5080 Valley View Boulevard, Roanoke, VA 24012, United States
#23 of 39 hotels in Roanoke
Guests' ChoiceBased on 182 hotel reviews
7.9Cleanliness
8.2
Comfort
8.2
Location
8.7
Facilities
7.9
Staff
8.8
Value for money
8.1
Free WiFi
8.2
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End of dialog contentReviewed: 28 February 2022
Erin
United Statesroom could have been a good bit cleaner. child’s food handprints on the back of the door (wasn’t mine) and it wasn’t thoroughly cleaned. spring cleaning is a must.
beds were comfortable
Stayed in February 2022
Reviewed: 9 January 2022
Charronn
United StatesWas in process of moving out of Roanoke but couldn't get a room for some reason
Stayed in January 2022
Reviewed: 2 January 2022
Arockiaraj
United Statesstaff were rude and don’t care attitude
not clean and water did not dripping out in bathroom
Stayed in December 2021
Reviewed: 31 December 2021
Christopher
United StatesBed, brick
Clean
Stayed in December 2021
Reviewed: 7 November 2021
Charlie
United Statesdogs barking all morning long and poker game with loud arguments and Laughter till 4:30 am.
the location was nice
Stayed in November 2021
Reviewed: 28 October 2021
John
United StatesRoom 410 smelled stale. There was mold in the bathroom. The toilet tank made a weird noise when filling.
The room was clean.
Stayed in October 2021
Reviewed: 2 October 2021
Sherry
United StatesGreat location with mountain view. The suites are very nice/modern and very roomy. I would definitely stay again next time I am in the area. The staff was great.
Stayed in October 2021
Reviewed: 2 September 2021
Michael
United StatesNo breakfast
Clean and location.
Stayed in August 2021
Reviewed: 3 August 2021
Stacey
United StatesThe location was great, the room was clean and comfortable. No problems with late check in.
Stayed in July 2021
Reviewed: 1 August 2021
Marie
United StatesThe lady at the front desk always looked upset.
Very clean comfortable a beautiful room.
Stayed in July 2021
Reviewed: 26 July 2021
Erik
United StatesBathroom in room could have been cleaner. The entire room felt dingy.
Stayed in July 2021
Reviewed: 18 July 2021
Alyssa
United StatesThe AC made the room smell like wet moldy towels. There were hairs found in the sink and shower before we used them. Half the outlets didn't work. The TV didn't have a working HDMI port (couldn't change inputs) so we could only watch the channels on there TV though we had brought our Fire stick. The curtains weren't completely light blocking because they didn't go all the way to the floor. The info booking the hotel said there was free breakfast but when we went to try and get breakfast, there was a bunch of equipment to make breakfast but no food or supplies to make it. When we had first arrived, the room they originally gave us had a staff member in it and said it wasn't even cleaned yet. So they had to change our room. The elevators were also unusually slow.
It was a good location right off the highway. The bed was big enough. The AC worked. When there was a hiccup with our room they were quick to accommodate and get a different room for us.
Stayed in July 2021
Reviewed: 10 July 2021
Sims2235
United StatesThe boys said the pull out sofa was very comfortable. The small kitchen was convenient and well supplied. The queens beds were comfortable as well. The location was convenient to restaurants and a shopping area. Staff was friendly and welcoming.
Stayed in July 2021
Reviewed: 10 July 2021
Stein
United StatesAfter a 650 mile drive dictionary and 50 mile drive we were very happy to get to the hotel to get to the hotel. The girl working in the girl working the desk was very helpful was very helpful. And it was a great value values overall.. We will return.
Stayed in July 2021
Reviewed: 3 July 2021
Rowena
United StatesBreakfast would have been niceI
There was no breakfast provided probably due to the pandemic
Stayed in July 2021
Reviewed: 2 July 2021
Janet
United StatesThe toilet was loose and rocked.
Stayed in July 2021
Reviewed: 28 June 2021
Posillico
United StatesNo detergent anywhere on both floors or coffee. I would ask for something and it's out. No extra trash bags and no dish soap stocked up to do dishes.
Nice room felt homey 🙂
Stayed in June 2021
Reviewed: 19 June 2021
Third
United StatesWe've stayed here before but this time the customer service was poor. They ran out of towels and would not replace them or bring more. The check-in clerk was hanging out in the lobby with friends, didn't even know she worked at the hotel. The check-out did nothing to assist us with getting more towels when we asked. The customer service is now poor and has gone down since we last visited.
The hotel is still clean and the location is great
Stayed in May 2021
Reviewed: 11 June 2021
Michael
United StatesEverything was fine
Very clean and accessible to all area restaurants
Stayed in June 2021
Reviewed: 16 December 2023
Anonymous
United StatesRooms smells of smoke. Thought it was a non smoking. That’s what our rooms were supposed to be.
Good location
Stayed in December 2023
Reviewed: 16 December 2023
Anonymous
United StatesNo Breakfast
Good location
Stayed in December 2023
Reviewed: 27 April 2024
Jimmie
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 18 March 2024
Ingrid
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 14 March 2024
Toya
United StatesThere are no comments available for this review
Stayed in March 2024
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