162 East Ontario Street, Streeterville, Chicago, IL 60611, United States
#151 of 182 hotels in Chicago
Guests' ChoiceBased on 3065 hotel reviews
7.6Cleanliness
8.0
Comfort
8.1
Location
9.3
Facilities
7.5
Staff
8.2
Value for money
7.8
Free WiFi
7.8
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End of dialog contentReviewed: 21 May 2024
Ako
United StatesSpaces are tight but good value
Great Location, friendly staff, very clean facility
Stayed in May 2024
Reviewed: 21 May 2024
Jeffrey
United StatesEasy check in, great location
Stayed in May 2024
Reviewed: 20 May 2024
Garth
PhilippinesElevators take soooo long.
The location of the property is very convenient, just a short block away from Mag Mile and about 15-20 minutes walk to the river/loop. Bed was comfortable enough albeit a little dated/old. Sheets and towels were clean and smelled good. Bathroom was also clean and
Stayed in May 2024
Reviewed: 17 May 2024
Savannah
United StatesThe valet was a joke. The double queen room was so small we barely had a walking path in the room. The walls were very thin, and the elevators were very slow for the amount of foot traffic.
The property was in a good location. The front desk was very nice and helpful.
Stayed in May 2024
Reviewed: 17 May 2024
Linh
United StatesStaff was friendly and arranged a nice and clean room with small fridge and microwave for me. Convenient location, tidy room, quite new facilities in my room, which I see good value for money. Higfhly recommend for your stay to visit Chicago.
Stayed in May 2024
Reviewed: 14 May 2024
Bianca
United KingdomYou can hear street noises quite clearly, even if you are a few floors up. It didn't disrupt our sleep though, it does quiet down.
Comfy beds, strong a/c
Stayed in May 2024
Reviewed: 13 May 2024
Syed
CanadaParking is paid Valey $65 additional to the room fare. Bathroom doors are sliding and don’t lock or close completely. The bathroom exhaust fan was not working. The sink was way too small.
The location is perfect! Everything is close by. You don’t need a car to roam around in downtown.
Stayed in May 2024
Reviewed: 12 May 2024
Audrey
United StatesThe space is nice enough, but the choices feel more utilitarian and easy to clean than high end. It was still a good place to stay, especially if you arent planning to hang out in the room all day.
Great location and price. Its easy to catch public transit to pretty much everything from here. Everything was super clean. Staff was super helpful. The accommodations were nice, if a bit utilitarian. As others mentioned, they ask if you need housekeeping every day, and if you change your mind after you check in, you can let the desk know. We liked this because we didnt have to worry about staff moving our stuff around while we were gone.
Stayed in May 2024
Reviewed: 11 May 2024
Kathleen
United StatesSmall, slow elevator
Location and staff.
Stayed in May 2024
Reviewed: 9 May 2024
Shimaa
EgyptThe room and bathroom are extremely small. We had a 2-bed room for 3 people and only one person can walk in the room at a time. There is no closet and no mini-fridge in the room. The interior of the building is old and not super clean.
Location is excellent in downtown Chicago and the rooms had very nice view. The beds were comfy and clean but their height is too high especially for people with leg and knee injuries.
Stayed in May 2024
Reviewed: 9 May 2024
Guy
Francethe hotel is clean, perfectly located and the staff is top
the location is fantastic
Stayed in May 2024
Reviewed: 9 May 2024
Diana
United StatesThe elevator is very old and slow. The A/C in our room was kind of broken.
Location is ideal. The place is cozy.
Stayed in May 2024
Reviewed: 7 May 2024
Safa
United StatesNo room service Housecleaning needs to be requested 24 hours before The bathroom sink was too small
Checkin and checkout was seemly The beds we’re super comfortable Excellent location- everything was walk-in distance
Stayed in May 2024
Reviewed: 7 May 2024
Michael
United StatesNo Exhaust in the bathroom
Awesome location
Stayed in May 2024
Reviewed: 7 May 2024
Sergio
SpainWe were on the 9th floor and we still could hear too much noises from outside. The doors of the room did not cover the whole space so you can hear all from the hall.
The location to see the city was great and all was clean.
Stayed in May 2024
Reviewed: 6 May 2024
Jason
United StatesOnly downside about property is the elevators are old and slow. Can be a bit of a wait if busy. The other thing I didn’t realize is that the location is close to emergency medical services, there was a lot of ambulances throughout our stay, they seemed to lesson late night, might be drivers using less sirens. Neither would keep me from booking again because it really is close to lots of attractions and the staff really was excellent.
Staff was excellent, rooms updated and clean.
Stayed in May 2024
Reviewed: 5 May 2024
Starla
United StatesElevators are slow (common in that area) small lobby.
Location was good. Easy check in and check out
Stayed in April 2024
Reviewed: 3 May 2024
Matteo
GermanyWindows were in general quite dirty
Location near to city centre, good pricing on Booking
Stayed in April 2024
Reviewed: 2 May 2024
Mesut
United StatesNoise from the street
Location
Stayed in May 2024
Reviewed: 30 April 2024
He
United StatesIt is not the cleanest hotel I've been to. I didn't mind too much, but there were maybe several hairs and lint pieces on the floor in the shower.
Location is very convenient! Room is small but comfortable, perfect for one person! For the prime location, the price was really nice.
Stayed in April 2024
Reviewed: 30 April 2024
Bridgette
United StatesWe did not have a refrigerator.
Clean and comfortable. Great location for a first trip in Chicago.
Stayed in April 2024
Reviewed: 27 April 2024
Richard
United StatesNo parking at the hotel and the parking garage price to park there was outrageous!
Stayed in April 2024
Reviewed: 26 April 2024
Jose
United StatesThe price was a little high for the type of room
The location was excellent, very nice staff and very clean room
Stayed in April 2024
Reviewed: 26 April 2024
Mike
United StatesParking but that’s Chicago
Location was perfect
Stayed in April 2024
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