546 Carondelet Street, Downtown New Orleans, New Orleans, LA 70130, United States
#1 of 168 hotels in New Orleans
Guests' ChoiceBased on 182 hotel reviews
9.5Cleanliness
9.7
Comfort
9.8
Location
9.5
Facilities
9.5
Staff
9.7
Value for money
8.8
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 May 2024
Daria
United KingdomLovely staff at the reception and at the restaurant. Beautiful design throughout. It's within 20 min walk from the French Quarter which proved to be perfect - as the Bourbon st area is way too rowdy to stay at. There were plenty of great cafes and restaurants right next to the hotel, and their "neighbours" website page is a very helpful shortlist of places nearby.
Stayed in May 2024
Reviewed: 23 May 2024
Edward
United KingdomThe breakfast was nice but we found it rather expensive. Probably due to city pricing and also high food prices in America.
Stayed in April 2024
Reviewed: 14 May 2024
Juliana
MexicoThe food was excesively expensive.
Beautiful Design, very calm neighborhood . Nice bed and bathroom.
Stayed in May 2024
Reviewed: 17 April 2024
Ashley
United StatesWiFi
Loved the attention to detail! and the staff was super friendly.
Stayed in April 2024
Reviewed: 14 April 2024
Morton
United Statesnada
location wonderful old building beautifully restored great staff bar marilou
Stayed in March 2024
Reviewed: 1 April 2024
Kavita
United KingdomDouble Beds were small for two people
Location and personal touches plus lovely service
Stayed in March 2024
Reviewed: 30 March 2024
Stephen
United StatesWe never found time for the wine and cheese.
We liked the location, a nice compromise with the French Quarter a 10 minute walk one way and the art galeries, city museums and fine dining the other. This is a recently “created” property in a historic building. Beautiful classic lobby, with new rooms.
Stayed in March 2024
Reviewed: 28 February 2024
William
United StatesNothing
Very nice luxury boutique hotel. Great bathroom and excellent staff. I much prefer the location over the French Quarter.
Stayed in February 2024
Reviewed: 4 February 2024
Jennifer
United StatesSome of the services were impacted due to staff illness.
The hotel was beautifully appointed and the service was lovely.
Stayed in January 2024
Reviewed: 2 February 2024
Stephen
United StatesBreakfast was a bit hit and Miss
Loved the coffee served to your room in morning
Stayed in January 2024
Reviewed: 31 December 2023
Ganley
United KingdomSmall dining facility
Great rooms ,bar ,food
Stayed in December 2023
Reviewed: 21 November 2023
Elizabeth
United KingdomNothing everything was brilliant.
This hotel was wonderful. The location was fantastic. The staff were brilliant, especially Byron whose customer service was exceptional. Nothing was too much trouble for the team. The rooms were outstanding both in cleanliness and decor. Just an exceptional experience.
Stayed in November 2023
Reviewed: 20 November 2023
Susan
United StatesA little form to submit coffee preferences
The bar was sensational and every staff member we encountered was friendly and extremely helpful
Stayed in November 2023
Reviewed: 1 June 2023
Reese
United StatesBreakfast was perfect! We were welcomed to stay and lounge after even after it was closed
Stayed in May 2023
Reviewed: 4 May 2023
Ebony
United StatesN/A
The room was amazing. Great design detail.
Stayed in April 2023
Reviewed: 20 April 2023
Elle
United StatesNothing
Perfect hotel. Very safe and convenient location. Great decor. Very clean and great staff. 10/10 would recommend
Stayed in April 2023
Reviewed: 15 March 2023
Pavlina
United Statesmissing safe in the room
uniqueness
Stayed in March 2023
Reviewed: 28 February 2023
Freehill
United Statesnot a thing -
the service was exceptional - but everything was delightful
Stayed in February 2023
Reviewed: 23 February 2023
Kate
United StatesNothing, its perfect.
One of the greatest boutique hotels ever. So romantic and wonderful staff and food.
Stayed in February 2023
Reviewed: 8 February 2023
Guy
Israelthe design was spectacular
Stayed in February 2023
Reviewed: 7 February 2023
Tzvetko
United StatesUnique, boutique hotel Very friendly service
Stayed in January 2023
Reviewed: 27 January 2023
Charles
United StatesThe whole experience was wonderful. Of course the location and the decor was impeccable. What made it the it best hotel I have ever stayed in was the staff. I felt that everyone that works Madison da la luz liked and enjoy their jobs. From the moment you step through the doors, you were greeted with a smile, very helpful and great attitudes!! Wonderful experience will tell all my friends and family.
Stayed in January 2023
Reviewed: 10 January 2023
Mia
IsraelNo real negatives. I would have liked to stay a little longer. Some people may not apreacciate that the gym facilities are located in a different building but I hardly consider that a downside.
The whole ambience of the hotel was delightful. It felt decadently elegant. The theme of secret society leaves you with a sense of staying at an exclusive hotel, only for people in the know . Moreover, the breakfast experience at the Blue Room was marvelous. The pancakes and the avocado toast were divine. Defintly would stay there again.
Stayed in January 2023
Reviewed: 28 December 2022
Lisa
United States.
Peaceful hideaway vibe just outside the quarter! Loved every minute!
Stayed in November 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content