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Reviews of La Quinta Inn & Suites by Wyndham DC Metro Capital Beltway 3 stars

55 Hampton Park Boulevard, Capitol Heights, MD 20743, United States

#3 of 3 hotels in Capitol Heights

Guests' Choice

Review score

Based on 3118 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.2

  • Location

    7.5

  • Facilities

    6.9

  • Staff

    7.9

  • Value for money

    7.3

  • Free WiFi

    7.1

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Showing 76 – 100

  • Reviewed: 5 January 2024

    7.0
    There for Football game
    • Leisure trip
    • Family with young children
    • 1 King Bed w/Microwave & Fridge
    • Stayed 2 nights
    • Submitted via mobile

    The doors were not sealed at all, all the way around the entry door light shinned in my room every nite. Staff was kinda noisy as they were in the hallway. Room not sound proof what so ever.

    Close to FedEx field

    Stayed in January 2024

  • Reviewed: 5 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Roll-in Shower - Mobility Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    TV didn't work The neighborhood was very sketchy The elevator was slow and didn't feel safe at all

    Breakfast was simple but very good. Staff were nice

    Stayed in January 2024

  • Reviewed: 2 January 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Two Queen Beds w/ Microwave & Fridge
    • Stayed 1 night
    • Submitted via mobile

    Only 1 elevator, and only 1 ice machine working, not enough hot breakfast available had to go somewhere for breakfast

    Location

    Stayed in December 2023

  • Reviewed: 1 January 2024

    7.0
    I expected it to be nicer considering what I paid for the room! Staff was nice, location was great! Needed some updating
    • Leisure trip
    • Couple
    • 1 King Bed w/Microwave & Fridge
    • Stayed 1 night
    • Submitted via mobile

    Only one elevator worked and there was a lot of people at the hotel. 🤦🏼‍♀️

    Location

    Stayed in December 2023

  • Reviewed: 31 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • 1 King Bed w/Microwave & Fridge
    • Stayed 1 night
    • Submitted via mobile

    The room smelled bad and had a lot of humidity

    Location

    Stayed in December 2023

  • Reviewed: 30 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two Queen Beds w/ Microwave & Fridge
    • Stayed 1 night
    • Submitted via mobile

    The elevator and hall smell a lot like cigarettes.

    The staff was very friendly and everything was clean.

    Stayed in December 2023

  • Reviewed: 25 December 2023

    7.0
    Okay For The Price
    • Leisure trip
    • Couple
    • Two Queen Beds w/ Microwave & Fridge
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness

    Breakfast

    Stayed in December 2023

  • Reviewed: 24 December 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • One-Bedroom Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The elevators were not working properly.

    Stayed in December 2023

  • Reviewed: 23 December 2023

    7.0
    Great value for money and relatively easy to get into DC on the metro. Good fast food options.
    • Leisure trip
    • Family with young children
    • Two Queen Beds w/ Microwave & Fridge
    • Stayed 4 nights

    Tea, coffee and hot water werent replenished in the evenings so you couldnt get a hot drink. Also no oats at breakfast so your choices were sugary cereal, waffles or scrambled eggs. Service and cleaning were just adequate but in lione with the price.

    Great value for money. Staff were pleasant. If you like waffles the breakfast was good.the beds were comfy and the rooms were clean enough. The rooms were large wo good for our family of 4 in one room.

    Stayed in December 2023

  • Reviewed: 22 December 2023

    6.0
    Will stay again due to price, cleanliness and staff that tries to make the stay better.
    • Business trip
    • Solo traveller
    • Two Queen Beds w/ Microwave & Fridge
    • Stayed 1 night
    • Submitted via mobile

    Unserviceable items

    I can tell they are trying to make the place better little by little. Management needs to do a daily walkthrough of the rooms for serviceability. I have stayed here a number of times and there is always something wrong with the room that just seems to be missed. Like a very loose shower rod, broken chair, front door too loose to be secure or lamp outlets that don’t work. Plus, occasionally, a room that is obviously smoked in. Simple things that shouldn’t be unnoticed. Breakfast is okay but on the lower standard of what a Wyndham should be. They need to make the coffee more consistent and keep both pots full with sugar and creamer always stocked. Don’t be surprised if they are out of one of the above. There is only one working elevator and it’s sketchy so be prepared to wait. Plus, another easy fix are the missing tiles where the elevator door opens. However, the staff is pleasant and the place is generally clean and you won’t worry about your car in the lot at night. Overall, I would give a 6.75 rating. Most of that is for trying and whoever does the suggested walk-through should be a woman to get a better perspective of what a customer will see.

    Stayed in December 2023

  • Reviewed: 21 December 2023

    8.0
    My stay was pleasant.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The only thing I didn’t like about the property was that there was only one elevator working at the time we went. That is all.

    The property was overall what I expected from LaQuinta Inn and Suites. I liked that they had breakfast. We had issues with the shower not having hot water but the young lady changed out our room and made sure we were accommodated

    Stayed in December 2023

  • Reviewed: 15 December 2023

    8.0
    Great Stay
    • Leisure trip
    • Family with young children
    • 1 King Bed w/Microwave & Fridge
    • Stayed 1 night
    • Submitted via mobile

    The hotel needs to repaint and repatch some of the walls in the hotel and rooms. It would make the look and feel more comfortable.

