1910 Palm Beach Lakes Boulevard, West Palm Beach, FL 33409, United States
#96 of 120 hotels in West Palm Beach
Guests' ChoiceBased on 828 hotel reviews
6.4Cleanliness
7.0
Comfort
7.0
Location
7.8
Facilities
6.6
Staff
7.7
Value for money
6.6
Free WiFi
7.2
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End of dialog contentReviewed: 31 May 2024
Luis
United StatesAlthough it is very clean and well located, the truth is that you can get newer and more modern hotels for similar prices
Location it’s great. And it’s was super clean.
Stayed in May 2024
Reviewed: 15 May 2024
Natalie
United StatesThe breakfast has a very limited selection. I would like to see more fruit as well.
The front desk staff were amazing. They assisted me with all of my needs in a very friendly manner.
Stayed in May 2024
Reviewed: 27 April 2024
Vaneta
United StatesThere was a used condom wrapped around the bed!!!!
Stayed in April 2024
Reviewed: 21 April 2024
Justin
United StatesOld and in need of major upgrades. Staff was very uninterested in working with public.
Close to highway… easy road access
Stayed in April 2024
Reviewed: 20 April 2024
Incvend
United Statescarpeting in room need to bs shampooed very dirty vacuuming its going to do it.
location to resturents
Stayed in April 2024
Reviewed: 5 April 2024
Sophia
BahamasI booked a bed and pull out bed on booking.com for a child but I was only given one bed and I was charged a extra fee when checking in at the hotel for the extra bed but it was not my fault, so I should not have been charged extra the another bed.
The rooms were very clean and comfortable
Stayed in April 2024
Reviewed: 25 March 2024
Klarese
United StatesSome of the staff attitudes are horrendous. Spesifically the male receptionist with the dreadlocks that wears specs. We were struggling to get into our room had to walk down 3 times to reactivate cards. I asked him to come back up with to help because its not working and he was very iritated with the fact that he had to help. Rolling his eyes and being rude. Also please mention your site that you dont accept cash . Place is clean and good value for money, enjoyed the stay once we were done dealing with the receptionist . Would recommend the place 😊
Stayed in March 2024
Reviewed: 25 March 2024
Laura
United StatesA little run down and in need of updating
This hotel is in a convenient area. It is an older building in need of updating, but the room and all areas were very clean. The staff were extreme kind and helpful. All in all, it was a good stay.
Stayed in March 2024
Reviewed: 6 March 2024
Stan
United StatesThe motel was shabby. The bathroom was laughable. The whole facility could use a facelift.
The location was convenient.
Stayed in March 2024
Reviewed: 2 March 2024
Jennifer
United StatesNot clean.
Location
Stayed in March 2024
Reviewed: 27 February 2024
Acevedo
United StatesLack of communication 😒 n lack of hot water
Stayed in February 2024
Reviewed: 26 February 2024
Acevedo
United StatesNot much hot water n communication is off. We ask if they could hold our luggage 🧳 and was given different answers. We stayed there 2 separate times before and after our cruise. They could of at least held our luggage on the way back
Location
Stayed in February 2024
Reviewed: 21 February 2024
Remy0616
United StatesThe TV didn't work
Breakfast was decent. The front desk staff was great & funny.. I got a good laugh about the windows not opening..
Stayed in February 2024
Reviewed: 18 February 2024
James
United StatesDirt. Appearance.
Needs update
Stayed in December 2023
Reviewed: 13 February 2024
Charmin
United StatesWasn’t very clean and was run down. The remote for the TV didn’t work. Breakfast was just blah
The pool was nice
Stayed in February 2024
Reviewed: 12 February 2024
Donald
United StatesThe room next, room no 603, was very noisy. The loud noises, including yelling, screaming and laughter, started at 2:00 am and continued until we left at 5:00 am. We could not sleep and was wakened up at 2:30am and the noise continued until we left.
Close to the airport
Stayed in February 2024
Reviewed: 6 February 2024
Lydia
United KingdomI expected it to be a bit more modernized. It was old and shabby! The breakfast room was too small and not satisfying
It was basically okay
Stayed in February 2024
Reviewed: 4 February 2024
Cornelius
United StatesAdequate parking.
Location was very good close to outlet mall and restaurants also highway.
Stayed in January 2024
Reviewed: 31 January 2024
Douglas
United States$20 early checkin fee - room was ready- we were staying for 2 days - arrived at noon and room was ready so what difference did it make to not let us in?
Breakfast
Stayed in January 2024
Reviewed: 30 January 2024
Davis
United StatesSize of room (full) no spa
Location and price
Stayed in January 2024
Reviewed: 25 January 2024
Alexia
United StatesBreakfast was unappealing.
Convenient location
Stayed in January 2024
Reviewed: 30 December 2023
Josaphat
United StatesNo room service if you asked for it. The pool wasn’t clean
The room
Stayed in December 2023
Reviewed: 28 December 2023
Vladermir
United StatesSmall room and bed. Can’t wash your hands in the bathroom cause u should go outside next to the main door to do it. Tricky!! We booked cause we needed a shuttle to the airport but they only have it on weekdays (specific time) not on weekends.
Breakfast and location.
Stayed in December 2023
Reviewed: 21 December 2023
Torrance
United StatesHair in the tub
Stayed in December 2023
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