The staff at check in were really condescending and rude.

The price was good for the property. I liked the bed it was really soft, and they have dove products in the room.

Stayed in May 2024

No breakfast, no parking, staff could not 100% communication, internet poor quality in the room I discussed this with the staff who basically did nothing.

Position for Miami Beach it was perfect.

Stayed in April 2024

Breakfast was good just not a lot of selections.

Room was big.

Stayed in May 2024

The room was clean and very big. Overall, the hotel was definitely worth the money. It was close to Truist Park. Great location. 5 minute drive to the Battery. I really have no complaints, and I would definitely stay here again.

Stayed in May 2024

I had problems with my room key. It got me into the hotel but not my room. I had to go to the front desk 3 times. The staff did not apologize for my inconvenience.

The location

Stayed in May 2024

The walls were pretty thin so you could hear people coming and going and/or talking like they were in the room with you. Same for others using the bathroom as well. When checking in, people were apparently double booked and I was nervous that someone would be in my room but they weren't.

Check in and check out were smooth. The room was big, clean, and comfortable. The continental breakfast was nice

Stayed in May 2024

Difficulties with room key

Location. Room.

Stayed in May 2024

Breakfast options

Comfortable beds

Stayed in May 2024

The breakfast had more options In the past

I’ve been staying there for years. Think when it first opened. The staff is wonderful. Mr Tony is a gem. He goes beyond the call of duty. He explains and gives excellent customer service is soooo helpful. Can juggle a lot even with tons of people checking in he has a smile. Also want to comment on the gentleman that was putting breakfast out on Saturday. Worked so hard and fast to clean a big mess left behind by large group of high school team The ladies were nice too Mr Tony should be manager!

Stayed in May 2024

Building is dated but well made. Didn't hear rooms nextdoor and I don't think they Heard us.

Staff at breakfast unfriendly.

Stayed in April 2024

Price of snack shop

It’s good for the price you pay, nice pillows

Stayed in May 2024

Not much to dislike. It would be nice to see some charging ports available for our phones, which is fairly commonplace. Also it looks like the shower curtain is ready to be replaced. Oh and why don't most hotels have fans in the bathrooms these days??? All these are very small complaints. This is a great hotel.

Very very nice hotel. Everything from the hotel lobby to the room itself was inviting. All employees we encountered were very friendly. The room was spacious and well laid out. The bed was very comfortable with lots of pillows. That's something that so many hotels neglect. The bathroom was large. Great water pressure in the shower. There appeared to be food options but we did not partake. We will absolutely stay at this hotel again in the future.

Stayed in May 2024

It was cleaning

Good

Stayed in March 2024

The chair that was in there put a scar on my fiance leg. Nothing that she had to go to the ER for. We let the front desk know about it. Also, they took an extra $100 and said I would get it back after I checked out. I haven't received it yet. Could someone explain why I haven't

It was nice and quiet, and located in a great location. Not far from Truist park

Stayed in April 2024

Pool was closed

Great location

Stayed in April 2024

Slightly dated interiors. Breakfast sausages left me suspicious and unsettled.

The value for money was good. Decent size of the room. Cleanliness. No bad smells. Waffles for breakfast. Parking on the property.

Stayed in April 2024

The room

Plenty of parking

Stayed in April 2024

It did feel a little dirty and dated. I noticed there were some crumbs on the floor and some areas that were missed in turnover.

It was a great value for my trip, it was in a prime location however I was not prepared for the traffic.

Stayed in April 2024

Breakfast

Convenience

Stayed in April 2024

Room had ants!

n/a

Stayed in April 2024

Tony was VERY helpful. The system was acting up at check in but once I was given an open room and working key card, everything was fine! The hotel is clean, and the King room is plenty big enough; the bed is firm but I thought it was comfortable. Breakfast is basic but there are plenty of options - eggs, meat, bread/muffins, cereal, & waffle and coffee stations. I read a number of reviews, many of which detailed an experience similar to mine. Those with negative comments shouldn't dissuade you from choosing to stay at this location - nothing always goes as planned but if you have realistic expectations and a good attitude about what might not, you should be just fine!

Stayed in April 2024

Kind of hidden and hard to find if you’re not familiar with the area!

Very clean & quiet

Stayed in February 2024

Noise! Lots of noise from people constantly slamming doors, talking loud in hallways very late into the night, running up and down the stairs, dogs barking, kids running up and down the halls. They need to implement "Quiet hours" like other hotels, it was ridiculous the amount of noise. Basic breakfast and items would run out before the end of breakfast and this occurred a few different times. Bed was too firm., hard to sleep on top of the noise. AC is preprogrammed, I had to keep setting the temperature to keep it cool in the room.

Good location, close to highways, stores, shopping.

Stayed in April 2024

The carpet needs to be cleaned and shampooed thoroughly since it's pet friendly. I have no problem with pet friendly hotels as long as it's clean.

The space of the rooms are pretty good.

Stayed in April 2024