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  5. Reviews of Sleep Inn & Suites near Palmetto State Park

Reviews of Sleep Inn & Suites near Palmetto State Park 3 stars

2138 Water Street, Gonzales, 78629, United States

#5 of 8 hotels in Gonzales

Guests' Choice

Review score

Based on 51 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.9

  • Location

    8.6

  • Facilities

    7.7

  • Staff

    8.2

  • Value for money

    7.8

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Showing 1 – 25

  • Reviewed: 8 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The dirty bedding. It hadn't been cleaned, or the housekeeping crew didn't finish cleaning the room. And mold on the curtains above the AC unit. Our room (210) was hard to get into. None of our 4 keys worked, and the attendants key wouldn't work either.

    I like the size of the room. NON SMOKING AND NO PETS.

    Stayed in April 2024

  • Reviewed: 13 August 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We wanted to get in the pool but there was to many kids jumping in and out of it. We couldn't enjoy it so we had to get out.

    Location was good and it was a good price with breakfast included. Definitely recommend this place

    Stayed in July 2022

  • Reviewed: 3 April 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was hot in the whole place. Front desk employee could have been nicer

    Great breakfast

    Stayed in April 2022

  • Reviewed: 10 November 2021

    7.0
    served it’s purpose
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    bathtub was dirty and linens didn’t smell washed

    location and price

    Stayed in October 2021

  • Reviewed: 4 October 2021

    8.0
    Happy with our stay and have already made a reservation at this hotel for the same event next year.
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    An extremely busy weekend for the town made breakfast on Sat. morning sketchy by the time we got down for it around 8:30. Bathroom lighting was dim and bulbs grew dimmer as the weekend progressed. Sign in the room said linens would be changed every third day of our stay, which was fine, but there was no maid/room service at all; first time in my life the bed hasn't been made while we were guests in a hotel.

    Bed was very comfy--even the pillows and we're really picky about pillows. Room was clean, staff was friendly and helpful. Location was ideal for us.

    Stayed in October 2021

  • Reviewed: 14 July 2021

    9.0
    Was pleasant and clean
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    They did not serve a full breakfast.

    Breakfast was ok, they didn't have waffles as expected.

    Stayed in June 2021

  • Reviewed: 20 February 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The fact that they canceled my reservation that was already paid for and tried to make me pay again when I got there to check in

    The bed

    Stayed in February 2024

  • Reviewed: 25 May 2023

    6.0
    I’m sorry but I will not stay here again and would not recommend it to anyone else either.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    there was mold where the wall met the tub. the carpet had what looked like blood splattered on it. the sheets had hard places on them, that we weren’t real sure what it was. breakfast was from 6:30-9:00. we went to eat at 7:45 and there was nothing decent to eat. no eggs, soggy, smashed hash browns, juice that had been on the counter all morning and was hot.

    it was a good location and the woman who checked us in was very nice.

    Stayed in May 2023

  • Reviewed: 24 April 2023

    10
    Awesome, restful, very pleased
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Wouldn’t change a thing

    Good, hot meal. Better than other places. Much better 😊

    Stayed in April 2023

  • Reviewed: 13 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing, it was all good!

    Good breakfast

    Stayed in March 2023

  • Reviewed: 13 August 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We loved everything, the clean comfortable rooms, the elevator, the clerk at the desk, the breakfast in the morning, two thumbs up

    Stayed in August 2022

  • Reviewed: 18 July 2022

    10
    Great place
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything Fine looking woman working behind the desk was great

    Stayed in July 2022

  • Reviewed: 17 June 2022

    1.0
    Horrible!!!!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    no hot water to shower or shave, the bathroom faucet barely had any water coming out of it, the key refuse to work on the room entrance door 5 TIMES, the ac was so loud we couldn't sleep, the tv had almost no sound volume, I spoke to the desk worker about our concerns and she said, that is the room assign to us and that there is nothing she can do about it. I WANT A COMPLETE REFUND!!! Booking.com if I don't get a refund I will not use you again.

    Stayed in June 2022

  • Reviewed: 11 June 2022

    1.0
    there was a lot of noise
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    everything

    nothing

    Stayed in June 2022

  • Reviewed: 26 April 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was put away before the time posted the first morning. So did not get any. Second morning was not much there to eat. Not enough for adults to have breakfast other than waffles.

    Comfortable beds

    Stayed in March 2022

  • Reviewed: 8 March 2022

    1.0
    bad bad
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    dirty straight people walking

    not good

    Stayed in December 2021

  • Reviewed: 29 November 2021

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night

    Had roaches in the room

    Stayed in October 2021

  • Reviewed: 15 November 2021

    1.0
    Bed bu
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They had to switch us rooms due to the one we originally was in smelt like cigarettes. Then when we were getting ready for bed we found bed bugs!!!

    Stayed in November 2021

  • Reviewed: 10 October 2021

    10
    Exceptional
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We Always stay at this hotel when we visit town. Very Clean and friendly staff.

    Stayed in October 2021

  • Reviewed: 10 October 2021

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    What I did not like: I could only take a shower, the hot water was cold and the cold water was hot (when turning on the shower). No one came to pick up the trash, so trash bags were just in the room and there was a trash bag sitting outside the door of the room before mine for at least two days and was still sitting there when I left Sunday. Also could your staff make sure that the sheets and bedding is washed thoroughly. This is the hotel where I stay often when I visit Gonzales and this is the first time that I have experienced so much disorganization and lack of attentiveness. I do realize that it was come and take weekend and the hotel was full; however, that is not an excuse for not tending to what should be done on a daily basis, also no guest should be put in a room that is not ready. No one should pay for a room and be uncomfortable or get inside the room and realize certain things are not working or not working the way it should. I just don't want this to become the norm because I really do like staying at this hotel. Thank you-Rachelle

    The staff were nice and helpful, I enjoyed the continental breakfast

    Stayed in October 2021

  • Reviewed: 4 October 2021

    5.0
    The price was right , but as in most situations you get what you pay for.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    mold in the shower and cleanliness overall could have been better

    good location , good price, decent breakfast .

    Stayed in October 2021

  • Reviewed: 30 August 2021

    3.0
    Believe the reviews
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The smell,the so called continental breakfast, and the TV has no channels only like two. Our restroom in room 208 was really outdated the toilet had pieces missing the shower was dirty no hot water in the sink it was not a pleasant stay .

    The young lady @ the front desk by in the morning. And the gentleman on nightshift. That's it... that's all

    Stayed in August 2021

  • Reviewed: 23 April 2022

    8.0
    Nice place. Would go back there again.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed was very conforming.

    Stayed in April 2022

  • Reviewed: 4 October 2021

    10
    Best sleep ever
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was wonderful

    Comfortable beds

    Stayed in October 2021

Showing 1 – 25

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