was great! Service, staff and the food.
Stayed in September 2023
Reviewed: 1 October 2023
Deborah
United StatesPool was too small not deep enough for adults. Needs upgraded! Hottub small as well
Stayed in September 2023
Reviewed: 29 September 2023
Gm
United StatesLoved the fine details everywhere plus immaculate upkeep
Stayed in September 2023
Reviewed: 25 September 2023
David
United Stateseverything we good
Check in very slow,
Stayed in September 2023
Reviewed: 11 September 2023
Aparna
United StatesDoor to hotel room was very light and lots of light shine through.
Beautiful. Clean. Staff was top notch.
Stayed in September 2023
Reviewed: 9 September 2023
Dustin
United StatesSuper cool and close to everything. We loved the history behind the walls!!!
Stayed in August 2023
Reviewed: 9 September 2023
Dickey
United StatesLack of fine tuning on housekeeping.
Staff, formal dining room. Bathroom wasn't that clean. I found a used Q-tip on the floor in the bedroom and something else that I can't remember that was sub-par housekeeping. All amenities were fine & I love the Roanoke Hotel and Conference Center again.
Stayed in August 2023
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