5423 North Port Washington Road, Glendale, WI 53217, United States
#4 of 5 hotels in Glendale
Guests' ChoiceBased on 521 hotel reviews
4.8Cleanliness
5.4
Comfort
5.6
Location
7.0
Facilities
5.1
Staff
6.8
Value for money
5.4
Free WiFi
6.5
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End of dialog contentReviewed: 3 May 2024
Chiquita
United StatesVery nasty.The room had roaches
Staff was very friendly and helpful
Stayed in May 2024
Reviewed: 21 April 2024
Jacqueline
United StatesGarbage cans out front were over flowing when we arrived and by checkout garbage was all over out front. We had to wait 45 minutes for our room when check in was 3:00 and we arrived at 5:00 PM. Room was to sleep 5 people. There were 2 full beds in the room. No sleeper couch. Had to get extra blankets and pillows so they could sleep on the floor! No extra rolls of toilet paper in bathroom. We ran out getting ready for our event and had to ask for more when we had to wait for our room to be cleaned but not stocked??? Overall it was a bad experience.
Stayed in April 2024
Reviewed: 15 April 2024
Vanessa
United StatesCheck in was supposed to be at 3 pm but we couldn’t check in until almost 6 pm. One waste basket in whole room. Only one roll of toilet paper in room for 5 people. Couch and pull out couch mattress had multiple stains. There was no notice of pool being closed for maintenance before our stay.
Friendly staff
Stayed in April 2024
Reviewed: 6 April 2024
Jones
United StatesThe tv’s didn’t work. They didnt have my room. Gave me queen instead of king. Vending machines was broken
They had a bed
Stayed in March 2024
Reviewed: 25 March 2024
Lameka
United StatesThey room weren't clean properly no toiletries no nothing the bathroom sick didn't work
I didn't eat the breakfast because their was variety 0f foods they don't meat just eggs , waffles, oatmeal, and cold cereal
Stayed in March 2024
Reviewed: 29 December 2023
Deborah
United StatesHad to switch room. First room heating unit was uncovered and inoperable, filthy with dust. Second room was ok. TV in bedroom not connected with USB connector. Sitting area TV ok.
Location to family
Stayed in December 2023
Reviewed: 20 September 2023
Caver
United StatesThe lighting, dirty
The beds
Stayed in August 2023
Reviewed: 7 September 2023
Michael
United StatesThe hotel is old and furniture was damaged, wifi sucked
The staff was awesome
Stayed in September 2023
Reviewed: 28 August 2023
Melanie
United StatesLots of stains on the carpet and couch. No bedding for the foldout couch. No bath towels in the room. The entrance and lobby smelled like smoke. Broken leg on coffee table
The staff was friendly
Stayed in August 2023
Reviewed: 23 August 2023
Angela
United StatesThe breakfast used to be AMAZING, there are now only a few options and most cold items were warm and room temp items stale. The couch in the sitting area was dirty and broken.
Location, staff, the beds are comfortable. It was a favorite of mine for a long time.
Stayed in August 2023
Reviewed: 21 August 2023
Theresa
United StatesThe room was not clean, the toilet did not work well
That the room was spacious
Stayed in August 2023
Reviewed: 24 July 2023
Keda
United StatesOver priced considering no pool Breakfast was subpar.
Staff was awesome!
Stayed in June 2023
Reviewed: 18 July 2023
John
United StatesPool was closed! & it smelled like weed.
Location, Walgreens across the street.
Stayed in July 2023
Reviewed: 6 July 2023
Tiesha
United StatesThe pool was closed, the carpet was nasty smelled like old urine, weed smell from next door. Hole in tube and wall.
The location having the convenience of the stores near by.
Stayed in July 2023
Reviewed: 26 June 2023
Nancy
United StatesThe 4th floor hall by our room had a permanent bad smell, like a skunk or continuous pot smell. No vending on our floor. Wi-Fi was down. No supplies in the room for our third person. No sheets or blanket for the pull out couch. No pillows available for the couch at all. The mattress on the pull out was one inch thick and very uncomfortable. We called for linens and had to go down and get them ourselves. The breakfast wasn’t good or plentiful even though we arrived 75 minutes before it closed.
Location
Stayed in June 2023
Reviewed: 12 June 2023
Jennifer
United StatesPool and hot tub were slime green! There wasn't any notification of the pool closure on the website. The smoke detector was hanging off the wall in our room. Even the closet door was bent and couldn't be used. The sofa had sticky stains on the arm rests. The toilet seat was even loose and almost falling off the toilet! My boyfriend tightened it, but you shouldn't have to do maintenance on your room on vacation!
The staff were friendly and the breakfast was good.
Stayed in June 2023
Reviewed: 5 June 2023
Randy
United StatesThe rooms were dirty, the road construction made it very hard to get in and out of this hotel, we went down for breakfast at 7:30 and breakfast was pretty much gone, except for fruit and muffins, the whole time we were there the inside of the motel smells like marijuana, even though smoking, was not allowed not a place to bring kids, would not recommend, swimming pool is closed and if you ordered a hot tub room, the hot tub is in the bathroom
The lady at the front desk was very nice and helpful,
Stayed in June 2023
Reviewed: 22 May 2023
Rose
United StatesRoom was extremely dirty!! Carpenter old dirty and dingy!! Horrible, like never clean dust all over appliance, tables, every where. Pillow, bed and sheets old and unclean. Bathtub was fifty. Towel had black tar on them. No face towels given bathroom floor ,toilet and tub was extra dirty pilloews and bed sheets where not⁰ clean as well!! Homeless people hanging around the front NEEDS RENOVATION
The location!!
Stayed in May 2023
Reviewed: 16 May 2023
Angela
United Statesseemed dirty, had complaints but a manager never called me back
staff was nice
Stayed in May 2023
Reviewed: 12 April 2023
Thequeen
United StatesFurniture and carpets are stained and ruined it’s really gross
Nothing
Stayed in April 2023
Reviewed: 21 March 2023
Cornelius
United Statesthe rooms are old looking, the tv in the living room area didn’t work. the microwave was old the heating system was old took forever to get warm and the pool was down
that it had a great rate and the beds were a little comfortable
Stayed in March 2023
Reviewed: 13 March 2023
D
United StatesI did not feel safe do to the environment inside the hotel. seemed like a lot of people were actually living out of the hotel.
I was not impress with the property at all. TV did not work in my room.
Stayed in March 2023
Reviewed: 18 February 2023
Tyler
United Stateswhen we arrived the lady at the front desk was very friendly and helpful. we arrived and had to leave for flat out Friday. when we returned and got into our room we were immediately unimpressed. a window was left open with a cold room, towel in the shower on the floor, spa tub had drain closed with water in it when we haven’t even used it, and used shampoo’s and conditioner. we went to the front desk and she supplied us with what we asked for. the room also had cracked walls, and carpet was wrinkly in room 310. the rooms also didn’t look like they do on booking.
location
Stayed in February 2023
Reviewed: 11 December 2022
B
United Statesi payed for a hot tub and it didn’t function properly so I didn’t get to use it and I was reimbursed or anything
the staff and location
Stayed in November 2022
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