Reviews of La Quinta by Wyndham New York City Central Park 3 stars
31 West 71st Street, Upper West Side, New York, NY 10023, United States
#397 of 418 hotels in New York
Guests' ChoiceReview score
Based on 2534 hotel reviews
6.6Score breakdown
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Cleanliness
6.9
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Comfort
6.9
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Location
9.0
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Facilities
6.4
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Staff
7.9
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Value for money
6.7
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Free WiFi
7.2
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Reviewed: 4 June 2024
Amanda
United States3 reviews11 helpful votes8.0Very good- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Double charged for security deposit
Great location
Stayed in June 2024
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Reviewed: 2 June 2024
Anita
United States10 reviews1 helpful vote8.0“Very comfortable and great staff and location”- • Leisure trip
- • Couple
- • Executive King Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Bathroom window didn’t close and only 1 elevator with long wait times towels were holy
Location and staff are great
Stayed in June 2024
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Reviewed: 31 May 2024
Martin
United States9 reviews3 helpful votes6.0“Great when you're on a budget”- • Business trip
- • Solo traveller
- • Double Room - Mobility/Hearing Accessible - Non-Smoking
- • Stayed 1 night
The most important thing? The bed, and it met my expectations. But overall, the hotel could use new carpeting in the common areas. That would go a long way. The windows in my room wouldn't stay open, and the A/C unit was LOUD every time it started up. But for the price in an UWS hotel, I can't be disappointed. The staff was VERY friendly and welcoming.
Stayed in May 2024
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Reviewed: 28 May 2024
Mary
United States26 reviews2 helpful votes8.0“Fun trip, very friendly staff!”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
Small rooms
The breakfast and location were the best. Bed was comfy!
Stayed in May 2024
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Reviewed: 22 May 2024
Seema
United Kingdom11 reviews1 helpful vote6.0“Okay stay in a great location”- • Leisure trip
- • Group
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Tiny room, WiFi didn’t work, shower didn’t drain well
Location central and near subway and Central Park
Stayed in May 2024
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Reviewed: 18 May 2024
Christopher
United States7 reviews7.0“Single person with a happy stay and would stay here again.”- • Leisure trip
- • Solo traveller
- • Executive King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
The bathroom and especailly the sink, was definitely on the small side. Made me think of my time in Europe. However, the location, bed comfort and windows were good. Desk was dated and scratched, but everything was very clean in the entire room.
I enjoyed staying at the LaQuinta on 71St. I'd certainly stay here for the price, particularly when searching other properties prices. I stayed in a king bed room, with 269 sq. ft. I would suggest that size for anyone staying here who likes space, like me. One shout out would be to the entire front desk staff, who all were very friendly, efficient and helpful.
Stayed in May 2024
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Reviewed: 15 May 2024
Ahmed
Egypt36 reviews8 helpful votes6.0Pleasant- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Extra Bed
- • Stayed 2 nights
- • Submitted via mobile
The room and bathroom are very small
Good location
Stayed in May 2024
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Reviewed: 14 May 2024
Jo
United Kingdom10 reviews2 helpful votes6.0“Great location but very shabby”- • Leisure trip
- • Family with young children
- • Double Room - Mobility/Hearing Accessible - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Very shabby. Needs a real overhaul. Lots of fittings worn and loose. Only one lift. No service lift for the staff. Breakfast room tiny, frequently overflowing. Breakfast basic but adequate
Great location. Staff very pleasant and helpful
Stayed in May 2024
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Reviewed: 12 May 2024
Yvonne
Ireland16 reviews6.0Pleasant- • Leisure trip
- • Solo traveller
- • Double Room - Mobility/Hearing Accessible - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
The breakfast room in very small and it was hard to get a place to sit. The food was fine though.
The staff are lovely and the location is excellent
Stayed in May 2024
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Reviewed: 11 May 2024
Andrew
United Kingdom30 reviews6.0“Convenient location but grubby!”- • Leisure trip
- • Couple
- • Executive King Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Very tired hotel. Decor was grubby, room door didn’t fit as it had obviously been forced open at some time. Small en-suite and tiny WC!
Good breakfast, great variety
Stayed in May 2024
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Reviewed: 10 May 2024
Samantha
Ecuador5 reviews8.0“I will stay here my next trip to NYC, definitely 🫶🏽”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 6 nights
- • Submitted via mobile
The room was too small, but cute
Amazing location❤️
Stayed in May 2024
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Reviewed: 9 May 2024
Marina
Argentina10 reviews2 helpful votes7.0“Very well”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 4 nights
- • Submitted via mobile
The rooms were so tiny, and there is not any window that you can open. There was only one elevator and you had to wait pretty much time to take it. Breakfast was until 10 am, but at 9.30 staff was not allowed to put new food, and there was no food. There were a lot of guests in the hotel, so food was not enough for everyone if you went at 9.30.
