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Reviews of La Quinta by Wyndham Raleigh/Durham Southpoint 3 stars

1910 Westpark Drive, Durham, NC 27713, United States

#61 of 71 hotels in Durham

Guests' Choice

Review score

Based on 1003 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.7

  • Location

    7.5

  • Facilities

    6.3

  • Staff

    7.5

  • Value for money

    6.8

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 25 May 2024

    5.0
    Second room was little better.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    First room had blood on sheets and bedbugs on mattress

    Breakfast was good. Server staff was nice and attentive.

    Stayed in April 2024

  • Reviewed: 20 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was good. Overall great place to spend the night.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    The $75.00 "deposit" still has not been refunded to our credit card. This deposit was also much higher than other hotels.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    ya need a restaurant with a bar
    • Solo traveller
    • Double Room with Two Double Beds - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    ya need a restaurant with a bar

    ya need a restaurant with a bar

    Stayed in May 2024

  • Reviewed: 5 May 2024

    6.0
    Comfortable and good price with breakfast
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Disability Access
    • Stayed 1 night

    Floors were very sticky in the breakfast area.

    Comfortable beds, only stayed one night. Bathroom had double doors like you would expect for a cupboard not a bathroom. Free parking onsite. Breakfast options - fruit, waffles, hot options, coffee, juice.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Need a refund was told I would get it haven't received yet

    Stayed in March 2024

  • Reviewed: 25 April 2024

    5.0
    Passable
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    No refrigerator in my room, no hair shampoo or conditioner and I was charge an extra $70 dollars that still had not been refunded back to my card.i was on line to check in and front desk person didn’t have eye contact. Someone jumped in front of me in the line.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    That I had to pay a 75.00 deposit

    Stayed in April 2024

  • Reviewed: 12 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    Breakfast was terrible

    Stayed in April 2024

  • Reviewed: 29 March 2024

    7.0
    Short
    • Business trip
    • People with friends
    • Double Room with Two Double Beds - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Shower in rm has handy cap rm the shower head spayed all over me and the floor due to a hole in the hose

    Close to job

    Stayed in March 2024

  • Reviewed: 25 March 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The room had roaches

    Stayed in March 2024

  • Reviewed: 20 March 2024

    5.0
    Maintenance and updates needed
    • With a pet
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Disability Access
    • Stayed 4 nights
    • Submitted via mobile

    See above

    The door to enter at handicapped parking was broken could not get in. Attendant said yes it is broken . The coffee pot in my room was unusable the plastic coffee grinds holder was too small to slide into maker. This same thing happened at another Laquita I stayed at on 15/501. The shower temperature maker was dislodged couldn’t distinguish cold and hot. Easily can be burnt . Breakfast was taken away at quarter to nine o’clock early should be nine o’clock on Friday. Carpet in hallway ruffled in spots I stayed three nights room never refreshed with towels and coffee fixings.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    I did not like the fact that Trivago and booking.com failed to send my reservation two different times. Now I get the very very fun task of trying to get a refund.

    For the price and the star rating of the hotel there aren't really any major complaints. The biggest issue I had was Trivago which sent me to booking.com. they failed to send my reservation to the hotel even though I have a confirmation number. When I called booking.com, the representative said she would resend it as well as email it directly to the hotel. This still did not happen. I would have to think long and hard before I considered using Trivago or booking.com again. It actually worked out better because the person at the front desk was able to offer me a military discount that was even cheaper than the rate I was quoted online.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    5.0
    The room was adequate for our needs with very little effort.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Disability Access
    • Stayed 1 night

    as above

    The beds were full not queen, making it difficult to be comfortable. there were few working plugs for phones and other needs. When we went down for breakfast. The lady was not prepared there was little food prepared, and when asked she seemed to take it personally.

    Stayed in February 2024

  • Reviewed: 30 January 2024

    6.0
    We mainly tried to sleep here, and sometimes succeeded
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The property feels a little run down and in need of some paint. Our room 210 was a bit shabby and lacked certain features that are common even in budget hotels these days such as usb ports. Luckily we brought ours with us. The refrigerator in room 210 was noisy( needed defrosting) and right next to the bed head. The door of the fridge was hard to close. Also the room, though broom clean, needed a proper cleaning, several faint stains of dried liquid on floor and surfaces.

    The place was a good bit cheaper than nearby hotels. The bed was firm comfortable and clean.

    Stayed in January 2024

  • Reviewed: 25 January 2024

    7.0
    It was good
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast is served too early upto 8 its gone

    Stayed in January 2024

  • Reviewed: 16 November 2023

    5.0
    Passable
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was a water bug in the bathroom

    Stayed in November 2023

  • Reviewed: 13 November 2023

    5.0
    Definitely no comparison to other La Quinta Hotels.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Smelled strong cigarette smoke all night long. We couldn’t tell if it was coming from the vents or what. I also remembered reading in the reviews that another guest experienced the same. The mattresses were very worn and bulky, large stains in the carpet, took my Clorox wipes out to wipe nightstand, headboard, desk, and all were dirty. The market area had only water in the cooler and not what was shown while booking. The lighting around the hotel was very dim and a lot of homeless people and squatters very close.

    Staff - Shuan was very polite, personable, and took care of all of our needs. Also, having security on the property was appreciated.

    Stayed in November 2023

  • Reviewed: 13 November 2023

    5.0
    Minimally acceptable
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast, minimally acceptable Toilet seat was cracked Pillows were awful Bed was uncomfortable

    Location Staff

    Stayed in November 2023

  • Reviewed: 26 October 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Disability Access
    • Stayed 3 nights

    Breakfast was good. My stay was pleasant, it is just an older property.

    Stayed in October 2023

  • Reviewed: 25 October 2023

    5.0
    Wasn’t a satisfied customer check in was unbelievable
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    Fruits 🍌

    Ok breakfast

    Stayed in October 2023

  • Reviewed: 12 October 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    It needs to be freshened up.

    Out of date facility. Need to update.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    7.0
    If I'm at Durham without car, I'd not leave at La Quinta - it is not comfortable to go there late e
    • Business trip
    • Group
    • Double Room with Two Double Beds - Disability Access
    • Stayed 5 nights

    for four days no attempts to clean room were made.

    room and breakfasts were acceptable

    Stayed in September 2023

  • Reviewed: 23 September 2023

    5.0
    All and all it was an ok experience but was not what I expected to pay and expect a nicer hotel
    • Business trip
    • Group
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness, and the staff was not very friendly when I arrived

    Yes, update the facilities. Definitely not what I expected.

    Stayed in September 2023

Showing 1 – 25

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