11763 Snyder Road, Knoxville, TN 37932, United States
#29 of 102 hotels in Knoxville
Guests' ChoiceBased on 223 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.0
Facilities
8.8
Staff
8.9
Value for money
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 April 2024
Teresa
United StatesNA
The breakfast was wonderful. The egg frittata s were delicious. The Belgian waffles were amazing. They also had great coffee
Stayed in April 2024
Reviewed: 30 March 2024
Kelly
United StatesNothing
It was a great location. The breakfast food was delicious, hot & fresh. The staff was kind and efficient.
Stayed in March 2024
Reviewed: 4 March 2024
Jennifer
United StatesRoom smelled very musty and the shower walls looked like they had mold on it.
Location location location
Stayed in March 2024
Reviewed: 26 January 2024
Terrance
United StatesBreakfast was okay.
Stayed in January 2024
Reviewed: 23 January 2024
Donna
United StatesNo working microwave and no tomato juice
Variety of selections.
Stayed in December 2023
Reviewed: 10 January 2024
Sarah
United StatesThe goodie bag I received upon check in and the staff was so nice
Stayed in January 2024
Reviewed: 30 December 2023
Nancy
United StatesI had a room with two queen beds. One of the beds was very comfortable and the other was lumpy and hard. I was glad I had two options to choose from!
This was my first time staying at a Fairfield and I was impressed. Not sure if the hotel is new or recently remodeled. Everything felt new. Everyone at the front desk was helpful and pleasant, my room was clean and had everything I needed. I especially liked that a light was on when I walked in and the tv was playing music. I hate walking into a dark hotel room! This felt like a very safe area and there’s a lot of restaurant options nearby. I also noticed that they have ice scrapers for guests to use by the front door which I thought was very nice of them to have on hand. I didn’t eat the breakfast so I can’t comment on that.
Stayed in December 2023
Reviewed: 12 November 2023
Brandy
United StatesOur room was so hot and I couldn’t get it cooler than 70 degrees.
Clean, near the interstate.
Stayed in November 2023
Reviewed: 30 October 2023
Bradshaw
United StatesTV streaming was awful
Location was excellent. Close to restaurants
Stayed in October 2023
Reviewed: 17 October 2023
Barbara
United StatesNothing
Everything was great. The breakfast was the best of anywhere I stayed. Staff friendly and helpful. Rooms were very clean. One of the best hotels I’ve stayed at
Stayed in October 2023
Reviewed: 9 September 2023
Laura
United StatesNoisy
Clean
Stayed in July 2023
Reviewed: 23 August 2023
John
United StatesEverything was great!
Stayed in August 2023
Reviewed: 12 August 2023
Douglas
United StatesThere was no issue
Loved the staff, property and the noon check out time rocked!
Stayed in August 2023
Reviewed: 11 August 2023
Holley
United StatesNothing
Easy access
Stayed in August 2023
Reviewed: 31 July 2023
Robert
United StatesNothing
The pillows were outstanding The price was reasonable The staff was great
Stayed in July 2023
Reviewed: 8 July 2023
Leoncio
United StatesWe ate a standard breakfast.
Stayed in June 2023
Reviewed: 26 May 2023
Steve
United StatesThe pool temperature could've been a bit warmer!
The breakfast was excellent, and the staff were very helpful and friendly.
Stayed in May 2023
Reviewed: 16 May 2023
Griffin
United StatesNothing.
It's what you want and need in a hotel. Friendly staff. Comfortable luxury rooms. Quiet. Good price.
Stayed in May 2023
Reviewed: 3 April 2023
Sharon
United StatesCoffee tasted burnt or stale at 6:30 AM Tried both regular and decaf.
Location and cleanliness were very good. Liked the variety of breakfast especially the croissant with ham and Gouda.
Stayed in April 2023
Reviewed: 27 February 2023
Jody
United StatesNo hot tub
Indoor pool
Stayed in February 2023
Reviewed: 27 February 2023
Pam
United Statesna
The bed was comfortable and the room was spacious. Great breakfast in the morning.
Stayed in February 2023
Reviewed: 27 February 2023
Lasaundra
United StatesEntire stay was great!!!
Stayed in February 2023
Reviewed: 27 February 2023
Joni
United StatesFrom the property to the location is great all around! The staff was on point they were the best!!!
Stayed in February 2023
Reviewed: 5 February 2023
Angi
CanadaLocation
Was good.
Stayed in January 2023
Taipei, Taiwan
Kaštela, Croatia
Carmignano, Italy
Rome, Italy
Newquay, UK
Guwahati, India
Coín, Spain
Madrid, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content