609 Sutter Street, Union Square, San Francisco, CA 94102, United States of America
#35 of 221 hotels in San Francisco
Guests' ChoiceBased on 891 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.6
Staff
9.1
Value for money
8.3
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 28, 2024
Hardy
United KingdomNothing
Great location with free breakfast and happy hour.
Stayed in April 2024
Reviewed: April 25, 2024
Patty
United States of AmericaNothing! Would definitely stay again.
The facility, location, happy hour and buffet breakfast with wonderful views of the city and partial bay view! Staff were amazing. There was a library, museum, lap pool and some gym facilities. Easy walking distance to China Town, Union Square, Iconic Cable Cars, Ferry Building and other locations. The area is very clean. San Francisco has done a good job keeping the city clean and inviting. Law enforcement was present in Union Square area, which is a good idea, in my opinion, due to the past issues they've had. We chatted with the officer and he was very pleasant and helpful with questions we had. San Francisco is a beautiful city...come visit!
Stayed in April 2024
Reviewed: April 18, 2024
Mary
United KingdomLovely building and room. Everything perfect.
Stayed in April 2024
Reviewed: March 31, 2024
Susan
United KingdomGreat place to stsy
Stayed in March 2024
Reviewed: March 26, 2024
Vykintas
LithuaniaVery good location, big rooms and very good breakfast.
Stayed in March 2024
Reviewed: March 25, 2024
Michael
AustraliaHandy location. Comfortable room and good breakfast in upstairs dining room.
Stayed in March 2024
Reviewed: March 20, 2024
Elinor
United States of AmericaW
Delicious breakfast. Wonderful happy hour. Friendly welcoming staff. Elegant building.
Stayed in March 2024
Reviewed: March 13, 2024
Eva
United KingdomWell our view was a brick wall. lol would have been nice to see towards the city.
Great area. Been there before. Great place and lots of memoribila to look at.
Stayed in February 2024
Reviewed: March 12, 2024
Mark
United States of AmericaIt would be good if breakfast started at 7 for us East Coasters ;-)
The woman checking me in late at night on Tuesday night did a great job finding me a quiet room near the water fountain on the 8th floor. I greatly appreciated her attention to my request and it made my stay perfect relative to the room I was originally booked into.
Stayed in March 2024
Reviewed: February 18, 2024
Susan
AustraliaWe loved this property, it was close to everything and the staff were lovely.
Stayed in January 2024
Reviewed: February 18, 2024
Devore
United States of AmericaHmm....it's not a cheap place to stay. Maybe a veteran's discount would help.
This hotel is in a great location. It's a 20 minute walk to the wharf. We loved the breakfast buffet. It was delicious. The whole hotel is a museum to our Marine Corps, and has a great library. I enjoyed it.
Stayed in February 2024
Reviewed: February 17, 2024
Anthony
AustraliaEverything was perfect
What a beautiful place - a great location and such an iconic building. The room was beautifully furnished and the additional bar and breakfast services made it even more special
Stayed in February 2024
Reviewed: February 13, 2024
Stuart
United KingdomUnable to view the Marine Museum as a conference had taken over that area but their conference fees were far higher than my room rates so good luck to the Marine Memorial for their commercial accumen.
A buffet breakfast was included in the room rates and was good, albeit with an obvious American slant, and they offer residents a free "happy hour" each evening. Excellent value for money and as a veteran, it was nice that my fee for staying two nights was going to support other military service personnel and veterans.
Stayed in February 2024
Reviewed: January 3, 2024
Marie
United States of AmericaNothing
Walking distance to theater, shops and good restaurants
Stayed in December 2023
Reviewed: January 2, 2024
Havilyn
United States of AmericaIt is in a congested part of town. Remember you are in the middle of a city and be patient with driving and parking.
Nicely decorated, very, very clean, and the event center was beautiful. It is close to great restaurants and parking is nearby. The staff actually offered service! It was some of the most attentive service by a hotel staff we have had in some time. The breakfast was fantastic and even had multiple gluten free options like muffins and pastries! We will absolutely be staying again.
Stayed in December 2023
Reviewed: December 30, 2023
Diana
AustraliaNothing
The staff were all wonderful and went above and beyond to make our stay pleasant, including late check-out and accommodating us for a very late flight home
Stayed in December 2023
Reviewed: December 28, 2023
Daniel
United States of AmericaIt took some time to retrieve our vehicle that was parked in garage. The staff seemed under manned
Breakfast was great, service was excellent and the view was amazing
Stayed in November 2023
Reviewed: December 28, 2023
Dawn
United States of AmericaWe always enjoy staying at the Marines Memorial. At Christmas time it’s a tradition for us as well. It’s clean, quiet and the restaurant at the top is great to have - and views are top notch!
Stayed in December 2023
Reviewed: December 28, 2023
Neil
United KingdomRoom was a little small and basic, but had everything you need for a very comfortable stay. Given the ccost of the room for the location overall it exceeded our expectations.
A fabulous hotel in a great location to explore San Francisco. An amazing tribute to the Marines give the hotel a unique character. Breakfast was very good, happy hour with great views over the city was a welcome bonus. Staff were warm, helpful and friendly. Tremendous overall value.
Stayed in December 2023
Reviewed: December 6, 2023
Terryn
United KingdomDon’t have any king size beds
Breakfast included in the price and slightly discounted parking. That the costs of booking contribute to good cause. Good location to walk around San Fran. Rooms are clean but a bit snug. Hold luggage for free and staff are always, always so friendly
Stayed in September 2023
Reviewed: November 21, 2023
Stefanie
United States of AmericaExcellent customer service from beginning to end. The attentive front desk staff went above and beyond to ensure we had a great stay, and we did! Dining staff was also lovely and the included breakfast and happy hour were more than I expected. The memorial portion of the hotel is truly special, with dedications to brave Marines around every corner. Location is spot on too, with many restaurants up and down the street and walkable Chinatown, Union Square and Fisherman’s Wharf. This hotel is a treasure to the city and a great value to boot!
Stayed in November 2023
Reviewed: November 21, 2023
Robert
AustraliaThe air conditioning in our room didn’t work and it seemed they knew about it before they gave us the room. When we asked they offered us a different room but given the weather was mild we decided we couldn’t be bothered packing up and unpacking again
The hotel is in a central position so great for seeing San Francisco The breakfast was good and they have a free happy hour each night. The staff were really friendly
Stayed in November 2023
Reviewed: November 16, 2023
Paul
United KingdomCentral location, safer part of city. Very helpful staff
Stayed in October 2023
Reviewed: November 10, 2023
Merlinlee
ChinaBreakfast and cleaning
Hard to say
Stayed in November 2023
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