It was very well located, the staff was super kind, you can leave your luggage there until you have to go to the airport. It was very clean.
Stayed in April 2024
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Reviewed: 7 May 2024
Martin
Peru1 review7.0“The location was fabulous which made up for a few small shortcomings.”- • Leisure trip
- • Couple
- • Executive King Room - Non-Smoking
- • Stayed 4 nights
Breakfast room was chaotic. No shampoo in room despite a request.
Very comfortable bed. Friendly staff.
Stayed in May 2024
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Reviewed: 3 May 2024
Maelle
United Kingdom8 reviews3 helpful votes7.0“Comfortable stay in a larger room”- • Leisure trip
- • Couple
- • Executive King Room - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
It was disappointing to come back to our room on our last evening and find all the lights had been switched on, the mattress had been pulled on one side, visibly to unplug the table lamp and plug it in again on the desk a few steps away. The alarm clock had also been plugged in behind the bed. When we phoned reception, they couldn't explain it. Even though our belongings had not been touched (nothing was missing), we felt violated and confused as the reason why? Totally unexplained.
We had one of the larger room which we paid extra for and it was worth it for a 5 nights stay. The bed was large and very comfortable. The air con was efficient and easy to use. It was really well located, off central park, next to two subway station (of which one was express), close by to restaurants and bars but in a quieter residential area. Shower was good.
Stayed in April 2024
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Reviewed: 2 May 2024
Madelyn
United States1 review6.0Pleasant- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Didn’t like the 3 day cleaning policy
Convenient location
Stayed in April 2024
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Reviewed: 30 April 2024
Steve
United Kingdom17 reviews8.0“Clean hotel in an excellent location. Very nice king size bedroom. Decent value for money in NYC.”- • Leisure trip
- • Couple
- • Executive King Room - Non-Smoking
- • Stayed 3 nights
Breakfast room a little tight for space, although the food was very good. Only one elevator so sometimes a wait to get to the 10th floor.
Location right by Central Park ( Strawberry Fields) and Dakota Building. Near to bus and subway stops.
Stayed in March 2024
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Reviewed: 29 April 2024
Terence
United Kingdom1 review8.0“We would definitely go back to the hotel.”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
Some of the decor needed attention
Great location and the staff are very welcoming. The breakfast menu was great and set us up for the day.
Stayed in April 2024
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Reviewed: 22 April 2024
Miron
United States1 review7.0Good- • Leisure trip
- • Couple
- • Executive King Room - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
Long time awaiting for elevator
Breakfast included
Stayed in April 2024
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Reviewed: 22 April 2024
Graceanne
United States12 reviews4 helpful votes8.0“All in all it was fine”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
The rooms are tiny and dreary
Location
Stayed in April 2024
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Reviewed: 16 April 2024
Nuria
France4 reviews7.0“NYC Central park”- • Leisure trip
- • People with friends
- • Double Room
- • Stayed 4 nights
- • Submitted via mobile
They did not have gluten free options for breakfast The temperature in the room was too high but they had AC Minimum ventilation Black mold below the AC over the drywall The shower faucet was broken when we arrived but they changed it pretty quickly
The staff has been extremely friendly and always trying to help. At breakfast you could make your own toast and waffles. They provided shampoo, conditioner, body lotion and gel They had a hairdryer Location was very nice TV on the room and a closet to hang our coats
Stayed in April 2024
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Reviewed: 10 April 2024
Stephen
United States11 reviews3 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Executive King Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Breakfast space was extremely crowded and uncomfortable every morning.
Good value for loacation. No frills.
Stayed in April 2024
-
Reviewed: 10 April 2024
Susan
United States1 review8.0“Staff friendly and helpful. Loved the proximity to Central Park and Lincoln center.”- • Leisure trip
- • Couple
- • Executive King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Location
Stayed in April 2024
-
Reviewed: 9 April 2024
Joseph
United States13 reviews7.0“Breakfast was good. Bathroom was tiny. Bed was very comfortable.”- • Leisure trip
- • Couple
- • Executive King Room - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
One SLOW elevator
Near our daily adventures
Stayed in April 2024
-
Reviewed: 7 April 2024
Jen
United States1 review7.0“Quiet, quant neighborhood convenient to subways and Central Park. The facility is nice.”- • Leisure trip
- • Family with young children
- • Executive King Room - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Lots of maintenance was needed to the facility. Our toilet paper holder was hanging off the wall, the bathroom ceiling was bubbled due to moisture, and the carpet could’ve used a good cleaning. The breakfast room and main restroom behind the lobby were uncomfortably warm. The website talks about holding luggage, there’s no room for the luggage, they just pile up the luggage in the lobby.
Location near the subway stations was great and a beautiful, quiet neighborhood.
Stayed in April 2024
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