100 West Monroe Street, Chicago Loop, Chicago, IL 60603, United States of America
#94 of 181 hotels in Chicago
Guests' ChoiceBased on 915 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
9.2
Facilities
8.3
Staff
8.7
Value for money
7.9
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 12, 2024
Marc
United States of AmericaLocation was perfect for my activities. Staff very accommodating and friendly. Clean, large room.
Stayed in May 2024
Reviewed: January 28, 2024
Michelle
United States of AmericaPaying extra for parking
Stayed in January 2024
Reviewed: December 30, 2023
Cassie
United States of AmericaThe beds were low to the ground. So if someone has lower back and hip issues this could be problematic.
The shower was the best. It did have 4 towels and washcloths even though we booked the room for 4.
Stayed in December 2023
Reviewed: December 30, 2023
Fersad
United States of Americaall
Stayed in December 2023
Reviewed: December 25, 2023
Jon889
United States of AmericaHave nothing to complain about. Did not really stay on the property long enough to try any hotel amenities or the onsite bar/cafe but definitely will be back. I guess I didn't like that I stayed only one night, lol
The location to key areas of the Loop was excellent. Staff were very friendly. Room was awesome! (King Deluxe on upper floor) Area is safe.
Stayed in December 2023
Reviewed: December 1, 2023
Kamal
NigeriaLocation
Stayed in November 2023
Reviewed: November 30, 2023
Roche
United States of AmericaThe security deposit was almost $500, that's the most I've ever ever had to pay.
The staff was excellent. Location was great.
Stayed in November 2023
Reviewed: November 25, 2023
Mrs_elsab
United KingdomA cheaper price and earlier check in time would have made this a perfect stay.
The location of the hotel is perfect for exploring Chicago. The rooms were clean, quiet, modern and a good size. The reception staff were friendly and helpful.
Stayed in November 2023
Reviewed: November 11, 2023
Boban
North MacedoniaThe parking you offered was too expensive so I found on my own for $25 instead $75, so you coudl easily arrange this service to be offered to the guests. Some of the stuff were unhelpfull.
Location was great and it was easy reachable. Great surroanding and good view. Some of the stuff were great. Corner club is a good place for work.
Stayed in November 2023
Reviewed: October 27, 2023
Armin
United States of AmericaNothing
We were in a suite and it was incredibly spacious and comfortable with a 5 and 2 year old. The staff was very helpful with anything we requested. It was also a block away from the blue line that goes straight to O Hare (about 45 min). Only negative about the station is that it is only stairs so requires carrying all luggage (and kids for us) up 25ish steps. Very centrally located!
Stayed in October 2023
Reviewed: October 23, 2023
Craig
United States of AmericaNo room service.
Central location. Great rooms.
Stayed in October 2023
Reviewed: October 17, 2023
Dr
IndiaThey didn't refund my deposit money 225$.
Location
Stayed in September 2023
Reviewed: October 11, 2023
Adrian
ArgentinaToo expensive for value. Not good maintenance. Cleaning could be better
Excellent location, nice space on third floor with coffee and snacks ("The Corner").
Stayed in October 2023
Reviewed: October 10, 2023
Kelly
United States of AmericaThere was a big black spot on the carpet. The coffee setup in the room wasn’t great. The price was terrible.
I loved the location for the marathon.
Stayed in October 2023
Reviewed: October 9, 2023
Jade
South AfricaLoved the location - here for the marathon and was super convenient.
Stayed in October 2023
Reviewed: October 3, 2023
Sierra
United States of AmericaThe parking sucked!! For the price they should have better parking or at least a parking garage
I loved how modern the hotel was. Very clean and the rooftop was beautiful
Stayed in September 2023
Reviewed: October 2, 2023
Evangelia
GreeceI would expect a breakfast to be included considering the price we paid.
Excellent location, very easy to get to the hotel using public transportation, the room had lovely view and the beds were very comfortable, bathroom and room were clean. Staff was friendly and accommodating.
Stayed in September 2023
Reviewed: September 29, 2023
Michelle
United States of Americathe bathroom the coffee
Stayed in September 2023
Reviewed: September 26, 2023
Andre
United States of AmericaBeds weren’t the best
Property was in the center of everything
Stayed in September 2023
Reviewed: September 26, 2023
John
United States of AmericaRooftop
Heat kept going in in room 813 called they said sorry nothing we can do
Stayed in September 2023
Reviewed: September 23, 2023
Danielle
CanadaPrice was higher than when I booked. Tons of noise from the street for a 48 hour period due to revellers celebrating Mexico’s independence. Not the hotel’s fault, but I couldn’t sleep at all for 2 out of the 3 days I was there
Perfect location for travellers.
Stayed in September 2023
Reviewed: September 21, 2023
Seyedeh
CanadaThe window was facing a back alley and technically a wall! so the room didn't have any daylight at all! so you couldn't guess if it is morning or night!
The location was wonderful. We were able to walk all around the city center! It was really clean and comfortable. They had free coffee lounge to start your day with fresh coffee
Stayed in September 2023
Reviewed: September 15, 2023
Danielle
United States of AmericaThat there was no microwave in our room. We ate out often and brought food back but didn’t like having to go to a different floor to access the microwave.
I loved the location being central downtown. We walked to a lot of places because of the location of the hotel. The hotel itself was really nice as well as the rooms.
Stayed in September 2023
Reviewed: September 12, 2023
Eric
United States of AmericaNo free parking.
Very clean, perfect location, quiet, free drinking water delivery even at midnight! Clean bathroom with good washing products.
Stayed in September 2023
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