509 9th Avenue, Downtown San Diego, San Diego, CA 92101, United States
#68 of 241 hotels in San Diego
Guests' ChoiceBased on 1159 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.5
Staff
8.8
Value for money
7.9
Free WiFi
7.8
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End of dialog contentReviewed: 14 May 2024
Anita
United StatesHomeless nearby
Loved the space , and the rooms Dresser and amenities
Stayed in May 2024
Reviewed: 13 May 2024
Mark
United StatesVehicle delay, more variety needed on restaurant menu.
Breakfast was average at best. Location was excellent. Parking valet was below average, 45 minute wait for vehicle.
Stayed in May 2024
Reviewed: 12 May 2024
Mark
United StatesThe parking seemed expensive. I hate resort fees. I did not use either the pool or the gym.
Location good; the view of into PetCo Park was phenomenal. The room was clean and mostly quiet. We heard a pumper truck next door in the wee, small hours. We heard the afternoon sound check from the stadium. The breakfast was outstanding and generous.
Stayed in May 2024
Reviewed: 6 May 2024
Lavonda
United StatesI wish there was a pool or a Jacuzzi
I love that the property was very accommodating. Staff was very helpful and informative and location was perfect. I didn’t even use my car
Stayed in May 2024
Reviewed: 30 April 2024
Kathi
United StatesLarger bath towels and mini refrigerator would have been nice.
Everything was wonderful from the staff to the cleanliness of the room. Food was good and drinks were superb!
Stayed in April 2024
Reviewed: 27 April 2024
Robert
United StatesThe staff was incredibly helpful and knowledgeable
Stayed in April 2024
Reviewed: 25 April 2024
Lakina
United StatesThe hidden $59 charge for valet parking which was not mentioned during my booking online. Not to mention it’s the only parking option available at the hotel.
Mario at the bar was very inviting and professional.
Stayed in April 2024
Reviewed: 22 April 2024
Ephraim
United StatesShaver room is very sleekly be careful
Stayed in April 2024
Reviewed: 16 April 2024
Palmer
United StatesYour valet parking fee is about double what it should be. You're not in Downtown New York or Los Angeles.
Location. Walking distance to a lot of good restaurants, galleries, bars, stadium...
Stayed in April 2024
Reviewed: 14 April 2024
Israela
United Statesreally nothing, no criticism for these folks, they were great!
the room was large and clean and the bathroom was large as well. the shower pressure was excellent!
Stayed in April 2024
Reviewed: 7 April 2024
Lisa
CanadaIt would have been nice to have had the ability to make a good cup of coffee in our room and not have to go get an ok cup in the lobby. Robes are always nice to have so I missed not having one.
The staff were generally friendly and helpful if I overlook the new trainee who misinformed us about free perks that in fact were not free. Very convenient central location in the fun and energetic Gaslamp Quarter. Easy walk to Embarcadero and waterfront. Tons of bars and restaurants to choose from all within walking distance. No need for a car! The fitness room was well equipped and clean - I always enjoy using one on my travels.
Stayed in March 2024
Reviewed: 18 March 2024
Ryan
United StatesNoisy due to street traffic
Great location and clean
Stayed in March 2024
Reviewed: 17 March 2024
Mary
CanadaLocation was great - right next to the GasLamp District. Everything was clean, spacious and comfortable.
Stayed in March 2024
Reviewed: 4 December 2023
Tamara
United StatesThe mattresses were sunken with body impressions where people lay. I did not sleep well.
It was clean, I liked the little market in the lobby for drinks and snacks. The staff was very friendly and professional.
Stayed in November 2023
Reviewed: 10 November 2023
Hickey
IrelandVery clean hotel. With friendly staff
Stayed in November 2023
Reviewed: 5 November 2023
Susan
United StatesThe roof top bar was closed.
Staff was exceptional. Beautiful room.
Stayed in October 2023
Reviewed: 5 November 2023
Teresa
United StatesThe terrible TV offering in my room. A cheap, the bare minimum cable choices! Come on!
The cleanness of the bedroom and restroom was very nice. The TV channels were really disappointing. The cheapest cable subscription, I’m embarrassed for you. Below any high end hotel’s I’ve ever stayed at. You need to rethink your budget for Room Entertainment. This cheapens your value. When people come back to their room after a busy & stressful day, they ant to shower, and turn the TV on, find something that helps you relax, but your hotel has a sub- standard TV menu, it really pisses you off!
Stayed in October 2023
Reviewed: 2 November 2023
Whitney
United StatesI wish there was previous notice about the outdoor balcony being closed. That was one of the main reasons I booked with the hotel.
Stayed in October 2023
Reviewed: 29 October 2023
Larry
United StatesNoise from the elevator shaft near our top floor room
Staff was exceptional
Stayed in October 2023
Reviewed: 23 October 2023
Daniel
United StatesLocation
Stayed in October 2023
Reviewed: 14 October 2023
Michael
United StatesDusty floor and view of construction
Overall clean and spacious and convenient location
Stayed in October 2023
Reviewed: 24 September 2023
Sharon
United StatesThe amenity fees were not spelled out very carefully.
Good location. Very clean. Nice staff.
Stayed in September 2023
Reviewed: 13 September 2023
Taralynn
United Statesthe stay included a $10 credit to use at the 24 hour snack bar, but it wasn't clear that not all snacks were included in the credit, so we got 2 snacks that equated to $10, but upon check out we were charged $7 for one of the snacks.
the location and cleanliness were great. The staff was very friendly and the room was spacious. I loved that it had liquid hand soap in the rooms and not just bar soaps.
Stayed in September 2023
Reviewed: 3 September 2023
Elser
United StatesThe dining options were very limited. It was advertised that there were dining options of 509, 9th floor rooftop bar and room service which provided food 24 hours a day. That was not at all the case and we ended up at 7-11 at 11 pm after the game. 🤮
Location was great! We were in SD for a SF Giants/Padres game and the Gaslamp District and enjoyed everything. Even though we didn’t bring our dogs this stay, it’s nice to know they are welcome.
Stayed in September 2023
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