4900 South Tryon Street, Charlotte, NC 28217, United States
#160 of 185 hotels in Charlotte
Guests' ChoiceBased on 1155 hotel reviews
5.8Cleanliness
6.3
Comfort
6.5
Location
7.3
Facilities
6.1
Staff
7.5
Value for money
6.6
Free WiFi
7.2
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End of dialog contentReviewed: 28 May 2024
Daisy
United Statestrouble smells in hallways. smell like smoke in a non smoke area.
Hallways was not cleaned and it smells.
Stayed in May 2024
Reviewed: 28 May 2024
Jeremy
United StatesThe facility was not up to standard of other hotels. My bathroom in my room was clean but needed alot of repair and renovation. The carpet throughout the facility was stained and smelly. Only one elevator worked and we were on the 6th floor. The stairwell reeked of urine. The pool was closed.
The staff was helpful and polite...
Stayed in May 2024
Reviewed: 23 May 2024
Kalidoss
United StatesHallway carpets. Breakfast
Stayed in May 2024
Reviewed: 20 May 2024
Michele
United StatesThe hallway floors were extremely dirty. There was a group of people hanging out in the back lot. It was a bit scarry.
By the time I got coffee at 745 it was not hot
Stayed in May 2024
Reviewed: 15 May 2024
Berdecia
United Statesonly 1 outlet in our room worked
bed was comfortable
Stayed in May 2024
Reviewed: 15 May 2024
Knieriem
United StatesHall carpet was filthy with large stains all lover! Really needs replaced or at least cleaned. Really terrible. It was dark when we checked in so didn't really notice till morning or we probably wouldn't have stayed. Room carpet not stained but really old. Had to get office to get hair dryer
Pet friendly . Room was clean, beds fine and nice shower.
Stayed in May 2024
Reviewed: 20 April 2024
Mariana
ArgentinaThe room is super big. The breakfast is really poor, no eggs, just waffles and cereal. No staff at breakfast. They didn´t clean my room and I didn´t have the do not disturb sign. The carpets are old and not so clean.
Stayed in April 2024
Reviewed: 7 April 2024
Dawn
CanadaVERY dated. Carpeting was filthy. Chipped paint in rooms. No restaurants within walking distance. Elevator out of service. Had to use freight elevator. Room had smell of old cigarette smoke. We booked here only because of the name. My husband has had good luck with La Quinta in past. Will pay more in future. Should have guessed!!!
Convenient to major highway
Stayed in April 2024
Reviewed: 6 April 2024
Robert
United KingdomThe facilties could do with a bit of cleaning and updating.
Location from airport was reasonable
Stayed in April 2024
Reviewed: 6 April 2024
Japtaylor
United StatesOnly 1 elevator worked and the floor I was on the ice machine was broken...
The location was good for where I was going...
Stayed in February 2024
Reviewed: 4 April 2024
Andrea
United StatesOnly one elevator working... Overall the place felt and looked rundown. There was a stale smell in the hallways.
Good shuttle service. Classic but sparse breakfast spread though available since 5 am so that is nice. Simple check in. The room was spacious and clean, the bed comfortable.
Stayed in April 2024
Reviewed: 4 April 2024
Laura
United StatesAll of the carpeting should be removed and replaced with hard surface
Price
Stayed in March 2024
Reviewed: 21 March 2024
Dorey
United StatesDirty carpet, elevator out of use, room wasn't very clean
Airport shuttle, convenient location to 77 pleasant staff, comfortable bed
Stayed in March 2024
Reviewed: 21 March 2024
Sheana
United StatesThe building itself was dirty, rundown and not kept up. Filthy carpets, trash around property. Late checkout would have been another 40$ charge I was told. One elevator out of order.
Breakfast was sufficient and good. Location very convenient. Staff friendly and helpful. Bathroom clean and in good working order. Bed comfortable.
Stayed in March 2024
Reviewed: 12 March 2024
Evie
United StatesThe carpets were dirty throughout the hotel and the bathrooms need updating.
breakfast started at 5 which was great! The staff were really nice.
Stayed in March 2024
Reviewed: 29 February 2024
Krystal
United StatesFound a German roach in our room 3rd night. I killed it. But… that kinda sucked.
8-13 min drive to the convention center. Lots of places to eat around there. Everything was pretty solid.
Stayed in February 2024
Reviewed: 21 February 2024
Erika
Canadathe hallways were very dingy and dirty looking
availability and location
Stayed in January 2024
Reviewed: 7 February 2024
Barbara
United StatesLimited breakfast choice, one elevator down for repair
Helpful staff. Easy to find, allowed extended car park during our trip.
Stayed in February 2024
Reviewed: 23 January 2024
Richard
United StatesFirst room they put me in toilet didn’t work. Moved me to another room TV didn’t work
Staff were excellent. Good location
Stayed in January 2024
Reviewed: 16 January 2024
Katt
United StatesI did like the lay out of the room, very spacious had plenty of room.
Well a few things I did not like, the elevator was down, there was food on the floor in the stair well, but most of all the noise from out side my room all night! I couldn’t sleep, the children were loud and I believe running out in the hall, none of the sockets in my room worked so I couldn’t charge my phone , I had to sit my car and do it. It was not a good experience.
Stayed in January 2024
Reviewed: 7 January 2024
Christoph
GermanyNo restaurant, broken snack machines, dangerous neighborhood to get food: either you order something from a delivery service or you don’t eat.
Nice staff, reliable shuttle to the airport
Stayed in December 2023
Reviewed: 5 January 2024
Laura
United StatesThe carpeting should be replaced with tile or vinyl flooring. It is a pet friendly hotel and carpeting is filthy.
Staff is friendly and helpful.
Stayed in January 2024
Reviewed: 4 January 2024
Amaury
MauritiusDirty shower with hairs, dirty towels and already used shampoo and shower gel
Good location and bed
Stayed in January 2024
Reviewed: 2 January 2024
Charvy
United StatesDirty towels. Stains all over the floor and walls, hallway reeked of weed. Just overall dirty.
Stayed in January 2024
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