9930 Sandy Rock Place, Ballantyne, Charlotte, 28277, United States
#15 of 185 hotels in Charlotte
Guests' ChoiceBased on 327 hotel reviews
9.0Cleanliness
9.3
Comfort
9.4
Location
9.3
Facilities
9.3
Staff
9.2
Value for money
9.0
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End of dialog contentReviewed: 27 May 2024
Don
United StatesParking was a problem when one night three trucks pulling utility or uhaul trailers took up a total of 14 parking places. Some folks that came in after us would not be able to find a parking space. Probably not the fault of the hotel but can be a little unsettling when you come in for the night and there are no places to park.
Everything was very nice. Breakfast was very good and the staff was friendly and helpful.
Stayed in May 2024
Reviewed: 22 May 2024
Yorgov
United StatesGreat spot
Stayed in May 2024
Reviewed: 12 May 2024
Barbara
United StatesThere was nothing I did not like.
Cleanliness, amenities, staff
Stayed in May 2024
Reviewed: 8 April 2024
John
United StatesSofter cook eggs and warmer potatoes
Some times warm not hot
Stayed in April 2024
Reviewed: 2 April 2024
Marisol
United StatesThat the pool was no available at least to lay in the sun.
I like that the staff was very welcoming. The room was what I expected. The breakfast was great.
Stayed in April 2024
Reviewed: 28 March 2024
Victoria
United StatesN/a
I didn’t eat breakfast during my stay.
Stayed in March 2024
Reviewed: 27 March 2024
Markietta
United StatesNothing
I liked the hotel it was very clean, love the area and the community all around of restaurants and stores so conveniently close
Stayed in March 2024
Reviewed: 27 March 2024
Julie
United StatesNoisy traffic could be heard
Very open yet very welcoming. Everything was super clean
Stayed in March 2024
Reviewed: 26 March 2024
Louis
United StatesClean, spacious hotel. Modern with many amenities.
Stayed in March 2024
Reviewed: 24 March 2024
Gerow
United StatesThe suite was awesome. Well laid out, plenty of charge points and plugs for our electronics. The breakfast was awesome!
Stayed in March 2024
Reviewed: 21 March 2024
Shanita
United StatesI love EVERYTHING about the room.
I love the breakfast and the shower was great ❤️
Stayed in March 2024
Reviewed: 17 March 2024
West
United StatesBreakfast, cleanliness, front desk
Stayed in March 2024
Reviewed: 15 March 2024
Shikera
United StatesGood great!
Stayed in March 2024
Reviewed: 24 February 2024
Henrik
SwedenGreat location and nice rooms
Stayed in February 2024
Reviewed: 12 February 2024
Ken
United StatesIn general we enjoyed our stay at the Hyatt, but if I had to drop our visit from exceptional to very good, it would be for: 1) as is the case for a lot of hotel rooms we have visited, although the bathroom itself was generous in size, the sink vanity top was extremely small - way too small for two adults with toiletries. There was maybe 6 inches of space on the left side of the sink and another 6 inches on the right side with the towel ring in the way; and 2) our room was on the outer/street side of the hotel and it was extremely noisy. From police/ambulance sirens to people showing off how loud their cars can be, it really detracted from our stay. It's possible that it could be quieter in rooms in the inner/courtside of the hotel.
The hotel is new, modern and extremely clean. The check-in staff were very pleasant and allowed us to check-in early. They accommodated our request for feather pillows. The room itself was very clean and well kept up. The bathroom was quite large with a very nice sizable walk-in shower.
Stayed in February 2024
Reviewed: 11 February 2024
Ebony
United StatesHair in the bathroom outside and inside the shower
Stayed in February 2024
Reviewed: 4 February 2024
Marielle
United StatesBreakfast options, my room was spacious
Stayed in January 2024
Reviewed: 20 January 2024
Berry
United StatesThe one thing I was disappointed about was that the refrigerator was not clean and it smelled, so I was not comfortable with putting leftover food in there or drinks. When the staff cleans the room, please consider the refrigerator and ice bucket, please. That was also not fully cleaned.
I always love coming to this hotel to stay. It’s a great location, love the lobby, spacious rooms, and I have a good view. The staff at the front desk are always polite and nice to me every time I come!
Stayed in January 2024
Reviewed: 16 January 2024
Douglas
United StatesEverything , how clean it was food was good.
Very clean breakfast was good.
Stayed in January 2024
Reviewed: 4 January 2024
Sandra
United StatesNa
Central located by freeway
Stayed in December 2023
Reviewed: 14 December 2023
Gary
United StatesIt would have been nice to be notified that housekeeping wouldn't clean the room unless we requested it.
Stayed in December 2023
Reviewed: 21 November 2023
Daniele
ItalyExcellent hotel, very nice and well-equipped gym. Spacious and clean rooms.
Stayed in November 2023
Reviewed: 24 October 2023
Angelia
United StatesThe kitchen staff did not do eye contact or smile and sometimes the egg taste like it has water in it .
I did not like the breakfast it was almost the same thing every morning, the fruits was frozen and very disgusting.
Stayed in October 2023
Reviewed: 18 October 2023
Elizabeth
United StatesThere could have been more areas to sit
Breakfast was good, needed more sitting areas
Stayed in October 2023
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