2492 Parkway, Pigeon Forge, TN 37863, United States of America
#16 of 448 hotels in Pigeon Forge
Guests' ChoiceBased on 2156 hotel reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
9.5
Facilities
9.3
Staff
9.4
Value for money
8.9
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 9, 2024
Jacquie
United KingdomValue for money, cleanliness, location - an all round great stay!
Stayed in May 2024
Reviewed: May 8, 2024
Sarah
United States of AmericaMy husband and I both had a hard time sleeping on the beds. They were harder than we are used to.
The rooms were nice and clean and it was a great location. Every staff member we encountered was friendly and helpful.
Stayed in May 2024
Reviewed: May 6, 2024
Sandra
United States of AmericaWe had a very nice view of the river. The bed was comfortable.
Stayed in May 2024
Reviewed: May 6, 2024
Star
United States of AmericaThe rooms were dated and bathroom wasn’t near as nice as I thought based on the pictures. Dated shower and popcorn ceilings made the room feel old. The beds we’re comfortable but the box springs looked old and worn.
The atmosphere and location was great!
Stayed in May 2024
Reviewed: May 6, 2024
Danielle
United States of AmericaNothing
The property was clean and the staff was friendly! The river was beautiful! Loved the free popcorn and breakfast was excellent!
Stayed in May 2024
Reviewed: May 5, 2024
Patricia
United States of AmericaThe ONLY thing was the showers were glass and with little kids it made nervous and water got in the floor east. That’s it.
Big, clean, nice staff, BEAUTIFUL property, great breakfast and so on
Stayed in May 2024
Reviewed: May 2, 2024
Eldridge
United States of AmericaHaving to leave and come back home.
The breakfast and our view was overlooking the Peigon River, the big shower, close to everything, we could walk to eat a good meal.
Stayed in April 2024
Reviewed: April 30, 2024
Kimberly
United States of AmericaMy fist impressions was not good We arrived at 4pm & our room was not ready. The girl at the front desk was dry. No personality for this position at all. Thank goodness we only delt with her 1 time. The rest of the staff was nice.
The breakfast area was clean, I was impressed with real dishes instead if paper & plastic products. The breakfast was good although it was basically the same every morning. Sausage patties & links, scrambled eggs, potaoes , biscuits & gravy. It was good. The fireplace outside, sitting outdoors to watch the river & the ducks.. The maintence man was the best he gave us advise on restaurants & other things to do.
Stayed in April 2024
Reviewed: April 29, 2024
Marquis
United States of AmericaThe staff was really nice and the room was clean. Mrs. Dotty was amazing and very helpful.
Stayed in April 2024
Reviewed: April 29, 2024
Noble
United States of AmericaLocated near what we wanted to do. Easy access
Stayed in April 2024
Reviewed: April 26, 2024
Angel
United States of AmericaHave stayed here many times. Love the cleanliness, employees and location.
Stayed in April 2024
Reviewed: April 25, 2024
Jennifer
United States of AmericaNothing the hotel was perfect
Everything
Stayed in April 2024
Reviewed: April 25, 2024
Donald
United States of AmericaVery nice clean and nice view of the mountains and river
Stayed in April 2024
Reviewed: April 24, 2024
Andrea
United States of AmericaLocation
Stayed in March 2024
Reviewed: April 23, 2024
Jordan
United States of AmericaPillows were terrible. All else was very good.
Nice area for where it was location wise. Plenty of parking.
Stayed in April 2024
Reviewed: April 22, 2024
Debbie
United States of AmericaThe staff was very accommodating and helpful and always friendly
Stayed in April 2024
Reviewed: April 22, 2024
Lisa
United States of AmericaNo complains
Location was great!!!
Stayed in April 2024
Reviewed: April 19, 2024
Coligan
United States of AmericaDidn't like the fact that I could only stay two nights.
Check in was swift and provided all the information required for parking, entrance into the building and the various amenities that were available. There were many subtle touches that made this Inn the best place we have stayed in in Pigeon Forge. The building was secure, clean inside and out. The door into our room had a strip of material around the perimeter blocking out light from entering or exiting the room. All of the appliances were housed in a wardrobe blocking annoying light from the microwave and coffee pot during the night. The curtains covering the windows were tailored to fit snugly around the a/c unit blocking all light intrusion at night. The room was extremely quiet. The beds were very comfortable. All these things combined to make for a relaxing night's rest. The hot bar breakfast provided by the Inn from 0700-1000 met every taste expectation a person could desire in the morning to include a diverse drink selection. The Inn also provided cookies at 1600 each day as well as fresh popped buttery popcorn with the same drink selection as during breakfast from 1900-2200. The popcorn could be enjoyed either in the dining area, your room, or more romantically outside around the large fire pit surrounded by 14 rocking chairs. The fire pit area also had a duck food dispenser that you could take advantage of and walk down a path to the river where you could feed the ducks.
Stayed in April 2024
Reviewed: April 18, 2024
Auday
United States of AmericaNa
Verygood
Stayed in April 2024
Reviewed: April 18, 2024
Danyell
United States of AmericaThe indoor pool was cold. I thought it was supposed to be heated but the water was cold. The room was very steamy though.
This was our 3rd stay at Inn on the River. We were with our baseball team and the property is easy to get to the Ripken Experience very quickly. The breakfast buffet is always a big hit with my family as well.
Stayed in April 2024
Reviewed: April 18, 2024
Nina
United States of AmericaIt was a comfortable great place to stay
Stayed in April 2024
Reviewed: April 16, 2024
Deborah
United States of AmericaNothing
Breakfast every day 7 to 10, fresh cookies every afternoon 4pm, fresh popped popcorn everynight 7 to 9 and entertainment Wednesday night. Close enough to everything, but far enough away to be quiet sitting on the balcony enjoying the river and wild life.
Stayed in April 2024
Reviewed: April 15, 2024
Rock
United States of AmericaWas having trouble with coffee maker one day in the breakfast room
Large selection of breakfast items
Stayed in April 2024
Reviewed: April 14, 2024
Sonja
United States of AmericaN/A
The breakfast was good and the location was nice and close to other attractions.
Stayed in April 2024
Rottach-Egern, Germany
Sheffield, UK
Moreton in Marsh, UK
Kryvyi Rih, Ukraine
Benicarló, Spain
Prague, Czech Republic
Luque, Paraguay
Ko Chang, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content