136 Regency Park, O'Fallon, IL 62269, United States of America
#12 of 13 hotels in O'Fallon
Guests' ChoiceBased on 138 hotel reviews
5.6Cleanliness
6.4
Comfort
6.4
Location
7.5
Facilities
6.1
Staff
6.7
Value for money
6.4
Free WiFi
9.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 8, 2024
Christiana
United States of AmericaBurnt plug in , dirty floors, dirty carpets, breakfast wasn’t kept up or cleaned.
Lots of parking. Hot water. Comfy bed.
Stayed in April 2024
Reviewed: April 7, 2024
Shirley
United States of AmericaMy room didn't have a bath tub. The pool looked dirty.
The bed was comfortable. Staff was friendly and professional.
Stayed in March 2024
Reviewed: March 25, 2024
Andrea
United States of AmericaIt was not as clean and up to date as I had hoped, but it was a very busy weekend for them. Nearly all rooms were taken. I have grace for that. They had a lot of children staying there as guests, and everyone knows children keep things messy.
The staff and person who greeted me was awesome. They were not finished cleaning my room yet, which was fine. I just wanted to check in anyway, which he let me do and gave me the key, and we returned after our soccer games. Same gentleman was there he recognized us, greeted me, and told us to enjoy our stay everything's was in place. Very cuteous.
Stayed in March 2024
Reviewed: March 2, 2024
Benedict
United States of AmericaEverything
Stayed in February 2024
Reviewed: February 19, 2024
Sara
United States of AmericaDidn’t have cream cheese for bagels
Alright breakfast
Stayed in February 2024
Reviewed: February 15, 2024
Luberda
United States of AmericaStinks,
Close to hospital
Stayed in February 2024
Reviewed: February 9, 2024
Ann
United States of AmericaThe stay was quite. There was a roach in room. Was unaware of deposit needed until checked in. Was told when checked in about deposit and would be released once checked out. When checked I was then told deposit released back on my card 1-2 business days. I am on business day 5 and still no deposit fund released back to me. Oh, and when called on phone was then told maybe 10 days for deposit released back. The free breakfast don't bother. However, the location is quite area off highway in cut & near shopping/food locations.
Stayed in February 2024
Reviewed: February 2, 2024
Richard
United States of AmericaWe had booked a room with a walk in shower, but the elevator was broken and the wife can't make the stairs. WE have been at other la quintas which have much better breakfasts. I hope this is not the new norm.
The cleanliness of the room, easy access to the freeway
Stayed in January 2024
Reviewed: December 23, 2023
Gregory
United States of AmericaThey only take cash for water, sodas and snacks.
Location
Stayed in December 2023
Reviewed: November 14, 2023
Julie
United States of AmericaThe eggs for breakfast were a day old. Staff members used a potato masher to mix up the eggs. We skipped breakfast.
The location was easy to get to. Plenty of places to eat.
Stayed in November 2023
Reviewed: August 29, 2023
Laurie
United States of AmericaNo food
No breakfast items left
Stayed in August 2023
Reviewed: August 25, 2023
Rich
United States of AmericaIt needs many things repaired. It has holes in elevator floor. AC in gym is broken, remote for TV was broken. Water station was broken, two treadmills had broken parts- tripping hazard. Hole in my bath towel. Needs more usb outlets for phone, etc. paint all over is chipped. I should get a free night at another Wyndom property.
Price
Stayed in August 2023
Reviewed: August 3, 2023
Teri
United States of Americapool out of order renovation sub par
clean ,staff. .
Stayed in August 2023
Reviewed: July 4, 2023
Sheila
United States of AmericaPool was very cloudy. No clean towels were available. Our room door lock was broken, and was not offered a different room. Staff gave me someone else's receipt. Staff was cleaning a room above our room at 11pm, extremely noisy. Did not rest well. Will not stay again at this location.
Location
Stayed in July 2023
Reviewed: July 2, 2023
Denise
United States of AmericaRoom was very dirty and dusty. 4 people were listed in staying and only 2 towels were in the room, had to request more and was only allowed 2 more. Noticed black mold/mildew on the bathroom floor behind the toilet. Parking lot in the back of hotel had trash strewn all over and some out front. Noticed many weeds as well
Travel location was convenient to highway. On the first floor. Bed was relatively comfortable.
Stayed in June 2023
Reviewed: June 30, 2023
Coomer
United States of AmericaThey take forever to return your deposit if you use a debit card.
Stayed in June 2023
Reviewed: June 18, 2023
Jamarii
United States of Americathere was a 100$ deposit that was not told to me until arrival . this should put in the description so ppl are aware! WiFi was spotty
friendly staff great environment
Stayed in June 2023
Reviewed: April 29, 2024
Severs
United States of AmericaThere was no strainer in the bathroom sink. I had to be careful not to let smaller items fall into the sink.
Waffles for breakfast. The scrambled eggs were watery so it was good to have an alternative. There was no bacon, only sausage.
Stayed in April 2024
Reviewed: April 26, 2024
Alexandria
United States of AmericaVery clean !!
Stayed in April 2024
Reviewed: April 22, 2024
Olivia
United States of AmericaStaff was rude. Was charged a deposit without warning. Shower had mold. Wall had a spot that had been plastered poorly. Staff didn't want to give us a blanket for our son. Pool had no towels. Other than waffles, the breakfast was disgusting
The room layout was ok
Stayed in April 2024
Reviewed: April 13, 2024
Garcia
United States of AmericaGreat service and the place was clean and quiet
Stayed in April 2024
Reviewed: April 12, 2024
Laura
United States of AmericaExcellent staff
Stayed in April 2024
Reviewed: April 9, 2024
Erin
NetherlandsThe bathroom was blowing a steady stream of cigarette smoke! Terrible! The pool looked nasty, no one was swimming even with the hotel being sold out for the eclipse.
Good location to places to eat. Served our purpose nearby the activity we had planned.
Stayed in April 2024
Reviewed: April 3, 2024
Kara
United States of AmericaNot enough breakfast for all guest at the hotel
Very clean
Stayed in March 2024
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