125 Arsenal Rd, York, PA 17404, United States
#28 of 29 hotels in York
Guests' ChoiceBased on 312 hotel reviews
3.8Cleanliness
4.4
Comfort
4.7
Location
6.5
Facilities
4.5
Staff
6.5
Value for money
5.0
Free WiFi
6.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 May 2024
D
United StatesWell the booking.com Said a microwave and a refrigerator, it had none, the girl working there appolized and offered to heat anything we needed, so that was nice
Area
Stayed in May 2024
Reviewed: 19 February 2024
Dixon
United StatesThe rooms are extremely outdated, extremely dirty doors into the bathroom were covered what looked to be spilled coffee, drinks. Not sure. Bed sheets were dingy burned or stained
Convenient stuff look nice
Stayed in February 2024
Reviewed: 30 January 2024
Shamika
United StatesNo breakfast
Friendly staff
Stayed in January 2024
Reviewed: 18 October 2023
Tracey
United StatesHad to ask for towels and toilet paper, we put our trash out... had some roaches
Location is great
Stayed in October 2023
Reviewed: 14 August 2023
Maria
United StatesThe sheets was looking very dirty and The room wasn't clean. There's a lot of drug addicts there. My towels in the bathroom wasn't new ones, they was very dirty.
N\A
Stayed in August 2023
Reviewed: 24 July 2023
David
United StatesIt was not worth the money burn holes in the covers no drawers in the dresser the counter was barely hanging on
Plenty of parking
Stayed in July 2023
Reviewed: 1 July 2023
Brokenangel66
United Statesa coffee maker would have been nice
location was perfect-easy to find. Staff was very nice and more than helpful. was smoking room which i appreciated
Stayed in June 2023
Reviewed: 11 June 2023
Bean
United StatesBed was wayyy toooo hard roaches everywhere hallway stunk no roomservice
Where it was at wasn't a bad place
Stayed in June 2023
Reviewed: 7 June 2023
Law
United StatesHotel had bugs.
No breakfast.
Stayed in May 2023
Reviewed: 9 May 2023
Acencio
United StatesThe shower had mold
Nothing
Stayed in May 2023
Reviewed: 7 May 2023
Vanessa
United StatesRoaches, no heater in room and pillows were not comfortable
After a 10 hour road trip to this hotel we were so tired and ready to rest. When entering our room we found roaches walking around the floor. The temperatures had dropped so we change the ac to heat and put the temperature at 85 and there was still no heat coming out. The bed sheets were stain with black stains and yellow. I was dissatisfied with the stay
Stayed in May 2023
Reviewed: 30 April 2023
Blaze
United StatesHole floor smelled like pot
Stayed in April 2023
Reviewed: 22 April 2023
Scott
United StatesBathroom had a lot of wear and tear showing. Only had a shower hose hanging in the tub and no way to hang it on the wall. Tub floor was dirty looking. Old Water exchanger was open in the wall with no plate over it. Bathroom vent fan did not work. Towels and bath mat had old stains on them.
Convenient location, but heavy traffic. Room was clean, bed was comfortable
Stayed in April 2023
Reviewed: 16 March 2023
Pompey
United Statesthe hotel doesn’t have to best clean rooms or bathrooms
the location
Stayed in March 2023
Reviewed: 22 February 2023
Ashley
United StatesNo laundry
Everything was ok
Stayed in January 2023
Reviewed: 3 February 2023
Kelly
United Statesnot as clean as it could be. clearly it’s been repainted and repairs have been and are being made. HOWEVER, cleaning staff clearly are falling short and are not being held responsible for their lack of proper cleaning. which means there is a lack of “standard and training regarding the standard “ all pictures are of rm 119.
front desk staff are amazing, friendly and go out of their way to help within their ability.
Stayed in February 2023
Reviewed: 29 August 2022
Clyde
United StatesRoaches broken furniture poor water pressure
Leaving
Stayed in August 2022
Reviewed: 24 August 2022
Cecely
United StatesLiterally everything. Usually I don't stay at motel 6 but since it was a quick over night and the reviews said the rooms were clean o decided to stay. This location was extremely dirty with dog hair on the carpet in the halls and is smelled of urine. There were all types of unsavory people hanging around outdoors. Now on to the room it was average Clean but the sheets and towels looked as though they haven't been changed. Went to the front to get new only to see that those were stained and dingy. Truly disappointing.
The price
Stayed in August 2022
Reviewed: 23 August 2022
Marcellus
United StatesBreakfast was basic and there were roaches
Staff was friendly
Stayed in August 2022
Reviewed: 17 August 2022
Samantha
United StatesThe toilet kept running all night
Had a tv and a desk
Stayed in June 2022
Reviewed: 26 July 2022
Christopher
United StatesThe refrigerator not being cleaned
Chris Franklin the room was clean but they forgot to clean out the refrigerator for a no washed cloth and we found the bug in the tub
Stayed in July 2022
Reviewed: 31 May 2022
Elizabeth
United StatesThey need to clean more
Room was not as it appeared in pictures and was not cleaned very well....
Stayed in May 2022
Reviewed: 30 May 2022
Melanie
United StatesFirst room was dirty and had a water leak. 2nd room was ok. No heavier blankets and no coffee
Staff was friendly
Stayed in May 2022
Reviewed: 12 May 2022
Brandon
United StatesThe inside of the entire building was disgusting. The floor was constantly slippery in the lobby and smelled like Fabuloso. The elevator is disgusting. All of my towels were dirty. The sheets on the bed were dirty. There was no "No Privacy" sign. The hinge lock on my door was nonexistent and broken. The shower pressure was very low. The toilet never stopped running. This is NOT worth $70/night. I'd spend the extra $20/night and stay down the street at the Best Western if I were to do that trip again.
The exterior of the building looks nice, the parking lot is well lit.
Stayed in May 2022
León, Spain
Morro de São Paulo, Brazil
Roussent, France
Tbilisi City, Georgia
Vijayawāda, India
Budapest, Hungary
Noosaville, Australia
Žabljak, Montenegro
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content