They didn't have enough dollys.

I love the breakfast area. Super friendly staff and plenty of food.

Stayed in May 2024

Breakfast was served fresh, right temperature and everything was delicious. Rooms very clean and beds were super comfortable!

Stayed in May 2024

The room was small, for 2 adults and two 15 yrs old kids, too small. I was supposed to have a 300-foot room. It seemed small.

Security. Have to a key to get the elevator to work so not just anyone could come up to.the room.

Stayed in May 2024

The cost of the room for the area of town it is in, was outrageous. When we arrived for check-in, the desk clerk said the room was a King instead of the double queen I booked (traveling with a friend we needed two beds), minor issue that was quickly corrected by the employee. The night-shift desk clerk was also the "bartender" and she was not kidding when she said it was her first time making an alcohol beverage. We ordered Long Island Ice Teas and she was following a recipe but we wasted our money, it was the worst beverage we both have ever had.

Staff were all friendly and professional. Felt safe, staff was alert and attentive. Room was clean and comfortable and descent size. Door key worked great at all times for all areas. Well stocked snack bar offering Starbucks brand coffees. Breakfast was good.

Stayed in April 2024

More choices on yogurt.

Didn’t meet my expectation. French toast was pop not good.

Stayed in May 2024

Only complaint I have is that I wish they had the option of sausage and egg whites for breakfast. Other than that, the facility was AMAZING!

The facility was awesome! Staff was very kind and helpful and I felt safe.

Stayed in May 2024

Staff was professional and kind. Soft comfortable beds. Clean!

Stayed in May 2024

Nothing...all good!

Close to my final destination and in the middle of all the places we visited.

Stayed in May 2024

Absolutely nothing.

Friendly supportive staff at all hours so helpful, bath towels were the fluffiest I have ever touched!!!breakfast spread and coffee and tea in the morning was above and beyond! So grateful!!

Stayed in May 2024

None

My partner and I stayed at this hotel for 10 nights, from April 30 to May 9, 2024, to celebrate our anniversary and her birthday. I live in Virginia Beach, and I'm aware that finding a good hotel with reasonable rates can be challenging. However, the Hyatt Place in Town Center Virginia exceeded our expectations. It's affordable but offers a level of service you'd expect from a 5-star hotel. The breakfast was fantastic, the location is convenient, and there's plenty of easy-to-find parking. The standout feature for me, though, was the staff. IVY at the front desk was incredibly helpful during check-in, ensuring we kept our rate even though my card had issues with payment. She remained a great help throughout our stay. CINDY A, MEGHAN, and the entire housekeeping team were always on hand to offer assistance and ensure we had everything we needed. BRANDON, ROCKY, CINDY, CONNER, and EMILY at the front desk were all friendly and approachable, addressing any concerns we had with a smile. We even met DENNIS in the elevator, and he kindly asked about our stay and whether the air conditioning was working properly. I can't remember the names of the breakfast area staff, but they were equally amazing, always hard at work to ensure guests had a great start to their day. I used to work in the hospitality industry, so I understand how tough it can be to maintain high standards and keep guests happy. The team at Hyatt Place Town Center did an outstanding job, making us feel welcome and comfortable. I can't thank them enough, and we will definitely be back!

Stayed in May 2024

I would have to say clean the air ducts or vents in the bathrooms. It caused us a lot of runny noses and sneezing went away immediately upon leaving our room.

The breakfast was amazing, hot and ready everyday of our stay. The location was perfect, food, gas and grocery stores within 5-10 minute walk. Easy access to interstate.

Stayed in April 2024

Location is probably the weakest category because I had to cross two groups of eight lanes of traffic to reach my meeting...but it wasn't a big deal.

Clean, quiet and comfortable room. Super friendly staff! Solid breakfast items and it was nice to be able to have a "nightcap" before heading to my room.

Stayed in April 2024

The traffic noise was a little irritating. However, since we live in a large city it really sounded like home, lol.

We loved our room. Huge room with 2 comfy beds and a large sofa.

Stayed in April 2024

Nothing

Everything

Stayed in April 2024

The rooms facing the road gets noisy. Traffic and/or emergency vehicles on VA Beach boulevard and independence road are loud including sirens even late at night.

Nice and clean hotel on the side of Pembroke mall. Well located in the middle of VA Beach/Norfolk. Many food options around

Stayed in April 2024

Breakfast was excellent

Stayed in April 2024

Excellent overall and the breakfast was super! Very clean and pleasant!

Stayed in April 2024

Just a blip with the check in process, a couple got checked into my room a half hour after i got checked in so led to a bit of confusion.

Location was great for what I was there for and there was plenty of stuff withing walking distance food/convenience etc. Breakfast had all the essential food groups available. No Bacon!! Which was probably a good thing because i was able to resist the sausage most mornings. (Would not have been the case with bacon).

Stayed in March 2024

Queen beds in the room. Issue with them cleaning the room. Housekeeping staff had a hard time understanding what was being said.

Location

Stayed in March 2024

We love everything!

Parking is excellent

Stayed in March 2024

The location was fantastic. Right in the center of everything.

Stayed in March 2024

Great and great

Stayed in March 2024

Not applicable. :-)

The location was nice---great places to eat and walk. The staff and accommodations were excellent. Could not have had a more relaxing getaway.

Stayed in March 2024

I really didn’t find anything that I didn’t like!

Staff members were wonderful. Location and price were excellent. One of the few places that was pet friendly.

Stayed in March 2024