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  5. Reviews of Marines' Memorial Club & Hotel Union Square

Reviews of Marines' Memorial Club & Hotel Union Square This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

609 Sutter Street, Union Square, San Francisco, CA 94102, United States of America

#35 of 221 hotels in San Francisco

Guests' Choice

Review Score

Based on 891 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.3

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 28, 2024

    9.0
    Great short break. Staff very polite.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Great location with free breakfast and happy hour.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    10
    What a beautiful facility honoring the Marines.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Nothing! Would definitely stay again.

    The facility, location, happy hour and buffet breakfast with wonderful views of the city and partial bay view! Staff were amazing. There was a library, museum, lap pool and some gym facilities. Easy walking distance to China Town, Union Square, Iconic Cable Cars, Ferry Building and other locations. The area is very clean. San Francisco has done a good job keeping the city clean and inviting. Law enforcement was present in Union Square area, which is a good idea, in my opinion, due to the past issues they've had. We chatted with the officer and he was very pleasant and helpful with questions we had. San Francisco is a beautiful city...come visit!

    Stayed in April 2024

  • Reviewed: April 18, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Lovely building and room. Everything perfect.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Great place to stsy

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    Very good location, big rooms and very good breakfast.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Handy location. Comfortable room and good breakfast in upstairs dining room.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 5 nights

    W

    Delicious breakfast. Wonderful happy hour. Friendly welcoming staff. Elegant building.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    9.0
    Really enjoyed the time there. Although they do need to get bigger towels.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Well our view was a brick wall. lol would have been nice to see towards the city.

    Great area. Been there before. Great place and lots of memoribila to look at.

    Stayed in February 2024

  • Reviewed: March 12, 2024

    9.0
    Excellent place for a business or personal stay
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 3 nights

    It would be good if breakfast started at 7 for us East Coasters ;-)

    The woman checking me in late at night on Tuesday night did a great job finding me a quiet room near the water fountain on the 8th floor. I greatly appreciated her attention to my request and it made my stay perfect relative to the room I was originally booked into.

    Stayed in March 2024

  • Reviewed: February 18, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    We loved this property, it was close to everything and the staff were lovely.

    Stayed in January 2024

  • Reviewed: February 18, 2024

    10
    A terrific hotel in a terrific location.
    • Business trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hmm....it's not a cheap place to stay. Maybe a veteran's discount would help.

    This hotel is in a great location. It's a 20 minute walk to the wharf. We loved the breakfast buffet. It was delicious. The whole hotel is a museum to our Marine Corps, and has a great library. I enjoyed it.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    10
    The Hotel is intimate - and the Military History was unexpectedly a highlight
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 5 nights

    Everything was perfect

    What a beautiful place - a great location and such an iconic building. The room was beautifully furnished and the additional bar and breakfast services made it even more special

    Stayed in February 2024

  • Reviewed: February 13, 2024

    9.0
    A brief but enjoyable stay in a historic hotel especially catering for serving military personnel.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    Unable to view the Marine Museum as a conference had taken over that area but their conference fees were far higher than my room rates so good luck to the Marine Memorial for their commercial accumen.

    A buffet breakfast was included in the room rates and was good, albeit with an obvious American slant, and they offer residents a free "happy hour" each evening. Excellent value for money and as a veteran, it was nice that my fee for staying two nights was going to support other military service personnel and veterans.

    Stayed in February 2024

  • Reviewed: January 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Walking distance to theater, shops and good restaurants

    Stayed in December 2023

  • Reviewed: January 2, 2024

    9.0
    Fantastic. Would rate 9/10
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    It is in a congested part of town. Remember you are in the middle of a city and be patient with driving and parking.

    Nicely decorated, very, very clean, and the event center was beautiful. It is close to great restaurants and parking is nearby. The staff actually offered service! It was some of the most attentive service by a hotel staff we have had in some time. The breakfast was fantastic and even had multiple gluten free options like muffins and pastries! We will absolutely be staying again.

    Stayed in December 2023

  • Reviewed: December 30, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The staff were all wonderful and went above and beyond to make our stay pleasant, including late check-out and accommodating us for a very late flight home

    Stayed in December 2023

  • Reviewed: December 28, 2023

    9.0
    Awesome stay and comfort, we will definitely come back again
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    It took some time to retrieve our vehicle that was parked in garage. The staff seemed under manned

    Breakfast was great, service was excellent and the view was amazing

    Stayed in November 2023

  • Reviewed: December 28, 2023

    9.0
    Always our favorite
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We always enjoy staying at the Marines Memorial. At Christmas time it’s a tradition for us as well. It’s clean, quiet and the restaurant at the top is great to have - and views are top notch!

    Stayed in December 2023

  • Reviewed: December 28, 2023

    9.0
    A fabulous hotel in a great Location. The tribute to the Marines give it a unique/special character
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights

    Room was a little small and basic, but had everything you need for a very comfortable stay. Given the ccost of the room for the location overall it exceeded our expectations.

    A fabulous hotel in a great location to explore San Francisco. An amazing tribute to the Marines give the hotel a unique character. Breakfast was very good, happy hour with great views over the city was a welcome bonus. Staff were warm, helpful and friendly. Tremendous overall value.

    Stayed in December 2023

  • Reviewed: December 6, 2023

    8.0
    Will always come back to this hotel
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Don’t have any king size beds

    Breakfast included in the price and slightly discounted parking. That the costs of booking contribute to good cause. Good location to walk around San Fran. Rooms are clean but a bit snug. Hold luggage for free and staff are always, always so friendly

    Stayed in September 2023

  • Reviewed: November 21, 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent customer service from beginning to end. The attentive front desk staff went above and beyond to ensure we had a great stay, and we did! Dining staff was also lovely and the included breakfast and happy hour were more than I expected. The memorial portion of the hotel is truly special, with dedications to brave Marines around every corner. Location is spot on too, with many restaurants up and down the street and walkable Chinatown, Union Square and Fisherman’s Wharf. This hotel is a treasure to the city and a great value to boot!

    Stayed in November 2023

  • Reviewed: November 21, 2023

    8.0
    Great central location with a free happy hour and good breakfast
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The air conditioning in our room didn’t work and it seemed they knew about it before they gave us the room. When we asked they offered us a different room but given the weather was mild we decided we couldn’t be bothered packing up and unpacking again

    The hotel is in a central position so great for seeing San Francisco The breakfast was good and they have a free happy hour each night. The staff were really friendly

    Stayed in November 2023

  • Reviewed: November 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Central location, safer part of city. Very helpful staff

    Stayed in October 2023

  • Reviewed: November 10, 2023

    8.0
    It’s almost very good
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast and cleaning

    Hard to say

    Stayed in November 2023

Showing 1 - 25

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