224 Greenmanville Avenue, Mystic, CT 06360, United States
#5 of 17 hotels in Mystic
Guests' ChoiceBased on 657 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.1
Facilities
8.6
Staff
9.0
Value for money
8.3
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 May 2024
Jasmine
United StatesWe only stayed two days and one night. No negative comments.
We loved that the location was close to the aquarium, seaport and the Olde Mistick Village. Loved that our family of six were placed on the first floor right near the pool entrance. The highlight of the breakfast was that there were two waffle makers. Places usually only have one and the line is always out the door. Also, was cute that they had a flying airplane game in the lobby. Made it unique to the experience.
Stayed in May 2024
Reviewed: 25 May 2024
Stanley
United StatesBathroom was small. It was hard to open and close the door with toilet being too close to the threshold. The kitchenette didn't have any flatware or herbal tea available. No notepad, pen, Bible or lotion included with the room.
Room was comfortable
Stayed in May 2024
Reviewed: 13 May 2024
Michael
United StatesThe sofa was very uncomfortable
Stayed in May 2024
Reviewed: 28 April 2024
Mehech
United StatesBeds were too soft. Walls are thin. We could hear the kids on the adjacent room playing and talking until very late.
room was specious and clean.
Stayed in April 2024
Reviewed: 28 April 2024
Rafał
PolandThe only downside was some kind of Wi-Fi issue blocking Wi-Fi Calling feature on my phone. That was strange since it worked everywhere else – at the airports and other hotels, including two Hyatt Places, but not at Mystic.
Overall a great stay.
Stayed in April 2024
Reviewed: 26 April 2024
Stuart
United Statesmissed a bath tub
breakfast maps and directions to local places set up of room with seperation from couch to bed
Stayed in April 2024
Reviewed: 25 April 2024
Melissa
United StatesView of parking lot was less than ideal, but we weren’t in our room very much.
So close to everything we wanted to see!
Stayed in April 2024
Reviewed: 24 April 2024
Helen
United StatesGreat location… walking distance to Mystic Aquarium and Old Mystic Village.
Stayed in April 2024
Reviewed: 20 April 2024
Felix
United StatesThe construction
Location , friendly staff, great breakfast
Stayed in March 2024
Reviewed: 27 March 2024
Karen
United StatesFitness center was very small and missing weights. When we arrived pipes had burst so there was a significant amount of time before we could bathe.
Clean, spacious rooms and nice breakfast.
Stayed in March 2024
Reviewed: 12 March 2024
Thomas
United StatesRoom next to elevator
Clean, friendly.
Stayed in March 2024
Reviewed: 10 March 2024
Debra
United StatesElevator interior dirty and banged up but likely due to the renovation. Should have a note in the elevator indicating this.
Welcoming staff. Amazing updated room.
Stayed in March 2024
Reviewed: 13 January 2024
Laurie
United StatesGreat location, friendly staff, quiet and very clean.
Stayed in January 2024
Reviewed: 3 January 2024
Drshawn30
United StatesClean, quiet, and convenient
Stayed in December 2023
Reviewed: 19 December 2023
Timothy
United StatesSmall bathroom, would prefer the sink inside the bathroom.
Friendly, polite and helpful staff. Facilities were neat and clean. Breakfast was a great value. Location was outstanding for shopping at Old Mystic Village.
Stayed in December 2023
Reviewed: 18 December 2023
Ruth
United StatesBathroom
Breakfast and room big
Stayed in December 2023
Reviewed: 8 November 2023
Lori
United StatesThe bed was very uncomfortable. It was too firm!
The continental breakfast was good, the staff was friendly, and the room was spacious and clean. The location great. I highly recommend The Mystic Diner & Restaurant and Mango's wood-fired pizza. Both only a couple minutes drive.
Stayed in November 2023
Reviewed: 31 October 2023
James
United StatesBATHROOM WAS VERY ODD. DIFFICULT TO CLOSE THE DOOR-
STAFF WAS VERY NICE. EASY CHECK IN AND OUT. ROOM WAS GREAT. BED WAS VEDRY COMFORTABLE
Stayed in October 2023
Reviewed: 28 October 2023
John
United StatesThere was a musty smell in the room, that permeated our clothing. We immediately washed them when we arrived home. Hopefully, this shortcoming will soon be eliminated. At this point I am extremely hesitant about staying there again.
Breakfast and location were excellent. Staff were very gracious.
Stayed in October 2023
Reviewed: 21 October 2023
Willis
CanadaToo many mirrors, toilet door opens too tight (can’t close door while sitting on toilet), location very close to a cemetery.
Very large spacious room, great staff, easy check-in/out, lots of parking. Lots of amenities (microwave, mini fridge, AC, breakfast)
Stayed in October 2023
Reviewed: 13 October 2023
Kathleen
United StatesMy only complaint is that the breakfast area was a bit cramped, and there were no labels for a lot of the food, but overall breakfast was good.
Check in was a breeze, staff was very attentive and kind, facilities were very clean and the location is perfect.
Stayed in October 2023
Reviewed: 8 October 2023
Ross
United StatesNice breakfast, comfortable clean room.
Stayed in October 2023
Reviewed: 7 October 2023
Liz
United StatesOnly one comment. There should be outlets and charging ports on both sides of the bed. Otherwise we wouldn't change a thing.
Hotel was clean and well appointed. The staff were like old friends. Exceptionally pleasant helpful and fun to talk to. Grounds are beautifully landscaped and maintained. Lovely sitting area outside to enjoy. Breakfast was very good. Something for everyone. We had cocktails at the bar in the evening. Even if we hadn't taken advantage of the local attractions, we would have enjoyed our stay. The location was quite convenient to all we wished to do. The convenience of fridge microwave and wet bar area was great
Stayed in October 2023
Reviewed: 3 October 2023
Helena
United StatesEverything was good but I didn't find the mattress as comfy as other places I've stayed at.
The breakfast was abundant. I've been to hotels where it's very scarce and no bacon. Appreciated the nice breakfast. The room was really nice with the sitting area/couch, spacious. The people were incredibly friendly. I loved that there was a Dippin Dots. I didn't get a chance to eat one but it made me happy since I love them and did plan on getting one if time permitted.
Stayed in September 2023
Lech am Arlberg, Austria
Sottomarina, Italy
Rome, Italy
Portland, USA
Trieste, Italy
Póros Kefalonias, Greece
Zadar, Croatia
Saint Petersburg, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content