The beds weren't super comfy and almost didn't seem like enough bedding on the bed, but maybe that's because it's summer time and you don't need a lot of bedding or a comforter in the room just felt thin. Also, would have liked a more comfortable bed felt kind of soft and not firm. NO MIRCOWAVE definitely disappointing. A hotel of this caliber should definitely have a micro wave especially considering that you don't offer room service and NO POOL was a definite disappointment. Also didn't like that I couldn't do early check in or late check out without a small fuss about it even tho I asked the representative about this prior and he told me we could have a late check out til 12pm we were then rushed out by 11am then they extended it to 11:30am. So that part was annoying to me.

The room was spacious and beautiful we LOVED the bathroom that was the best part of the room. The space, the mirrors, the shower and the seat in the shower, the removal shower heads were GREAT! The staff was really friendly at the front desk. Loved the décor and the seating inside of the room

Stayed in June 2024

Went to the cafe located next to the lobby several times, every time I experienced either really slow service or a messed up order.

Location was perfect. Stayed here for a convention and had everything I needed on site. Great restaurants and loved the next door mall. Beds were really comfortable and staff was extremely cheery and helpful.

Stayed in June 2024

Nothing

Everything

Stayed in May 2024

It was great to stay at the hotel right within the casino .

Stayed in May 2024

There wasn't anything to dislike.

Beautiful hotel with exceptional accommodations. Room was comfortable. Staff was very pleasant and helpful.

Stayed in May 2024

Just the shower head

Stayed in May 2024

I wasn’t too fond of the service I received at the restaurant. The young man could use some training and development in the areas of professionalism, customer service and delivery and work on his personality, if he plans on continuing to work for the public.

The bathroom and view with the trees in the background and lights from the hotel were nice

Stayed in May 2024

It was no BIG DEAL but I simply did not understand why it was mandatory for staff to enter the room each day. As stated it was no problem for me as I simply go about my day. I figured it was important as maybe they have found someone deceased in a room before and have to check each day. Just curious.

This was simply an absolutely wonderful stay. The lighting in the room was excellent the overall room was beyond my expectation and the location is fabulous. Definitely will stay again!

Stayed in May 2024

There was no room service option. The breakfast/brunch I felt was too expensive.

Location was perfect.

Stayed in March 2024

The hallway leading up to my room didn't look like it had been vacuumed recently, unless someone was very very messy. I thought my room was supposed to come with a robe, but if that was the case it was nowhere in sight.

The room was nice though it has some wear and tear starting to show. The bed was comfortable, and my room did not have locks on the thermostat temperature which is a bonus.

Stayed in March 2024

N/A

Everything

Stayed in February 2024

The employees were professional and polite

Stayed in March 2024

nothing available after the show we went to see, Ron White. Most restaurants close at 11. We wish places were open a little later.

didn't eat breakfast. location was great.

Stayed in February 2024

The room, a king, was modern, very clean and well-appointed. It had a safe, small refrigerator (which we used for leftovers from dinner), and ample electrical outlets. The bathroom was large, with the toilet enclosed with a frosted glass door. It had a large walk-in shower. And, the rate was very reasonable.

Stayed in February 2024

N/A

Everything

Stayed in February 2024

Well group from the country it would have been nice to have some type of map. and a how to on the elevator.

We came to see a comedy act and of course to play some games tho we didn't hit the jackpot it was fun and they offered a smoking game room to we were double dating this night and the other couple enjoyed this very much we also tried it to was a first of many thing that me and my husband are trying to do

Stayed in February 2024

Everything

Stayed in January 2024

I liked everything about my stay but if I had to say one thing I disliked it would be the valet parking when checking in our vehicle it took along time for the guy to help us and when checking out our vehicle it took along time for them to bring it for 30 dollars I felt it would be better service

I liked everything about my stay the location and staff was good but I really loved the room very spacious and the bed was comfortable

Stayed in January 2024

Nothing

Loved the live music at the hotel bar

Stayed in January 2024

The staff was very helpful and welcoming.

Stayed in December 2023

My only complaint is that the hotel does not have a pool.

Stayed in December 2023

Everything is good

Everything was close by and the property is neat and convenient. Holiday decor was amazing

Stayed in December 2023

Clean and spacious.

Stayed in December 2023

No microwave in room

Stayed in November 2023