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Reviews of Hyatt House Portland/Beaverton 3 stars

12820 Southwest Crescent St, Beaverton, OR 97005, United States

#15 of 15 hotels in Beaverton

Guests' Choice

Review score

Based on 186 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    8.8

  • Facilities

    9.0

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 26 May 2024

    7.0
    Overall good
    • Leisure trip
    • Family with young children
    • Den Room with King Bed
    • Stayed 1 night
    • Submitted via mobile

    Food choices

    Convenient

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Den Room with King Bed
    • Stayed 5 nights
    • Submitted via mobile

    Friendly staff

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    A clean, modern hotel built around convenience and comfort, in an ideal location.
    • Leisure trip
    • Family with young children
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 4 nights

    - The blankets, especially for the sofa bed, could have been thicker and warmer, like a comforter or duvet

    - Location was fantastic -- short walk to the food truck cartel, downtown Beaverton, and train station to allow for easy access to downtown, Hillsboro, and other parts of greater Portland - The downstairs lobby was a good area to hang out in, work quietly, etc. - The room layout used space very efficiently, providing space between the sofa, kitchen, and bedroom. - Nice closets and bathroom - The room was very bright with big windows and natural lighting

    Stayed in March 2024

  • Reviewed: 23 March 2024

    10
    We really enjoyed our stay and look forward to coming back.
    • Leisure trip
    • Couple
    • Den Room with King Bed
    • Stayed 1 night
    • Submitted via mobile

    Parking

    Everything was so clean and the staff was very nice

    Stayed in March 2024

  • Reviewed: 29 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Den Room with King Bed
    • Stayed 1 night

    Parking is a bit of a PITA.

    Room was great. Restaurants and bars nearby.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    9.0
    Beautiful stay ,friendly staff wish I had got the room I paid for and reserved and wasn’t lied to
    • Family with young children
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    I paid online for room when I reserved and when I got there they put me in a different room and said it was bigger and said they discounted me and gave me upgrade but they did NOT!! Friend stayed there and had same room I reserved and paid for online and it was wayyy bigger and more privacy so I was lied to

    The location and the cleanliness of the whole property and rooms.

    Stayed in January 2024

  • Reviewed: 22 January 2024

    7.0
    Good hotel, good value. Watch out for the parking fees.
    • Leisure trip
    • Family with young children
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Having to pay 30.00 per night for valet parking is a bit steep. This should be made very clear when booking the hotel. They do not have any self parking only valet.

    New, clean, large rooms.

    Stayed in January 2024

  • Reviewed: 21 January 2024

    9.0
    Happy to have you in the neighborhood. Would definitely stay again and will refer others there.
    • Leisure trip
    • Couple
    • King Studio Suite with Kitchen
    • Stayed 3 nights

    After several days, breakfast pickings had become quite slim. Presuming this was the result of cancelled/delayed weather-related deliveries. Still, we were happy to have breakfast available.

    This was an unplanned stay resulting from storm damage and power outages. Hyatt House is short distance from home and was inundated with similarly affected residents. Love that facility is pet-friendly. Staff was friendly and patient and made every attempt to accommodate our request for stay extension while waiting for utility to restore power to our home. Thank you!

    Stayed in January 2024

  • Reviewed: 19 January 2024

    9.0
    Great Hotel, Great Staff, Great Value!
    • Leisure trip
    • Couple
    • Den Room with King Bed
    • Stayed 4 nights

    I've stayed at a couple of Hyatt Place hotels before (not Hyatt House, though) and was sad to use paper plates and plastic cups, utensils etc. I do understand the difficulty of washing everything, but the single-use aspect of everything was a little disappointing. When I'm eating breakfast in a hotel, I don't want to feel like I'm eating at a fast food spot. Not a deal-breaker, though!

    Breakfast was great, everything else was well-prepared, eggs potatoes and bacon or sausage. Ice cold orange juice, sekf-serve waffles if you wanted them, and the coffee was delicious, too! 10/10!

    Stayed in January 2024

  • Reviewed: 17 January 2024

    10
    Very great so far!
    • Family with young children
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    NA

    Everything! I ended up extending stay because our power still has not been restored in our neighborhood.

    Stayed in January 2024

  • Reviewed: 16 January 2024

    10
    Exceptional
    • Family with young children
    • Den Room with King Bed
    • Stayed 2 nights
    • Submitted via mobile

    Incredibly helpful staff. Nice place and pet friendly

    Stayed in January 2024

  • Reviewed: 23 December 2023

    8.0
    It's a new, clean and comfortable hotel with a nice breakfast buffet in a great neighborhood.
    • Leisure trip
    • Couple
    • Den Room with King Bed
    • Stayed 5 nights

    A couple of the reception staff were disengaged and practically unfriendly, staring at their phones, playing games on the computer (I could see when I passed by) or just generally cold. The hotel was nearly empty but we were put in a room facing a parking lot and right next to trains for some reason. Ended on a bad note when it was so difficult to get our final bill. The receptionist wasn't there, the valet helped me leave my email address for her, 5 days later still no invoice, I tried getting it on hyatt.com, and booking.com with no luck so I had to call back and try again and I'm still waiting.

