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  5. Reviews of The Inn On The River

Reviews of The Inn On The River This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2492 Parkway, Pigeon Forge, TN 37863, United States of America

#16 of 448 hotels in Pigeon Forge

Guests' Choice

Review Score

Based on 2156 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.5

  • Facilities

    9.3

  • Staff

    9.4

  • Value for money

    8.9

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 9, 2024

    9.0
    A two night stay to discover the area and a hotel that we plan to return to!
    • Leisure trip
    • Couple
    • Double Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Value for money, cleanliness, location - an all round great stay!

    Stayed in May 2024

  • Reviewed: May 8, 2024

    9.0
    We really enjoyed staying at the Inn on the River and will return.
    • Leisure trip
    • Couple
    • Double Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    My husband and I both had a hard time sleeping on the beds. They were harder than we are used to.

    The rooms were nice and clean and it was a great location. Every staff member we encountered was friendly and helpful.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • River Balcony Double Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    We had a very nice view of the river. The bed was comfortable.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Great location and the common spaces were really nice! Rooms were so, so.
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms were dated and bathroom wasn’t near as nice as I thought based on the pictures. Dated shower and popcorn ceilings made the room feel old. The beds we’re comfortable but the box springs looked old and worn.

    The atmosphere and location was great!

    Stayed in May 2024

  • Reviewed: May 6, 2024

    10
    Will return to stay again
    • Leisure trip
    • Couple
    • Double Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The property was clean and the staff was friendly! The river was beautiful! Loved the free popcorn and breakfast was excellent!

    Stayed in May 2024

  • Reviewed: May 5, 2024

    9.0
    110% plan on coming back
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The ONLY thing was the showers were glass and with little kids it made nervous and water got in the floor east. That’s it.

    Big, clean, nice staff, BEAUTIFUL property, great breakfast and so on

    Stayed in May 2024

  • Reviewed: May 2, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • River Balcony Double Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Having to leave and come back home.

    The breakfast and our view was overlooking the Peigon River, the big shower, close to everything, we could walk to eat a good meal.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    10
    I would recommend & will stay there again
    • Leisure trip
    • Couple
    • Double Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    My fist impressions was not good We arrived at 4pm & our room was not ready. The girl at the front desk was dry. No personality for this position at all. Thank goodness we only delt with her 1 time. The rest of the staff was nice.

    The breakfast area was clean, I was impressed with real dishes instead if paper & plastic products. The breakfast was good although it was basically the same every morning. Sausage patties & links, scrambled eggs, potaoes , biscuits & gravy. It was good. The fireplace outside, sitting outdoors to watch the river & the ducks.. The maintence man was the best he gave us advise on restaurants & other things to do.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    It was overall a great experience.
    • Leisure trip
    • Couple
    • River Balcony Double Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff was really nice and the room was clean. Mrs. Dotty was amazing and very helpful.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    10
    First time staying there but we will come back.
    • Leisure trip
    • Couple
    • Double Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Located near what we wanted to do. Easy access

    Stayed in April 2024

  • Reviewed: April 26, 2024

    10
    Go to place to stay!!
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Have stayed here many times. Love the cleanliness, employees and location.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    10
    It was amazing
    • Leisure trip
    • Family with young children
    • River Balcony Double Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing the hotel was perfect

    Everything

    Stayed in April 2024

  • Reviewed: April 25, 2024

    10
    Great
    • Leisure trip
    • Couple
    • Double Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Very nice clean and nice view of the mountains and river

    Stayed in April 2024

  • Reviewed: April 24, 2024

    10
    Super close to everything and very clean.
    • Leisure trip
    • Family with young children
    • River Balcony Double Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    Location

    Stayed in March 2024

  • Reviewed: April 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • River Balcony Double Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    Pillows were terrible. All else was very good.

    Nice area for where it was location wise. Plenty of parking.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    it was a very relaxing and fun weekend
    • Leisure trip
    • Travelers with friends
    • Double Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff was very accommodating and helpful and always friendly

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    We loved are stayed!!! Will booked this hotel again!
    • Leisure trip
    • Couple
    • River Balcony Double Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    No complains

    Location was great!!!

    Stayed in April 2024

  • Reviewed: April 19, 2024

    10
    Great place to stay
    • Leisure trip
    • Couple
    • Double Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Didn't like the fact that I could only stay two nights.

    Check in was swift and provided all the information required for parking, entrance into the building and the various amenities that were available. There were many subtle touches that made this Inn the best place we have stayed in in Pigeon Forge. The building was secure, clean inside and out. The door into our room had a strip of material around the perimeter blocking out light from entering or exiting the room. All of the appliances were housed in a wardrobe blocking annoying light from the microwave and coffee pot during the night. The curtains covering the windows were tailored to fit snugly around the a/c unit blocking all light intrusion at night. The room was extremely quiet. The beds were very comfortable. All these things combined to make for a relaxing night's rest. The hot bar breakfast provided by the Inn from 0700-1000 met every taste expectation a person could desire in the morning to include a diverse drink selection. The Inn also provided cookies at 1600 each day as well as fresh popped buttery popcorn with the same drink selection as during breakfast from 1900-2200. The popcorn could be enjoyed either in the dining area, your room, or more romantically outside around the large fire pit surrounded by 14 rocking chairs. The fire pit area also had a duck food dispenser that you could take advantage of and walk down a path to the river where you could feed the ducks.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    10
    Perfect
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Na

    Verygood

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    One of our favorites
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The indoor pool was cold. I thought it was supposed to be heated but the water was cold. The room was very steamy though.

    This was our 3rd stay at Inn on the River. We were with our baseball team and the property is easy to get to the Ripken Experience very quickly. The breakfast buffet is always a big hit with my family as well.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was a comfortable great place to stay

    Stayed in April 2024

  • Reviewed: April 16, 2024

    10
    Wonderful!
    • Leisure trip
    • Couple
    • River Balcony Double Queen
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing

    Breakfast every day 7 to 10, fresh cookies every afternoon 4pm, fresh popped popcorn everynight 7 to 9 and entertainment Wednesday night. Close enough to everything, but far enough away to be quiet sitting on the balcony enjoying the river and wild life.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    I will stay here again, Loved my river side balcony room
    • Leisure trip
    • Couple
    • River Balcony Double Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    Was having trouble with coffee maker one day in the breakfast room

    Large selection of breakfast items

    Stayed in April 2024

  • Reviewed: April 14, 2024

    9.0
    Great value.
    • Leisure trip
    • Couple
    • Double Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    The breakfast was good and the location was nice and close to other attractions.

    Stayed in April 2024

Showing 1 - 25

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