Nothing

It was a five star hotel in my opinion. Super clean, very design savvy. We had a fantastic stay and would go back again.

Stayed in May 2024

This hotel is exceptional. It is extremely clean and modern. It is a few minutes away from King Street by Uber. The staff and was very helpful. I highly recommend this hotel.

Stayed in April 2024

The decor was way too dark. We felt like we were in a cave. Kind of depressing. Would have loved a more Charleston feel with brighter or lighter colors. The entire room, molding and furnishing were an awful, dark gray taupe brown. Certainly not the feel of Charleston. When in Rome.....

We enjoyed the spacious, new, clean room. The kitchen was well stocked with a full size refrigerator. The gym was clean with new equipment. Nice bar on site with a small cafe for food onsite.

Stayed in April 2024

Washer/Dryer, Toilet, Shower, TV, design LOVELY

Stayed in March 2024

My only suggestion would have been to offer a kingsize cotton blanket for those who find duvets too warm for sleeping.

The hotel was exceptionally beautiful and the staff could not have been more helpful, right from Valet service, front desk, concierge service to housekeeping. We loved that we had a kitchen and could have breakfast in our suite. Having an outside deck on the second floor for guest use was a lovely bonus!

Stayed in February 2024

Everything was perfect

Everything

Stayed in February 2024

Everything about this place is awesome, very clean, and beautiful.

Stayed in February 2024

Didn’t you area to get snack during the night time.

Made me feel very comfortable and had a great view of the city.

Stayed in February 2024

The coffee selection was the only thing lacking.

The one bedroom was beautiful! The heated bidet was my new “best friend “ and I will definitely be back!

Stayed in February 2024

Loved everything

Beautiful suites with all the amenities needed. Great staff

Stayed in February 2024

$45 parking is unfortunate but typical for Charleston. However, this does include valet service, and their service was prompt and attentive.

Amazing property located right off corner of Calhoun and East Bay streets. Very convenient for walking. The accommodations are beyond excellent! Beautiful and spacious.

Stayed in January 2024

Sadly when we booked it said 4th floor or above and we were placed on the 2nd floor and told that’s all they had. Also requested a tub and did not get that but again that wasn’t a guarantee.

Our room was beautiful and we could not hear noise above us or from hall. Perfectly decorated and stocked. The blackout shades work like a dream!

Stayed in January 2024

Property was simply gorgeous and very clean! Beautiful accommodations and concierge was great in recommending places. Will definitely stay here again when visiting Charleston!

Stayed in January 2024

There wasn’t a business center. And they really need some sort of all day place to eat. The cafe had very limited hours and not much of a selection. Would have been nice to have the usual breakfast buffet type setup. Then the rest of the day, offers regular bar food. There was also no “snack counter” to buy snacks from or any frozen meals from. So if it was 10:30pm & you were hungry, you were just out of luck. And there’s no “mini store” by the front counter. So if you needed Motrin, you couldn’t just run downstairs and purchase any- you’d have to use Instacart to order it.

Loved the room, loved having the full kitchen and washer/dryer in the room.

Stayed in January 2024

There was nothing not to like.

The cleanliness of the property, helpful staff and location.

Stayed in January 2024

Hilton pillows. Not a fan.

The room was phenomenal. Best shower, high ceilings, Lovely lobby and a staff that was superior in customer service!

Stayed in December 2023

Nothing comes to mind

Loved this hotel Gorgeous room, awesome bathroom The best!!

Stayed in January 2024

Room was absolutely stunning

Stayed in January 2024

Thin walls. You can hear everything.

Clean and modern rooms.

Stayed in December 2023

Cleanliness of property.

Stayed in December 2023

Our stay was First Class accommodations as we stayed in a King Suite with a balcony. The room was extremely spacious, with a full kitchen, living room, King bedroom and bath, equipped with a washer and dryer. The bed was extremely comfortable. We absolutely loved the VIP treatment from all of the wonderful staff. Everyone was welcoming, kind, friendly, professional beginning when we pulled into the parking garage, valets, front desk, maintenance staff, cleaning staff and breakfast staff. The facilities were beautiful, clean, comfortable and an absolute pleasure. I highly recommend this beautiful hotel.

Stayed in November 2023

Nothing

Excellent!! Clean great location. Extra friendly staff !

Stayed in December 2023

N/a

The staff were very helpful & courteous

Stayed in November 2023

Excellent in every way. Was around the corner from Gaillard Center where I was attending conferences. Walking distance good to other attractions.

Stayed in November 2023