265 N. Hershey Road, Harrisburg, PA 17112, United States
#30 of 47 hotels in Harrisburg
Guests' ChoiceBased on 608 hotel reviews
7.0Cleanliness
7.5
Comfort
7.6
Location
8.5
Facilities
7.2
Staff
8.0
Value for money
7.5
Free WiFi
7.9
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End of dialog contentReviewed: 30 May 2024
Anupam
United StatesPool was closed. Limited variety ay breakfast. Did not have extra pillows. Fitness center is very small. Some staff are not friendly.
The location was nice and accessible
Stayed in May 2024
Reviewed: 18 May 2024
Peggy
United StatesFinish decorating! Our room looked nice until you got into the bathroom. Grout and caulk were missing in the tub and the countertop, the sink has stains around the upper edge, mold on the tub shield, walls were spackled/patched but not repainted, floor tile was cracked, the door was all chipped on the bottom.
Breakfast was decent, and we liked that it went until 10am.
Stayed in May 2024
Reviewed: 15 May 2024
Barry
CanadaRoom was clean but looked shoddy...worn paint, pealing wallpaper and lights were cold. Room was freezing when we arrived and several lights weren’t plugged in. Worst of all the front lobby is very bright but with stark and unfriendly lighting. It is in no way inviting.
Hot breakfast, good space for dog walks and the staff were friendly.
Stayed in May 2024
Reviewed: 14 May 2024
Hazel
United StatesNote above. Need new mattresses in rm 119
Traveling home from Florida with pet. Breakfast was better than our first night at a different chain. Hotel was busy with families. That was nice. My only negative comment is the mattresses need replacing. If you sleep in the middle they are ok, but the edges lack support. Staff was very nice.
Stayed in May 2024
Reviewed: 13 May 2024
Makayla
United StatesOur drain in the bathtub didn’t work and the hallways had a funny smell at first
Loved the area and the staff was really polite
Stayed in May 2024
Reviewed: 8 May 2024
Anita
CanadaStaff at check in and check out (2 different people) mediocre - neither seem to like their jobs very much, acted like they would rather be doing almost anything else.
Room was clean as expected.
Stayed in May 2024
Reviewed: 6 May 2024
Dale
United Stateslimited breakfast
room was clean, quiet
Stayed in May 2024
Reviewed: 6 May 2024
Kristina
United StatesThe pillows and pillow tops need to be changed. My bed had a tilt to it and the pillows were not comfortable nor luxurious. They were half pillows.
The staff was great. Very friendly and responsive. Handled difficult guests with promptness. The buffet was the best I've been to in a while.
Stayed in May 2024
Reviewed: 29 April 2024
Kayla
United StatesThe pool and hot tub were borderline gross. The room we were in needed some repairs too, especially in the bathroom.
The staff is friendly and it's hard to bet the location! The rooms are clean.
Stayed in April 2024
Reviewed: 27 April 2024
Pedro
United StatesNot much great stay
Breakfast was great
Stayed in March 2024
Reviewed: 25 April 2024
Marisa
United StatesSlow elevator, stairs nowhere near the elevator, staff ok.
Breakfast was way more than most-eggs, sausage, ham, breads, cereal, waffles, juice. Indoor pool open til 10.
Stayed in April 2024
Reviewed: 17 April 2024
Danielle
United StatesThe lighting in the room was horrible. There wasn’t any bedding for the roll out couch and we had to ask twice for it. We were in sure twice before we showed up that my 2 rooms would be next to each other and upon arrival they were literally at opposite ends of the hall. Couldn’t have gotten further apart without putting us on different floors. No one respects the pool/spa rules and staff doesn’t enforce them. And kids were running halls all night while their parents smoked marijuana. Smelled so bad i swear i got a contact high!!!!
Stayed in April 2024
Reviewed: 9 April 2024
Pamela
United StatesSome redecoration started but not finished in the room
Perfect location
Stayed in April 2024
Reviewed: 8 April 2024
Christine
United StatesThe door to our bathroom was hard to close it needed to be greased or fixed. The fridge piece was broken upon arrival and the drawer for clothes was not closing. The lamp shade was old can tell by discoloration. I had put in our reservation asking for extra towels and blankets and pillows and nothing extra was there so we had to call and ask and then the employee asked if we could come get it but she did end up bringing it to us which was great. The hotel just needs to fix some things in the room or update things but overall it was a decent room.
My husband enjoyed breakfast eggs sausage cereal toast and muffin. My son enjoyed the bagel and cream cheese. We all enjoyed the pool and hot tub. Our room was right across from the pool which was awesome for us not a far walk at all and that was one of our reasons for staying so it was a perfect location for our room.
Stayed in April 2024
Reviewed: 19 March 2024
Christie
United StatesLocation was great.
Not as clean Bathroom toilets clogged several times in our room and in the lobby.
Stayed in February 2024
Reviewed: 28 February 2024
Erica
United StatesClean and comfortable
Stayed in February 2024
Reviewed: 27 February 2024
Nicole
United StatesIndoor pool was a bit chilly
Staff there are super helpful and accommodating. Been here multiple times and would highly recommend for people traveling with pets.
Stayed in February 2024
Reviewed: 26 February 2024
Olga
United StatesThat you do not make the bed every day and I put the tag on the door for service and when I went back in the afternoon the room wasn’t made.
Everything looks clean
Stayed in February 2024
Reviewed: 24 February 2024
Chasity
United StatesThe staff was very nice! The room was clean and had no odors. It was easy off/on to interstate.
Stayed in February 2024
Reviewed: 19 February 2024
Tracy
United StatesThe bathroom was missing covers for The lights so the lightbulbs were exposed and almost too bright.
Close to where we needed to be. Clean, beds were comfortable.
Stayed in February 2024
Reviewed: 12 February 2024
Anthony
United StatesTub is very slippery, and the bathroom lighting is poor. The room needs a facelift but it is adequate.
Location, quietness
Stayed in February 2024
Reviewed: 12 February 2024
Haley
United StatesBathroom was a little dirty, pool also seemed a little dirty
Friendliness of the staff, breakfast was good
Stayed in February 2024
Reviewed: 10 February 2024
Fred
United StatesBreakfast was good.
Stayed in February 2024
Reviewed: 8 February 2024
Mary
United StatesBathroom vent did not work properly. Lighting in room was not great.
Staff very nice, pleasant and helpful. Breakfast was kept stocked and good. Hot tub was nice.
Stayed in February 2024
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