The room was warmer than we were comfortable with as we couldn’t turn down thermostat (set at 67 degrees); also wish there was a fan, louder AC, or dehumidifier in bathroom to turn on to drown out noise at night like most hotels- it was very quiet in our room and both of us easily awoke throughout the night to noises.

Staff was always very friendly, clean modern facility

Stayed in May 2024

Nothing comes to mind.

Really appreciated how dog friendly they were. We checked in and walked our dog and by the time we came back up, a dog bed, water bowl, and food bowl were in the room for us. The hotel was also so beautifully decorated. I have never been to a hotel that actually cared about the details of decor in this way. And the location was so perfect.

Stayed in March 2024

There was a wedding going on and it was a little noise at night.

The room was well appointed and was clean. The bed was comfortable and there was ample space. I also very much enjoyed the interior design choices.

Stayed in March 2024

nothing

Stayed in March 2024

I have nothing bad to say! Our stay was excellent and memorable, the staff made a world of difference.

This hotel is elegant, beautiful, and you feel a sense of "high class" while your here. The staff will make your stay perfect, and they are always there to help. I had a bad experience the last time I stayed here and the staff fully embraced my comments and made it right. I could not be more pleased at the outcome of my stay. Thank you for making my valentines day weekend with my wife one to remember, we will be back!

Stayed in February 2024

Everything was awesome

I like the look of the place and the amenities

Stayed in January 2024

Nothing

Nice location…great service… nice complimentary items. Coffee bar in the morning, wine and beer at happy hour. It was really nice

Stayed in January 2024

The night concierge staff was not very polite. It is a non-smoking hotel, therefore they behave as if all their guests should be non-smokers as well. I have no problem going quickly outside to an area away from the hotel, but to have an instant attitude change and be condescending because a guest asks for a lighter or matches is too much. There is an entire list of goods the hotel is willing to provide if requested, I’d be very shocked if nobody has ever asked for a book of matches or something before. It’s customer service basics, at least say no with a fake smile - but the two employees at the desk made me feel ashamed and uncomfortable, as if I had already done something wrong.

Everything about the room and facilities was wonderful. I specifically booked a room with a spa bathtub, which was gorgeous and very relaxing.

Stayed in December 2023

All good, no complaints.

Fun decor. comfortable bed, nice towels. Cookies for Christmas was a nice touch. Commoners restaurant pick-up was very good and prompt. cheap parking across the street. Bathroom very, very clean. Managers cocktail hour very nice.

Stayed in December 2023

I had a dog with me, finding a place to walk my dog was a little challenging, it would have been nice to have a dedicated walking place on location. They suggested going down a couple blocks to the double tree, which I guess was okay, but it did feel a bit far every time I had to take my dog for a walk.

The location was great, close to everything, never had to walk more than 8 minutes to get to where I wanted to go. My absolute favorite restaurant though was the Commoner. The salmon and commoner burger were unbelievably delicious!

Stayed in December 2023

not a thing!

Everything! love the decor, the room, staff, beds, amenities...

Stayed in September 2023

Parking

Cool decor and comfy

Stayed in August 2023

The property was unique. The beds were comfy and the shower was amazing. The service was excellent!

Stayed in August 2023

The location was ok. But with all the construction and the side road, we had to go past the hotel twice just to get valet access because the front of the hotel was so congested. The rooftop bar was neat but realllly small. Would have loved more room.

Loved the aesthetic. The room decor was great, the pillows were amazing, the shower was really neat. Loved the staff! Everyone was so energetic and friendly.

Stayed in July 2023

Had to call the front desk for all amenities and price of the room

Friendly workers and clean room

Stayed in July 2023

No mini bar, no coffee maker no 24 hour room service

The commoner was good. But it would’ve been nice to have coffee maker and mini bar in room and 24 hour room service.

Stayed in June 2023

Very friendly service from everyone we came in contact with. I enjoyed just being able to text for help and questions with a prompt reply. Hotel was really clean. The beds were Comfortable. Location was awesome. No complaints!

Stayed in June 2023

Not a fan of the food offerings for breakfast and happy hour, but it’s free and people seem to love free stuff!

super friendly staff, hotel laid out nicely, parking close by, clean and inviting

Stayed in April 2023

liked everything

liked the location, decor and service

Stayed in May 2023

I can’t think of anything.

Great location, they adjusted our reservation so our rooms were adjacent. Valet and bellhop services were excellent. Front desk so knowledgeable and friendly, really great. Restaurant breakfast was delicious.

Stayed in May 2023

I liked that the themes/details carried throughout. All of all the elements were thoughtful and well designed. I really appreciated feeling like you had me covered and thought of everything I may not of.

All!

Stayed in May 2023

We've been to the restaurant many times in the past but the current menu/chef is not flexible and not very vegetarian-friendly. We'll definitely stay at the hotel again but not eat at the restaurant.

The staff was amazing and helped us with everything we needed. Room comfortable and loved the dog-friendly atmosphere.

Stayed in May 2023

no room service after 9 pm

room size and decor

Stayed in May 2023

We were in town on Easter to visit our daughter who attends the University of Pittsburgh. The hotel is trendy and gorgeously decorated. Our room was spacious and very comfortable. We were in walking distance to many restaurants and the restaurant and bar at the hotel was very fun and delicious. They have a free happy hour every night which was a lot of fun! We loved this hotel!

Stayed in April 2023