    The breakfast was wonderful, most of the staff were very friendly and the room was very nice. Got housekeeping whenever we needed it. We were grateful they could find us a roll-in/walk-in shower. We loved being so close to the food trucks and two main roads so I could walk to stores we needed. Most staff were very friendly, including the valet we never used!

    Stayed in December 2023

  • Reviewed: 29 November 2023

    10
    Most staff members were great.
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds, Sofa Bed and Kitchen
    • Stayed 7 nights
    • Submitted via mobile

    The room windows need sheer curtains. I could see right in others’ rooms, which means they could also see in mine. So, the blinds had to be down all day.

    Location by the Max was great. Not too far from Portland. Comfortable beds. Nice to have the kitchen.

    Stayed in November 2023

  • Reviewed: 21 November 2023

    10
    I love staying at this property. Highly recommend.
    • Leisure trip
    • Solo traveller
    • Den King Room with Roll-in Shower - Disability Access
    • Stayed 6 nights
    • Submitted via mobile

    Parking

    The location and the rooms were so clean. The free breakfast was amazing. As a female solo traveler I felt very safe staying at this property. The housekeeping were very nice along with the rest of the staff.

    Stayed in October 2023

  • Reviewed: 21 November 2023

    10
    I had a Great stay in beautiful part of Beaverton at a very nice hotel
    • Leisure trip
    • Solo traveller
    • One-Bedroom King Suite with Sofa Bed and Kitchen
    • Stayed 2 nights
    • Submitted via mobile

    I don’t like how there isn’t parking. It’s either you drive up and down looking for street parking on narrow streets, park 200-500 yards away from the hotel or pay $30 in/out valet each night you are there. The bar is closed is on the weekends which is a bummer.

    The property was in a great location. Beautiful rooms, facilities are great.

    Stayed in November 2023

  • Reviewed: 15 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed and Kitchen
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in November 2023

  • Reviewed: 3 November 2023

    8.0
    We stayed here for 5 nights after a VRBO canceled on us at the last moment. This hotel was available and near our planne
    • Leisure trip
    • Couple
    • Den Room with King Bed
    • Stayed 3 nights
    • Submitted via mobile

    In a newly developed area of high rises in Beaverton it almost felt like you were staying in an abandoned city. Only a few restaurants and no shops nearby. The trendy gray color scheme was depressing.

    The hotel seems fairly new. The staff was great. Less than a block from public transport.

    Stayed in October 2023

  • Reviewed: 23 August 2023

    10
    Exactly what we needed.
    • Leisure trip
    • Family with young children
    • King Studio Suite with Kitchen
    • Stayed 2 nights
    • Submitted via mobile

    Parking was limited it seems due to being in close proximity of an apartment complex so when I ended up with a family members car on my final night I did have to valet park but, I appreciate the luxury of valet.

    They were very willing to accommodate my son & I for an early check-in at the last minute. They offer cocktails for purchase at the front desk as well as some basic essentials and snacks/sweets. I always love staying at the Hyatt because the beds are the most comfortable. Complimentary breakfast and noon check-out are always a plus. Also, this location is walking distance from shops and food.

    Stayed in August 2023

  • Reviewed: 16 August 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Den Room with King Bed
    • Stayed 4 nights

    Free hotel parking not available

    Stayed in June 2023

  • Reviewed: 1 August 2023

    7.0
    Adequate to good
    • Leisure trip
    • Couple
    • King Studio Suite with Kitchen and Sofa Bed
    • Stayed 8 nights

    Room Cleaning. We had to request on a number of days. Trash, bathroom…..ignored without specific requests.

    Stayed in July 2023

  • Reviewed: 29 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Den Room with King Bed
    • Stayed 2 nights
    • Submitted via mobile

    Just wish parking was free

    Very clean and nice

    Stayed in June 2023

  • Reviewed: 19 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds with Sofa Bed, Kitchen and Tub - Disability Access
    • Stayed 3 nights
    • Submitted via mobile

    The entire staff was great. They went out of their way to see that we had a wonderful stay. Give them all a bonus.

    Stayed in June 2023

  • Reviewed: 17 June 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Den Room with King Bed
    • Stayed 4 nights
    • Submitted via mobile

    I would have appreciated the housekeeping schedule. I did not know what days or times to expect my room to be done. Everything else was STELLAR!

    Cleanliness and quiet in the hotel.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    10
    Great !!!
    • Leisure trip
    • Solo traveller
    • Den Room with King Bed
    • Stayed 4 nights
    • Submitted via mobile

    nothing negative to say.

    very clean, room was very spacious, the breakfast was good. it’s near many restaurants.

    Stayed in June 2023

Showing 1 – 25

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