    The rooms were clean and comfortable. Very affordable, and the breakfast was hot, delicious, and had a good variety to choose from.

    Stayed in November 2023

  • Reviewed: 12 December 2023

    7.0
    Smokey the bear.
    • Business trip
    • Solo traveller
    • Two Queen Beds w/ Microwave & Fridge
    • Stayed 3 nights
    • Submitted via mobile

    Was in a room on the third floor that really smelled like smoke.

    They try really hard to make an ok hotel better than it really is.

    Stayed in December 2023

  • Reviewed: 10 December 2023

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Two Queen Beds w/ Microwave & Fridge
    • Stayed 1 night
    • Submitted via mobile

    Smelled like weed in the hallways, elevator's were down.

    Night staff was friendly and helpful, the location was convenient.

    Stayed in December 2023

  • Reviewed: 5 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • 1 King Bed w/Microwave & Fridge
    • Stayed 2 nights
    • Submitted via mobile

    The elevator was not working which was very inconvenient since my boyfriend uses cane and steps are very difficult for him. I feel elevator should have been fixed in a timely manner or have staff to assist handicap customers.

    The room was comfortable but unsure of cleanliness as stains on floor by shower and bags of trash left outside in halls (i have never seen that before) maybe due to broken elevator? Location good and breakfast good

    Stayed in December 2023

  • Reviewed: 28 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Two Queen Beds w/ Microwave & Fridge
    • Stayed 1 night
    • Submitted via mobile

    The beds aren’t really very comfortable And the floor wasn’t clean !

    Liked the location The room space and facilities Breakfast was good 👍🏻

    Stayed in November 2023

  • Reviewed: 27 November 2023

    6.0
    Convenient to FedEx Field. Okay stay for one night.
    • Leisure trip
    • Family with young children
    • Two Queen Beds w/ Microwave & Fridge
    • Stayed 2 nights

    The smell of cannabis in and around the hotel.

    I know cannabas is legal; but saw several smoking it right outside hotel when guests are asked to sign off on "no smoking" at check in - guessing that was just inside? Not a fan of the smell but not my business what someone else does if it's legal. Elevator floor missing tile. Breakfast good. Friendly staff.

    Stayed in November 2023

  • Reviewed: 27 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • 1 King Bed w/Microwave & Fridge
    • Stayed 2 nights
    • Submitted via mobile

    Staff wasn't friendly and charged me multiple times for the deposit. The elevator is in need of dire maintenance.

    Rooms were spacious and comfortable!

    Stayed in November 2023

  • Reviewed: 26 November 2023

    6.0
    Relatively, reasonable for limited budget
    • Leisure trip
    • Family with young children
    • Two Queen Beds w/ Microwave & Fridge
    • Stayed 5 nights
    • Submitted via mobile

    The facility is old and some rooms are missing some furniture. One elevator was out of order.

    The facility is old and deteriorated, needs real renovation. Good location and plenty of parking spots. Overall, it was below average experience. The staff were friendly and cooperative

    Stayed in November 2023

  • Reviewed: 26 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two Queen Beds w/ Microwave & Fridge
    • Stayed 1 night
    • Submitted via mobile

    Hotel under repair. Only one elevator worked.. Room refrigerator leaked water and didn't work.

    Location was good. Breakfast was good.

    Stayed in October 2023

  • Reviewed: 25 November 2023

    7.0
    It was a good location and price
    • Leisure trip
    • Couple
    • 1 King Bed w/Microwave & Fridge
    • Stayed 1 night
    • Submitted via mobile

    The elevator

    I love having waffles but where's the gravy with meat and apple juice.....

    Stayed in October 2023

  • Reviewed: 19 November 2023

    7.0
    Positive
    • Leisure trip
    • Couple
    • 1 King Bed w/Microwave & Fridge
    • Stayed 2 nights
    • Submitted via mobile

    One of the elevator was out of service, another one was not responding on thr 4th floor

    Breakfast was good, staff were friendly.

    Stayed in November 2023

  • Reviewed: 18 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Two Queen Beds w/ Microwave & Fridge
    • Stayed 3 nights
    • Submitted via mobile

    Noisy during the night and early mornings

    Big room

    Stayed in September 2023

  • Reviewed: 18 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Two Queen Beds w/ Microwave & Fridge
    • Stayed 2 nights
    • Submitted via mobile

    Very noise during the night and early mornings

    Big room

    Stayed in September 2023

  • Reviewed: 15 November 2023

    8.0
    It was good, i did enjoy myself only minor inconveniences, overall i am satisfied.
    • Leisure trip
    • Couple
    • 1 King Bed w/Microwave & Fridge
    • Stayed 1 night
    • Submitted via mobile

    The elevators were very slow, because there was only one stopping on 6 different floors sometimes it took 10 minutes just to come. The room could have been a tad bit cleaner were some bugs and old rice left in chairs and on tables.

    The staff was super friendly, helpful, and informative. Over all was relaxing and did enjoy my stay.

    Stayed in November 2023

Showing 76 – 100

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