334 Mason Street, Union Square, San Francisco, CA 94102, United States
#131 of 221 hotels in San Francisco
Guests' ChoiceBased on 682 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
9.0
Facilities
7.5
Staff
8.9
Value for money
7.9
Free WiFi
7.8
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End of dialog contentReviewed: 26 May 2024
Hyangsoon
AustraliaNothing
The location
Stayed in May 2024
Reviewed: 26 May 2024
Dujdow
ThailandThe location is very good, quite close to the BART station and very near the cable car station.
Stayed in May 2024
Reviewed: 26 May 2024
Dujdow
ThailandThe bed is too high for short people.
I liked breakfast. It's simple and cozy. The bathroom is very clean.
Stayed in May 2024
Reviewed: 20 May 2024
Dana
United StatesNothing
Friendly staff and convenient location.
Stayed in May 2024
Reviewed: 15 May 2024
Gary
United KingdomBit dated
Great location. Comfortable hotel
Stayed in May 2024
Reviewed: 11 May 2024
Uzair
SingaporeIt was an old property but loved the cleanliness and staff attitude.
Stayed in May 2024
Reviewed: 3 May 2024
Daris
PanamaThe location
Stayed in April 2024
Reviewed: 2 May 2024
Kathryn
United KingdomRooms a little dated. Bar not well staffed.
Great location, near Union square and nearby diner was excellent. Room and bed comfortable and shower in the bathroom was good.
Stayed in April 2024
Reviewed: 22 April 2024
Lizbeth
MexicoThe wifi in the room did not work properly, the connection always was unstable.
Clean rooms and spaces, staff very helpful in everything. The location is great, very close to the main touristic attractions, and very connected also by bus. They also provide some coffe in the morning.
Stayed in April 2024
Reviewed: 12 April 2024
Nazli
TurkeyOverall the room was very good, but sometimes I had some problems with hot water in the shower
Stayed in April 2024
Reviewed: 18 March 2024
Rebecca
AustraliaNothing really
Was exactly what we expected, old building with charm.
Stayed in February 2024
Reviewed: 6 March 2024
Robert
United StatesThe room could have been a little larger, but this is par for the course at vintage hotels in San Francisco.
My wife and I were enroute from the east coast to New Zealand when a flight cancellation forced us to get a room in San Francisco for the night. We were skeptical of the relatively low price for a lodging near Union Square, but rolled the dice anyway. What a pleasant surprise! Counter staff were very friendly, the lobby/lounge was very welcoming, and the room was immaculate. Only a short walk from the King George and we were at Union Square; various cafes and eateries were within five minutes on foot. Our stay set us up well for a very pleasant day of exploring downtown before flying out for Auckland.
Stayed in February 2024
Reviewed: 15 February 2024
Pamela
CanadaBathroom window, unable to close to block out the cooling or heating system noise located on the roof below.
Great location. Nice surprise of coffee and pastries serviced in the morning. Charming decor. Very clean.
Stayed in February 2024
Reviewed: 6 February 2024
Marina
CanadaThe elevator is small and the rooms had carpet and seemed a bit old. Also, the windows let a lot of city noises pass, and having a big glass window on the bathroom was not the most comfortable thing - even with curtains I felt that maybe a window film would be a great addition to improve the privacy.
The location was excellent, within walking distance from the train, cable car, good restaurants, and Union Square. The staff was friendly and prompt to help. The room was a decent size, the bathroom was clean, with hot water, and had the basic amenities. Wifi worked ok for my needs.
Stayed in February 2024
Reviewed: 6 February 2024
Leann
United StatesPillows and area is just ok
Staff and cleanliness
Stayed in February 2024
Reviewed: 3 February 2024
Derek
United KingdomHot water took 15 mins to come through taps on first use, but it did come! Access to step-in bath/shower very awkward past toilet, not suitable for everyone.
Great location. Upgraded to a King size bed. Staff very friendly and helpful.
Stayed in February 2024
Reviewed: 29 January 2024
Moises
MexicoVery Clean. We made a travel to a several national parks and stood over in some hotels that were extremely dirty. This was very good, my girlfriend loved the smell of a clean bathroom.
Stayed in January 2024
Reviewed: 19 January 2024
Walter
ArgentinaThe rugs are pretty smelly. Rooms very small, but comfortable though.
The location is awesome. The staff super friendly. Sebastián was amazing, he helped us with some issues.
Stayed in January 2024
Reviewed: 15 January 2024
Rasmus
DenmarkThe lobby is very nice and a good place to meet each day with my colleagues (who were also staying at the hotel)
Stayed in January 2024
Reviewed: 30 November 2023
Mark
United StatesNothing. It met my expectations.
The room was clean. It had everything we needed. It was top floor. I liked that. Staff was great. Very accommodating .
Stayed in November 2023
Reviewed: 8 November 2023
Josefina
PhilippinesThe bed was too high so I need to step on the wooden bed frame before I can sit on the mattress.
Centrally located very close to Union Square.
Stayed in November 2023
Reviewed: 31 October 2023
Regina
GermanySometimes it was loud but this is Sam Francisco you are in the big city
Everything what you need was there. We ask for more cushion, no problem. The bed was the best what we ever had, you awake and nothing hurts.
Stayed in October 2023
Reviewed: 30 October 2023
Mahri
United KingdomRoom was small even though it was a king and the shower took a while to heat up. One wrong turn and you are in an area that felt very unsafe.
Staff were very friendly. Hotel was clean. Good location for shopping and using cable cars
Stayed in October 2023
Reviewed: 30 October 2023
Marine
United StatesIt was too cold in the room.
The staff was friendly and the room was clean. Affordable compared to other hotels in SF.
Stayed in October 2023
Redwood City, USA
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Bitburg, Germany
Playa del Carmen, Mexico
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