136 Regency Park, O'Fallon, IL 62269, United States
#11 of 13 hotels in O'Fallon
Guests' ChoiceBased on 141 hotel reviews
5.6Cleanliness
6.5
Comfort
6.4
Location
7.6
Facilities
6.1
Staff
6.7
Value for money
6.4
Free WiFi
9.4
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End of dialog contentReviewed: 8 April 2024
Christiana
United StatesBurnt plug in , dirty floors, dirty carpets, breakfast wasn’t kept up or cleaned.
Lots of parking. Hot water. Comfy bed.
Stayed in April 2024
Reviewed: 7 April 2024
Shirley
United StatesMy room didn't have a bath tub. The pool looked dirty.
The bed was comfortable. Staff was friendly and professional.
Stayed in March 2024
Reviewed: 25 March 2024
Andrea
United StatesIt was not as clean and up to date as I had hoped, but it was a very busy weekend for them. Nearly all rooms were taken. I have grace for that. They had a lot of children staying there as guests, and everyone knows children keep things messy.
The staff and person who greeted me was awesome. They were not finished cleaning my room yet, which was fine. I just wanted to check in anyway, which he let me do and gave me the key, and we returned after our soccer games. Same gentleman was there he recognized us, greeted me, and told us to enjoy our stay everything's was in place. Very cuteous.
Stayed in March 2024
Reviewed: 2 March 2024
Benedict
United StatesEverything
Stayed in February 2024
Reviewed: 19 February 2024
Sara
United StatesDidn’t have cream cheese for bagels
Alright breakfast
Stayed in February 2024
Reviewed: 15 February 2024
Luberda
United StatesStinks,
Close to hospital
Stayed in February 2024
Reviewed: 9 February 2024
Ann
United StatesThe stay was quite. There was a roach in room. Was unaware of deposit needed until checked in. Was told when checked in about deposit and would be released once checked out. When checked I was then told deposit released back on my card 1-2 business days. I am on business day 5 and still no deposit fund released back to me. Oh, and when called on phone was then told maybe 10 days for deposit released back. The free breakfast don't bother. However, the location is quite area off highway in cut & near shopping/food locations.
Stayed in February 2024
Reviewed: 2 February 2024
Richard
United StatesWe had booked a room with a walk in shower, but the elevator was broken and the wife can't make the stairs. WE have been at other la quintas which have much better breakfasts. I hope this is not the new norm.
The cleanliness of the room, easy access to the freeway
Stayed in January 2024
Reviewed: 23 December 2023
Gregory
United StatesThey only take cash for water, sodas and snacks.
Location
Stayed in December 2023
Reviewed: 14 November 2023
Julie
United StatesThe eggs for breakfast were a day old. Staff members used a potato masher to mix up the eggs. We skipped breakfast.
The location was easy to get to. Plenty of places to eat.
Stayed in November 2023
Reviewed: 29 August 2023
Laurie
United StatesNo food
No breakfast items left
Stayed in August 2023
Reviewed: 25 August 2023
Rich
United StatesIt needs many things repaired. It has holes in elevator floor. AC in gym is broken, remote for TV was broken. Water station was broken, two treadmills had broken parts- tripping hazard. Hole in my bath towel. Needs more usb outlets for phone, etc. paint all over is chipped. I should get a free night at another Wyndom property.
Price
Stayed in August 2023
Reviewed: 3 August 2023
Teri
United Statespool out of order renovation sub par
clean ,staff. .
Stayed in August 2023
Reviewed: 4 July 2023
Sheila
United StatesPool was very cloudy. No clean towels were available. Our room door lock was broken, and was not offered a different room. Staff gave me someone else's receipt. Staff was cleaning a room above our room at 11pm, extremely noisy. Did not rest well. Will not stay again at this location.
Location
Stayed in July 2023
Reviewed: 2 July 2023
Denise
United StatesRoom was very dirty and dusty. 4 people were listed in staying and only 2 towels were in the room, had to request more and was only allowed 2 more. Noticed black mold/mildew on the bathroom floor behind the toilet. Parking lot in the back of hotel had trash strewn all over and some out front. Noticed many weeds as well
Travel location was convenient to highway. On the first floor. Bed was relatively comfortable.
Stayed in June 2023
Reviewed: 30 June 2023
Coomer
United StatesThey take forever to return your deposit if you use a debit card.
Stayed in June 2023
Reviewed: 18 June 2023
Jamarii
United Statesthere was a 100$ deposit that was not told to me until arrival . this should put in the description so ppl are aware! WiFi was spotty
friendly staff great environment
Stayed in June 2023
Reviewed: 13 May 2024
Megan
United StatesSo clean, convenient location, friendly staff, great breakfast!
Stayed in April 2024
Reviewed: 6 May 2024
Whitney
United StatesIt was outdated the ceiling in the bathroom was falling down a storm came through and it started raining in our room the tv remote was smashed and every-time we asked for more towels they didnt have any.
I liked the location it felt safe and close to a lot of stuff
Stayed in May 2024
Reviewed: 29 April 2024
Severs
United StatesThere was no strainer in the bathroom sink. I had to be careful not to let smaller items fall into the sink.
Waffles for breakfast. The scrambled eggs were watery so it was good to have an alternative. There was no bacon, only sausage.
Stayed in April 2024
Reviewed: 26 April 2024
Alexandria
United StatesVery clean !!
Stayed in April 2024
Reviewed: 22 April 2024
Olivia
United StatesStaff was rude. Was charged a deposit without warning. Shower had mold. Wall had a spot that had been plastered poorly. Staff didn't want to give us a blanket for our son. Pool had no towels. Other than waffles, the breakfast was disgusting
The room layout was ok
Stayed in April 2024
Reviewed: 13 April 2024
Garcia
United StatesGreat service and the place was clean and quiet
Stayed in April 2024
Reviewed: 12 April 2024
Laura
United StatesExcellent staff
Stayed in April 2024
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