303 Blum Street, San Antonio, TX 78205, United States
#173 of 320 hotels in San Antonio
Guests' ChoiceBased on 2466 hotel reviews
7.5Cleanliness
7.7
Comfort
7.8
Location
9.0
Facilities
7.7
Staff
8.2
Value for money
7.5
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 May 2024
Cyars
United StatesLocation and cleanliness
Stayed in May 2024
Reviewed: 28 May 2024
Claude
United StatesN/A
Location
Stayed in May 2024
Reviewed: 28 May 2024
Tracey
New ZealandLocation was good and hotel was as described.
Stayed in May 2024
Reviewed: 27 May 2024
Gervais-smith
Trinidad and TobagoPaying for parking
Proximity to restaurants and Riverwalk
Stayed in May 2024
Reviewed: 26 May 2024
Marilyn
United StatesBathroom curtain very flimsy and did not keep water off of floor. Also trashcans over flow due to no room service.
Breakfast was plentiful and serve hot.
Stayed in May 2024
Reviewed: 25 May 2024
Lilibeth
United Statesmusty smell
Stayed in April 2024
Reviewed: 24 May 2024
Figueroa
United StatesThe TV was off centered 09 2022 09
The vie the bed the shower
Stayed in May 2024
Reviewed: 23 May 2024
Carlos
United StatesClose to Riverwalk
Stayed in May 2024
Reviewed: 21 May 2024
Jackie
United StatesCoffee maker doesn’t work properly, we asked for another one, was told they couldn’t change it.
Close to attractions
Stayed in May 2024
Reviewed: 21 May 2024
Michelle
United StatesThe knob wouldn’t pull up to turn the shower on. Maintenance had to come in and try to get it working enough for us to take showers.
Walking distance to the Alamodome and the Riverwalk. And loved the free breakfast!
Stayed in May 2024
Reviewed: 16 May 2024
Phyllis
United StatesExtremely noisy at night. Lots of traffic around the hotel. They allow pets in the building and there was a dog that barked till 1 o’clock in the morning.
The location is amazing. Staff was wonderful.
Stayed in May 2024
Reviewed: 15 May 2024
Olga
United StatesThe last night of our staying was very stressful around 1:30 am one couple were arguing very loud it last about an hour they were super loud
Good breakfast
Stayed in May 2024
Reviewed: 14 May 2024
Larry
United StatesParking was high
Clean and convenient
Stayed in May 2024
Reviewed: 13 May 2024
Kendalia
United StatesThe drain in our room didn't drain properly.
Stayed in May 2024
Reviewed: 12 May 2024
Connie
United StatesThe bathroom in our room didn’t seem clean. The tub was dingy. There were stains in the toilet.
The staff were so friendly. The main lobby and breakfast service was good. Areas were clean.
Stayed in May 2024
Reviewed: 11 May 2024
Thurmond
United StatesParking was $28. Ad said free parking.
Location was very good.
Stayed in May 2024
Reviewed: 4 May 2024
Sarah
United StatesWhen we arrives and received our keys, we went up to our room to find that it had not been cleaned. The bed had been stripped and made up. We had to go back down to get another room which was a little different from what we had booked. It was a little frustrating after sitting in traffic and just wanting to shower and rest.
Breakfast was great. Locations was also great.
Stayed in April 2024
Reviewed: 2 May 2024
Melissa
United StatesThe bathroom was a little dated and had a slight stinch
Breakfast was amazing staff was friendly and accommodating
Stayed in April 2024
Reviewed: 2 May 2024
Cassy
United StatesThe parking situation and when I booked online I had selected “pay at property” and when I got to the hotel the girl said “we don’t accept cash, everything is online”
The walking distance everywhere.
Stayed in April 2024
Reviewed: 2 May 2024
Maria
United Statesparking
Location
Stayed in April 2024
Reviewed: 30 April 2024
Ana
United StatesThe shower head trow water every direction and no liquid body wash. No car to bring the luggage up.
The location.
Stayed in April 2024
Reviewed: 30 April 2024
Eduardo
MexicoFor breakfast there were not enough tables and chairs, we had to hunt for available seating, which was very bothersome. The hallway of my room's floor smelled bad, like someone had peed. The toilet in our Room was very dirty it had tartar and could not be remove by cleaning personnel. Expensive parking
In general, the rooms and hotels were clean. Our room's carpet was well vacuumed, and the room smelled nice, the parking was near although extremely expensive. It has good location near reiver walk and Rivercenter
Stayed in April 2024
Reviewed: 29 April 2024
Maria
United StatesI only thing I didn't like was the noisey parking lot across the street... Sounded like someone was getting raped it was scary.. but other than that everything is good
I liked everything on the breakfast menu it was delicious.
Stayed in April 2024
Reviewed: 27 April 2024
Jaime
United StatesNo it was just great...
Yes it was ok good food clean lot's people Location.
Stayed in March 2024
Houston, USA
Vidago, Portugal
Bær, Iceland
Kusatsu, Japan
Abū Ghaush, Israel
Dunaszekcső, Hungary
Matara, Sri Lanka
Mikulov, Czech Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content