1440 Bench Road, Pocatello, ID 83201, United States
#7 of 19 hotels in Pocatello
Guests' ChoiceBased on 1091 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.5
Staff
8.8
Value for money
8.3
Free WiFi
8.0
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End of dialog contentReviewed: 29 April 2024
Jennifer
United StatesThe bed was hard, the pillows made my allergies flare and kids kept running down the hall knocking on doors.
It was clean and the tub was nice
Stayed in April 2024
Reviewed: 15 April 2024
Loya
United StatesNothing bad to say
The rooms are very clean, easy access to all types of business, bed was very comfortable. And staff was very pleasant
Stayed in April 2024
Reviewed: 11 April 2024
Lenard
CanadaNothing
Breakfast was great.
Stayed in April 2024
Reviewed: 8 April 2024
Robert
CanadaOur room was not up to par. We had no shampoo, which we only noticed getting up early to get out the door. The phone in the room did not work. The TV in the room was completely disconnected and not working though I was able to connect it all and figure it out. Lastly the mini fridge was not cold.
I have stayed at this hotel before and always had great service from the staff. The location is great, close to the Interstate. I was given a discount of 25 dollars upon checkout due to the many issues in our room. This was appreciated.
Stayed in April 2024
Reviewed: 4 April 2024
Anditer
United StatesThe only issue is it's basically in a cluster of hotels and restaurant, but a little ways from the main part of town. If you don't mind a bit of a drive or are just looking for a pleasant stop for the night, you'll be satisfied!
Fantastic facilities and high quality breakfast. A few restaurants in walking distance--we ended up doing Applebee's, which is practically in the parking lot, two nights in a row because it was such a good deal.
Stayed in March 2024
Reviewed: 4 April 2024
Janice
CanadaSince the hotel is pet friendly it would have been helpful to have a pet area on the grounds.
I really liked the easy check in process.
Stayed in April 2024
Reviewed: 31 March 2024
Kelly
United StatesIt was nice and clean
Stayed in March 2024
Reviewed: 11 March 2024
Jonathan
United StatesThe hallway on the first, second, and third floors smelled like cigarette and marijuana smoke. I would rather smell a lot of farts than smell second hand smoke. Maybe the hotel industry can have a hotel chain called Smokers Hotel and let those people be together while those of us who like clean air can be together. Pocatello, Idaho is not some legendary vacation spot for the first weekend in March. I was surprised the rate was 20 to 30% more than expected compared to other places I have stayed in smaller towns and cities.
Our beds were comfortable. The air conditioning and heater worked well. The shower pressure and temperature were excellent. The pool and hot tub were nice. My family enjoyed the breakfast. The television and programming were high quality. The snacks in the lobby were good.
Stayed in March 2024
Reviewed: 5 March 2024
Teri
United StatesI was told that I would get a better rate if I mentioned that I was being treated at the West Clinic but when I mentioned that to the desk clerk she just ignored me.
Clean and conveniently located.
Stayed in February 2024
Reviewed: 3 March 2024
Jacqui
United StatesClose to the freeway for our overnight stop
Stayed in February 2024
Reviewed: 28 February 2024
Shane
United StatesNice clean roomie
Stayed in February 2024
Reviewed: 21 February 2024
Camille
United StatesThe price was pretty high, probably due to the indoor track meet going on. The breakfast was just okay. The property is a little outdated, but it was clean.
The family suite was large and comfortable. The indoor pool and hot tub was great. The staff was friendly and helpful.
Stayed in February 2024
Reviewed: 20 February 2024
Mcclure
United StatesOur pillows were not comfortable at all. Coffee wasn’t very good.
The location to our destination. Clean. Quick Friendly staff.
Stayed in February 2024
Reviewed: 15 February 2024
Shane
United StatesPut by a mechanical room that sounded like I had pigeons in it all night
Nice clean room
Stayed in February 2024
Reviewed: 22 January 2024
Michelle
United StatesBath tub and toilet were a bit old.
The bed was very comfortable.
Stayed in January 2024
Reviewed: 22 January 2024
Letourneau
CanadaWe had a king bed room. It should have been furnishe with a small couch. Just had a desk chair and one chair.
Very good.
Stayed in January 2024
Reviewed: 8 January 2024
Knight
United StatesThe parking lot was icy and slippery.
The beds were comfortable. The shower water pressure and temperature were excellent. The room was clean. The swimming pool and hot tub were great. The television was nice with many options for entertainment.
Stayed in January 2024
Reviewed: 23 December 2023
John
United StatesI do not like the pillows. They are too short. Lighting is problematic as you have to turn on all the lights individually to have adequate lighting.
We liked the location relative to the Interstate and the variety of restaurants near the location.
Stayed in December 2023
Reviewed: 18 December 2023
Jakob
United StatesI wish the bath was bigger. I thought I had booked the room with the large whirlpool but instead, I got the room with the normal whirlpool. I still liked it but I wish they had better descriptions.
I thought the room was lovely. It was clean and the bed was comfortable. The small bath with jets was also very comfortable. Be careful with bubble bath! It gets bubbly really quick!
Stayed in November 2023
Reviewed: 18 December 2023
G
United StatesLocation
Stayed in November 2023
Reviewed: 15 December 2023
John
United StatesThe lighting of the room was somewhat limited.
I liked the size of the room, and the firmness of the bed was firm.
Stayed in December 2023
Reviewed: 1 December 2023
Paul
CanadaNothing
We had a hot breakfast. Close to highway restaurants and gas stations
Stayed in November 2023
Reviewed: 28 November 2023
Naomi
United StatesNice room and great location
Stayed in November 2023
Reviewed: 11 November 2023
David
CanadaBreakfast seating not comfortable
close to highway for travelling and close to restaurants
Stayed in October 2023
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