6920 Northlake Mall Drive, Northlake, Charlotte, NC 28216-2857, United States
#19 of 185 hotels in Charlotte
Guests' ChoiceBased on 1263 hotel reviews
9.0Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
9.1
Staff
9.4
Value for money
8.9
Free WiFi
9.1
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End of dialog contentReviewed: 29 May 2024
Lori
United StatesEverything was great especially the breakfast and dinner menu
Stayed in May 2024
Reviewed: 28 May 2024
Nicholas
United StatesNever had heard of Drury Inn until we stayed here, was pleasantly surprised at just how nice this hotel was! The staff was very friendly, room was above normal, bed was comfy, and they have a mini buffet for breakfast.
Stayed in May 2024
Reviewed: 28 May 2024
Annamarie
United StatesNa
Always good food friendly staff
Stayed in May 2024
Reviewed: 27 May 2024
Ennis
United StatesNo dislikes.
The location was very convenient to all the things we had planned.
Stayed in May 2024
Reviewed: 26 May 2024
Jenny
United StatesBathroom needed some cleaning
Location
Stayed in May 2024
Reviewed: 26 May 2024
Aimee
United StatesBed was a little stiff for us
Terrific location, close to shopping and restaurants. Fantastic happy hour with great food and drinks, all for free! What a surprise!
Stayed in April 2024
Reviewed: 24 May 2024
Stephanie
United StatesEverything great
Very friendly staff, nice breakfast.
Stayed in May 2024
Reviewed: 24 May 2024
Arthur
United StatesLocation, breakfast and buffet.
Bed a bit too soft, but we managed.
Stayed in May 2024
Reviewed: 23 May 2024
Georgette
Abkhazia, GeorgiaHaving a service elevator for hospitality staff, they stood downstairs for a long time with their items on carts, couldn't get on the elevator because guests were getting off & on.
It is was awesome, the staff was so helpful.
Stayed in May 2024
Reviewed: 20 May 2024
Yolanda
United StatesI enjoy the atmosphere and the kids love the popcorn station
Stayed in May 2024
Reviewed: 20 May 2024
Bruce
United StatesThat I didn't have the opportunity to use the facilities or partake of the bonus.
We came for an off site event. We checked in, went to the room, left for the event, returned, went to sleep, awoke and left. We didn't have time or the facilities were not available/open while we were in the hotel.
Stayed in May 2024
Reviewed: 18 May 2024
Burke
United StatesThe only thing I didn't like and this was not the fault of the hotel. I had to come to Charlotte for surgery and couldn't have anything to eat after midnight. I really wanted to eat that breakfast. I have to have surgery again in a couple of months and still can't eat that breakfast.
Everything! The staff was exceptional and friendly. Clean facilities, the bed and pillows were super comfortable. I'm a coffee junkie, and this was delicious. I wasn't familiar with the Drury name, but I took a chance, and I'm glad I did. I have to come back to Charlotte in about two months and will be staying here again.
Stayed in May 2024
Reviewed: 16 May 2024
Lawrence
United StatesEverything
Stayed in April 2024
Reviewed: 15 May 2024
Michael
United StatesThe only thing I could mention is that 1 of the 2 elevators was out of service while we visited. But this was only a very minor inconvenience. Overall, the stay was great!
Every staff encounter throughout the entire property was friendly and helpful. The property is in good condition, the rooms are very comfortable and the cleanliness is excellent.
Stayed in May 2024
Reviewed: 15 May 2024
Barry
CanadaIt was disappointing to have to pay $50 for our small dog to stay one night. Thirty dollars would be more reasonable
We really appreciated the warm and friendly staff. A nice touch was the welcoming drink and food at happy hour. The room was clean, comfortable and quiet. Excellent hot breakfast and great coffee! Good space to exercise the dog. It was very convenient to the highway but neatly tucked away in a quiet wood setting. I’ll definitely recommend it.
Stayed in May 2024
Reviewed: 14 May 2024
Julie
United StatesThere was nothing I didn't like.
I stay here each time I visit Charlotte because they offer a hot breakfast and an evening meal each day. This helps me save a few dollars.
Stayed in May 2024
Reviewed: 11 May 2024
Robinson
United StatesJust the parking
Stayed in April 2024
Reviewed: 11 May 2024
Brenda
United StatesLove everything
Stayed in May 2024
Reviewed: 6 May 2024
Teresa
United StatesThe smell in the room it was an odor it smell like pee
Customer service was awesome
Stayed in May 2024
Reviewed: 6 May 2024
Jack
United StatesPatient king a little tight.
Location, excellent friendly staff. Good breakfast and loved the 5:30 drinks
Stayed in May 2024
Reviewed: 6 May 2024
Shante
United StatesCustomer service was great throughout the entire stay!!!! Loved the breakfast and cocktail hour. Also, the fact that you need your room key to get into the hotel, even to the front lobby.
Stayed in May 2024
Reviewed: 5 May 2024
Harriet
United Statesno nightlight in bathroom- in the middle of the night, your choices were complete darkness or shockingly bright lights. Would be good for them to add small outlet light so the rest of the room occupants aren't also blinded by nighttime trips to the bathroom. ;) But that was my only complaint!
free breakfast and evening reception were decent and made the trip very economical. Bed we very comfortable and staff very friendly
Stayed in May 2024
Reviewed: 5 May 2024
Melissa
United StatesDidn't have a mini fridge.
Stayed in May 2024
Reviewed: 5 May 2024
Teri
United StatesNothing
Friendly staff
Stayed in April 2024
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