The breakfast was terrible. The staff for the morning breakfast was terrible. One morning they showed up 15 minutes late. They gave us free breakfast but I already paid for it!

Free parking.

Stayed in May 2024

The bar did not open

The rooms are well appointed and quiet

Stayed in April 2024

We had a few issues with the front desk. Gave us keys to an occupied room first and then told us wrong pricing of the the shuttle to downtown. The breakfast was a choice of 4 hot items, no menus available. No cereal or yogurts. Coffee was in take away cups. Not a good breakfast.

It was just a short walk over the bridge to Saint George Street. The hotel was bright, modern and clean. The bedrooms were large and every convenience with fridge and coffeemaker. The beds were comfortable.Shuttle available to go downtown. Parking was easy.

Stayed in April 2024

The bathroom is oversized but the shower is incredibly small and hard to use.

Beautiful hotel, great location, comfy bed

Stayed in April 2024

I like a cappuccino from room service in the morning, however there was no room service, the front desk offered to make one, but said they didn’t really know how. There is a nice picture of one on the website.

Cute place

Stayed in March 2024

The room was next to the laundry and work began early and the machines were loud through the wall.

The bed was very comfortable.

Stayed in March 2024

The tv was weird, between not having a remote and suppose to use your phone instead, but then also when trying to turn the tv off it just kept turning back on? Ended up unplugging it. Also the shower situation was interesting, there’s like a glass swinging door as the curtain. Really nothing serious to complain about!

The location was quite close, probably about a ten minute walk to cross the bridge and get to where the historic district is. There are also some cute spots nearby like a craft beer and grilled cheese arcade. The hotel overall was clean and staff was friendly.

Stayed in January 2024

Unfortunately, we were not advised the restaurant was undergoing renovations, so we could not have our company Christmas dinner, as we planned. It was closed the night we arrived, which was also the only night we stayed in town.

The location is a 10-minute walk over the Bridge of Lions into downtown St. Augustine. The property is clean and comfortable. There really is no "lobby". The registration, bar, and restaurant are all on the same floor (1st floor) above the garage parking.

Stayed in December 2023

Elevator was out for 2 days

Stayed in November 2023

Neighborhood was run down and with the exception of one or two places for the most part the stores/restaurants were shabby at best. I was not comfortable walking in the area, especially in the evening -so we didn't

There was an excellent taco place across the street

Stayed in October 2023

Although recently renovated, the property does look “tired”. Some face lift is required - sun chairs by the pool, bathrooms inside the rooms

Ten property is nice and clean. Staff is friendly. Location is good - right across the bridge from downtown.

Stayed in August 2023

I thought pool was smaller than pics. It is a square not a rectangular shape

Comfortable beds, great location, walk over bridge to downtown

Stayed in July 2023

Weird shower half door that does not contain the water well when showering. Remote control was not working. Buttons had to be pushed several times to respond if it did at all.

Very comfortable beds and bedding. Clean, quiet Parking on site, pet friendly

Stayed in July 2023

The bathroom faucet was leaking and broken.

great location

Stayed in June 2023

convience

Stayed in May 2023

Excellent yogurt parfait and Darlene’s special coffee. She has a secret double espresso recipe and should add it to the menu.

Stayed in June 2023

N/A

Close to tourist attractions.

Stayed in April 2023

The parking area is smaller but was manageable. The pool is small. The restaurant could have used a bit more help.

The staff was wonderful. Everyone was friendly and seemed to really care about guests and their job. The hotel was very clean. The beds were comfortable and the room was nice!

Stayed in April 2023

Misunderstood. Thought it was free breakfast.

It was quiet and comfortable

Stayed in January 2023

The walls are pretty thin and we could hear other guests. It was more of a walk over the bridge into the center than expected but it was ok except for when it rained. It looks like they had a shuttle bus for those not wanting to walk or drive... we didn't inquire.

Nice, clean hotel with free parking just outside of the main tourist hub. The staff was nice and let us check in a little early. The bed was comfy.

Stayed in March 2023

clean and modern rooms, very friendly staff. Short walking distance to city center

Stayed in March 2023

Need to hire more staff.

The hotel was under staffed and yet this one woman worked long hours and was very pleasant and responsive. She deserves a raise - she was the front desk staff, hostess, waitress, cleared tables etc.

Stayed in March 2023

some scuffs in the room but overall great!

about a mile walk to main historic area. nespresso and bottled water in glass bottles in the room, large size amenities to promote less waste.

Stayed in February 2023

Not much

Location

Stayed in January 2023