8800 Euclid Avenue, Cleveland, OH 44106, United States
#32 of 72 hotels in Cleveland
Guests' ChoiceBased on 281 hotel reviews
8.1Cleanliness
8.6
Comfort
8.7
Location
9.0
Facilities
8.4
Staff
8.9
Value for money
7.7
Free WiFi
8.4
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End of dialog contentReviewed: 15 April 2024
Phillip
United StatesDouble beds instead of queen beds makes 2 people on one bed(even when one is a 3yr old) makes it very hard to get sleep. The lack of a fitted sheet on the mattress was also problematic as it was very loose and needed to be fixed in the middle of the night.
The suite was nice. Staff was friendly. Food was very good for a very fair price.
Stayed in April 2024
Reviewed: 13 April 2024
Mysv
United StatesThe facilities seemed a bit old. I was surprised that card access was not required in the elevator. That made me question safety a bit but we did not have any safety concerns.
The hotel was clean and comfortable. The staff were friendly and helpful. There was a nice restaurant and bar. The valet made parking very easy.
Stayed in April 2024
Reviewed: 5 April 2024
Tiffany
United StatesOne of my kids has food allergies and although there were other options to order from on the menu, it was a waste of one of the complimentary tickets. It was expensive for toast, potatoes, and sausage.
We liked the room and breakfast options.
Stayed in March 2024
Reviewed: 1 March 2024
Robert
United StatesI wish there had been more food choices close to the hotel
The room was nice
Stayed in February 2024
Reviewed: 13 November 2023
Mark
United StatesWish there were more eating choices.
Stayed in November 2023
Reviewed: 27 October 2023
Brian
CanadaOur stay was cut short due to illness. We stayed 2 days but paid for 4. I thought a refund would have applied
Stayed in October 2023
Reviewed: 19 October 2023
Jamie
United StatesI did not realize that this was a different branch of the Intercontinental Hotel so I showed up to the wrong location which was a bit disappointing because if I’m being honest, the other location is much much nicer. You are required to Dale because there is no street parking. The charge was $24. once in the room, I kid you not it was 95° in there. They did not have a functioning air conditioner at the time so we had to prop open the windows. They were very tiny, and I do not realistically think you could fit two people comfortably into them.
I rented this room for girls night out/party. I love the fact that we had a kitchenette and sofa separate from the sleeping area. It felt private.
Stayed in October 2023
Reviewed: 3 October 2023
Amanda
United Statesnot too much to do around the location of the hotel. the price was a bit steep but the room and accommodations were great.
location was okay, about 15 minutes from downtown. however i would stay again since it was easy to make it into the city.
Stayed in September 2023
Reviewed: 11 September 2023
Sangeeta
United StatesPrice
I paid for the breakfast which was good. Rate was too high for what it was
Stayed in September 2023
Reviewed: 31 August 2023
Heather
United StatesStains on furniture, not vacuumed under beds (popcorn and kernels), broken cupboard handle
Proximity to clinic and availability of shuttle
Stayed in August 2023
Reviewed: 9 August 2023
Arville
United StatesConvenient
Stayed in May 2023
Reviewed: 12 July 2023
Mark
United StatesThe recliner was wore out 10 years ago
The room setup
Stayed in July 2023
Reviewed: 27 June 2023
Sophia
Hong KongWill recommend it to friends
Location is very good
Stayed in June 2023
Reviewed: 13 June 2023
Baker
United StatesSpacious
Stayed in June 2023
Reviewed: 28 April 2023
Nancy
United StatesI didn’t like valet parking, paying for parking and waiting for our vehicle to be brought up.
The location was right for us. We had an appointment at the Cleveland Clinic.
Stayed in April 2023
Reviewed: 20 February 2023
Anika
United StatesYou can not control the temperature in your room. The staff stated that in the summer only the air is on and in the winter only the heat is on. You do have a thermostat in your room, but it can't control the heat, because the hotel is so old.
The room was large and it had a little kitchenette.
Stayed in January 2023
Reviewed: 1 February 2023
Cathy
United Statesbreakfast included very difficult to get refunded. door key didn’t work
convenient
Stayed in January 2023
Reviewed: 31 January 2023
Aracich
United StatesRestaurant high priced and not very good. No parking unless you pay for Valet. Did not say where to park if there was a place when I asked.
The location was great and Staff is friendly. The facility is clean. Beds comfortable.
Stayed in January 2023
Reviewed: 7 January 2023
Barbara
United StatesRoom was a little warm, couldn't get it cooler, couldn't figure how to get a guide on the TV, sofa bed very uncomfortable,would have preferred price match on both nights, didn't care for $24 per night valet park at hotel, when opened sofa bed crumbs and a pencil under sofa, housekeeping didn't make our bed.
The staff helped with a price match 1 of our 2 nights, gave us a room with a walk in shower for my handicapped father, brought us a shower chair and bedding for sofa sleeper. Suite had a nice kitchen area and comfortable king sized bed. Location and shuttle to Cleveland Clinic were great.
Stayed in January 2023
Reviewed: 5 December 2022
Steven
United Statesthe facility was a little dated
the staff was exceptional
Stayed in December 2022
Reviewed: 19 October 2022
Lisa
United StatesThe room was very hot
close to Cleveland Clinic
Stayed in October 2022
Reviewed: 19 September 2022
Chris
United StatesWalking distance to Cleveland Clinic which was nice.
Stayed in September 2022
Reviewed: 16 September 2022
Michael
United StatesHotel is dated. Rooms are spacious, but show their age. Even with the scratches and dents, I would happily stay there again.
I had dinner there for 3 nights and each meal was very good. Having an all suite hotel was perfect for our needs. Very convenient to the Cleveland Clinic.
Stayed in September 2022
Reviewed: 2 September 2022
Heather
United StatesEvery time it rained--TV lost signal, and it rained three out of four nights.
Suite style was comfortable, , restaurant staff/food wonderful
Stayed in September 2022
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