4850 West John Carpenter Freeway, Irving, TX 75063, United States
#49 of 85 hotels in Irving
Guests' ChoiceBased on 1318 hotel reviews
7.5Cleanliness
8.2
Comfort
8.2
Location
8.4
Facilities
7.7
Staff
8.1
Value for money
7.9
Free WiFi
7.7
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End of dialog contentReviewed: 23 May 2024
Lackey
United StatesThey was in process of remodeling the some of the rooms. The room only had a small light, which did not light up the room at all. The front desk was very kind and offered a flash light. Definitely needed more lights, no lamps.
Stayed in May 2024
Reviewed: 17 May 2024
Wayne
United StatesThe shower door would not stay closed while taking a shower - had to stuff a wash cloth between doors to keep it closed.
Breakfast was over - a bit surprised -didn’t see where hours were posted and we went to it at 9:30 but already closed down. Liked our room - bed was comfortable and clean.
Stayed in May 2024
Reviewed: 16 May 2024
Fengmei
CanadaI had 2 dogs with me, on line info. said $25 per stay up to two dogs, when checked in staff asked $25 for each pet.
I am satisfied about the hotel, very clean and very peaceful back yard.
Stayed in May 2024
Reviewed: 16 May 2024
Danniell
United StatesI didn't know about the $50 extra hold but it didnt ruin the experience just something to be mindful of at check in.
Great customer service upon arrival. The woman at the desk was kind and understanding and the airport shuttle driver was quick and efficient both to and from the airport. The room was nice, beds were clean and comfortable we only stayed 6 hours due to a layover and just wanting a few hours of good sleep but I would definitely book again for a longer stay.
Stayed in May 2024
Reviewed: 15 May 2024
Vadim
IsraelNot reliable shuttle, was not available at the scheduled time, had to take a taxi to the airport instead!
Stayed in May 2024
Reviewed: 14 May 2024
Patricia
United StatesFurnishings were spare. Eggs not very good
Clean nice desk attendant shuttle to airport
Stayed in May 2024
Reviewed: 12 May 2024
George
PhilippinesEverything overall was good
It was okay you have to get up early to get more fruit cuz they run out fast.
Stayed in May 2024
Reviewed: 11 May 2024
John
United StatesNeed overhead light in the room
Stayed in May 2024
Reviewed: 10 May 2024
Philip
United StatesNo clean towels on second night, room had not been serviced on second day clerk at front desk was not available for long period of time in the morning.
Location to DFW Airport, good breakfast, quiet
Stayed in May 2024
Reviewed: 7 May 2024
Maryse
United StatesBreakfast was good There are no restaurants near by, I walked to nearest Clarion hotel where they had frozen meal that I could heat up in the microwave in the hotel room.
Stayed in May 2024
Reviewed: 5 May 2024
Leah
United StatesThe hotel had recently been under construction and the first room was unfinished. We were moved to a suite for our inconvienieces lol. The suite was worse than the first room. There were no light bulbs or hardly any furniture in it. It was extremely in need of complettion.
Location was good.
Stayed in March 2024
Reviewed: 1 May 2024
Dayana
Costa RicaLight was making a buzzing sound all night. Shuttle from the airport is complicated to get.
Location, the property and security
Stayed in April 2024
Reviewed: 27 April 2024
James
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 26 April 2024
Maija
AustraliaNoicy
Hood location 24/7 fromt desk
Stayed in March 2024
Reviewed: 22 April 2024
Linda
United StatesNoise levels between rooms
Location
Stayed in April 2024
Reviewed: 21 April 2024
Paul
AustraliaAt breakfast we were disappointed that all the cutlery and cups were plastic and the plates and bowls were all Styrofoam. In this day and age of trying to be environmentally friendly that demonstrated a lack of responsibility.
La Quinta was close to DFW and the shuttle bus was sooo handy. Sorry to the shuttle driver for not having $US for a tip. You deserved one. Room was huge. It was clean and the beds were really comfortable. The texas size waffles for breakfast were awesome.
Stayed in April 2024
Reviewed: 18 April 2024
Oskolkov
United StatesPlease, correct that problem with the noice from the wall
Excellent hotel, however, there was a strange noise coming from one of the walls, like mechanical bangs, and it was disturbing in the night
Stayed in March 2024
Reviewed: 17 April 2024
Hibist
United StatesThe elevator was too far from the lobby. I could not figure out how to use the phone in the room to reach the front desk. The rooms are still a bit stark and can use more decorative accents such as sofa pillows, rugs and paintings on the walls.
The location was very close to the airport. Staff were very helpful. The recent upgrades and renovations to property allow for a combination of refreshing and contemporary feel. The option to have room service by ordering from nearby restaurants was a nice added convenience.
Stayed in April 2024
Reviewed: 17 April 2024
Maribel
US Virgin IslandsThe shuttle arrive after 1 hour and a half
-
Stayed in April 2024
Reviewed: 16 April 2024
Gail
United StatesFree airport shuttle!
Stayed in April 2024
Reviewed: 15 April 2024
Nobuhiko
JapanNo pick up service from airport
Good facility and breakfast
Stayed in April 2024
Reviewed: 14 April 2024
Amanda
United StatesWhole floor we were on smelled like weed, rude night staff, previous guest hairs all over bathroom floor/stained tub, noise level off highway, heard cars all night.
Room was nice, air worked great..clean-ish. Loved having a laundry facility right down the hall.
Stayed in April 2024
Reviewed: 13 April 2024
Stacey
United StatesRooms need more lighting…..too dark when the sun goes down.
Pretty and nice landscaping
Stayed in April 2024
Reviewed: 2 April 2024
Brittney
United StatesThe bathroom was not as clean as should have been. Brown stuff in the tub. Food residue left behind in bedroom area.
Property easily accessible and quiet.
Stayed in April 2024
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