6601 Adventure Way, Orlando, FL 32819, United States
#88 of 391 hotels in Orlando
Guests' ChoiceBased on 1809 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.6
Facilities
9.0
Staff
9.0
Value for money
8.2
Free WiFi
8.7
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End of dialog contentReviewed: 16 May 2024
Zachariah
United StatesBeautiful resort. Great location. Water taxi to city walk was nice. Pool stayed open till 10pm for kids to enjoy.
Stayed in April 2024
Reviewed: 10 May 2024
Irene
United KingdomAll good!
Relaxing atmosphere , amazing location
Stayed in May 2024
Reviewed: 6 May 2024
Lina
CanadaWe arrived by plane in Orlando airport and were able to get to the hotel at 11h45pm as we already informed the hotel before our arrival. BUT... we did not like to wait around 45 minutes to be able to register at the front desk because there was a long line. There were not enough staff at the front desk. Once you are able to reach the front desk, everything was perfect, the staff is very helpfull....... Then please it could be very nice to put some more people at the front desk even after 11h pm.
We like everything. The boat to get to the attraction, the swiming pool. the large room with two very comfortalbe beds, very large shower, and also the lagoon view. The staff was very nice and helpfull.
Stayed in May 2024
Reviewed: 5 May 2024
Melanie
AustraliaTours desk staff was a little hard to understand
Location was great as nice and close to Universal. Pool was lovely and warm.
Stayed in February 2024
Reviewed: 2 May 2024
Megan
New ZealandFantastic resort, clean and tidy, and the staff were amazing. I'm definitely planning to visit again.
Stayed in May 2024
Reviewed: 1 May 2024
Laura
United StatesElevators can be a bit confusing. We were on the 3rd floor.
Everything.
Stayed in April 2024
Reviewed: 1 May 2024
Jessica
United StatesLack of restaurants.
The property was very clean and well kept.
Stayed in April 2024
Reviewed: 28 April 2024
Katie
United KingdomThe food in the restaurant was very pricey. If you pay for the breakfast buffet and can eat alot of food it is worth the money but if you just have a bowl of cereal it is not worth the money. The evening menu was quite pricey for what it was. Apart from that everything was great at the hotel. It would be nice if you could use the Gold VIP dine card for discount in the restaurants at the hotel
How clean the hotel was , how happu, friendly and helpful most of the staff were. A great location to visit Universal Studios. The water taxi was very useful.
Stayed in April 2024
Reviewed: 28 April 2024
Clare
United KingdomSlight delay at checkout.
Location, everything you need is there, rooms great, pool great, cafe great, bar great, staff great.
Stayed in April 2024
Reviewed: 27 April 2024
Mark
United KingdomAir conditioning extremely noisy I couldn't access WiFi at all and my husband could. Staff and computer services couldn't help
Location to parks and water taxi
Stayed in April 2024
Reviewed: 26 April 2024
Linda
AustraliaGreat facilities and awesome location and access to the universal parks
Stayed in April 2024
Reviewed: 17 April 2024
Christina
United StatesClose to volcano bay and provided transportation.
Stayed in April 2024
Reviewed: 16 April 2024
Nicky
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 16 April 2024
Alison
United StatesBeds were small- not super comfortable. Food at pool area was undercooked- not appetizing
Pool & amenities
Stayed in April 2024
Reviewed: 16 April 2024
Dawn
United StatesMusic by pool left on too late. Food over priced. $4 for a tea is over priced.
Layout and well maintained
Stayed in April 2024
Reviewed: 13 April 2024
Debora
United StatesI had no issues
Fantastic location, can walk (or take boat) to universal CityWalk. Room is large and updated. Service was great.
Stayed in April 2024
Reviewed: 11 April 2024
Farra
United StatesPaying extra for parking for the price you pay to stay a night parking should be included. Prices at restaurant over priced for meal you get.
Loved the boat to city walk was included Love the beautiful landscape for taking my daughters prom pictures. Staff was very helpful.
Stayed in April 2024
Reviewed: 8 April 2024
Selvia
United StatesNothing
Clean, modern, and the water slide on the pool is a really nice addition.
Stayed in April 2024
Reviewed: 6 April 2024
Spates28
United StatesThe bed and pillows was uncomfortable
Everything
Stayed in April 2024
Reviewed: 3 April 2024
Carol
IrelandNothing to dislike.
Everything, eating, transportation & the staff. Saphire falls resort was absolutely fabulous 👌
Stayed in April 2024
Reviewed: 2 April 2024
Crystal
United StatesNothing
Friendly staff, fun activities and lots of great food. And the water taxi was wonderful
Stayed in April 2024
Reviewed: 2 April 2024
Mark
United KingdomHotel restaurant (Amatista) was disappointing.
Very nice room, helpful staff and great location.
Stayed in March 2024
Reviewed: 1 April 2024
Margaret
IrelandIt would have been great to have breakfast included as it worked out to be very costly for a family of four for a week. The service at the pool bar was poor and poorly staffed. Room wasn’t very big for four people for a week.
Resort feel property. Water taxi to Universal. Pool area was fabulous and the hot tub. Balls & pool noodles in the pool for general use. Lemonade in the lobby in the afternoons. Shop & cafe have long opening hours so lovely to have a coffee or pizza when you come back in the evening.
Stayed in March 2024
Reviewed: 31 March 2024
Michelle
United StatesOur room was such a long walk , I had recent surgery and it was a hike for me
The boat ride to universal very nice.
Stayed in March 2024
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