9400 Highway 19 West, Bryson City, NC 28713, United States
#4 of 8 hotels in Bryson City
Guests' ChoiceBased on 362 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
9.4
Facilities
8.8
Staff
9.4
Value for money
8.8
Free WiFi
8.6
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End of dialog contentReviewed: 1 June 2024
Johanna
CanadaThe girl to get breakfast out on Sat showed up at 8:20 (breakfast was supposed to be available at 8:30). I know for sure because we were out front, waiting. When I went in, at 8:30, to ask for hot water, to make my own tea, she seemed confused as to how to make hot water available to me. When I inquired as to when the free breakfast would be available, she stated she was just getting started on it and it would be at least 15-20 min. We ended up leaving and getting breakfast elsewhere. I may be old fashioned, but if you're supposed to have food available at 8:30, as an employee, you need to be there, working, more than 10 min beforehand. On Sunday, not sure if it was the owner I spoke to, but he was extremely apologetic for the previous day's disaster.
Beautiful location, quiet, wonderful supper in the restaurant, friendly people at front desk.
Stayed in May 2024
Reviewed: 7 May 2024
Sherry
United StatesThey are building additional rooms and there was construction equipment in our mountain view, but understand thats temporary
The location was great and it was very quiet.
Stayed in April 2024
Reviewed: 30 December 2023
Amanda
United StatesNo breakfast other than dried out sausage biscuits
Quiet location
Stayed in December 2023
Reviewed: 18 December 2023
Keith
United StatesNothing
Everything
Stayed in December 2023
Reviewed: 6 December 2023
Sandra
United StatesCoffee pots didn’t work
Quit , rustic , reminded me of where I lived many years ago .
Stayed in December 2023
Reviewed: 27 November 2023
Kelly
United StatesNA
Beautiful place and conveniently located and very friendly and safe atmosphere
Stayed in November 2023
Reviewed: 25 November 2023
Sandra
United StatesBeds are comfortable. And everyone is friendly.
Stayed in November 2023
Reviewed: 18 November 2023
Dan
United StatesThe restaurant was very accommodating. They made cheese pizzas for our grandchildren.
Stayed in October 2023
Reviewed: 2 November 2023
Elizabeth
United StatesBeautiful location and views, lovely grounds, comfortable room, enjoyed the bar area, lots to do.
Stayed in October 2023
Reviewed: 26 October 2023
Ed
United StatesSwarm of Bugs in the room
Stayed in October 2023
Reviewed: 24 October 2023
Donald
United Stateseverything was fine, had no complaints
we really did not have much time. We checked in much later than expected and left before 7AM. Would have liked to look around in daylight hours, place looked really pretty. Did not have time for breakfast because we left before it was available. Beds, pillows, lines were nice, towels were very nice.
Stayed in October 2023
Reviewed: 24 October 2023
Michael
United StatesThe bed was horrible. It sunk in the middle and the pillows were too big to sleep on. The bed was really high off the ground. They need to put a step stool beside the bed. I wish they had a more casual restaurant that served breakfast and lunch, too.
The room was awesome! We enjoyed the fireplaces.
Stayed in October 2023
Reviewed: 23 October 2023
Stacy
United StatesLoved the view from our balcony. It is something I can wake up to every day!
Stayed in October 2023
Reviewed: 23 October 2023
Kim
United StatesNothing
It’s such a beautiful property. The staff are helpful and friendly. We love staying there.
Stayed in October 2023
Reviewed: 19 October 2023
Robert
United StatesWi Fi was weak. Large coffee maker but little packets?? TV remote wasn’t working well.
Beautiful location, clean and accommodating staff.
Stayed in October 2023
Reviewed: 18 October 2023
Kurt
United StatesExercise room needs some work.
Everything was great. Our 4 th time here.
Stayed in October 2023
Reviewed: 16 October 2023
Erik
United StatesThe road was narrow. I was driving a large pickup and turning around to get pointed in the right direction meant driving well past the cabin and coming back. That and the shower temperature is preset. Nothing to be upset about though.
SO much more than I expected, but the cabin was secluded. The privacy was excellent. It was so quiet. We were only staying the one night, but we’re seriously discussing coming back and staying a week for an actual vacation.
Stayed in October 2023
Reviewed: 15 October 2023
Deborah
United StatesNo elevator No breakfast Needs better toilet paper
Cozy
Stayed in October 2023
Reviewed: 13 October 2023
Mandy
United StatesDidn't like the TV set up and glasses in the kitchenette were dirty.
Customer service was exceptional. The lady at the front desk was so sweet. I also liked that the property was quiet and very easy to find.
Stayed in October 2023
Reviewed: 11 October 2023
Sarah
United StatesMaybe just a little pastry/juice table
Very friendly and welcoming staff members
Stayed in October 2023
Reviewed: 10 October 2023
Regina
United StatesHaving to leave!
Very beautiful location. The cabin was a perfect fit for our family. Although the pool was closed for the season and we didn't have much time to use any of the other facilities, it was nice to know for future trips what is available. We will definitely be booking again and again.
Stayed in October 2023
Reviewed: 9 October 2023
Alan
United StatesI couldn’t find anything not to like.
Cleanliness, personable staff, especially Carol at the front desk. Great location, fantastic facilities.
Stayed in October 2023
Reviewed: 30 September 2023
Sara
United StatesThe sausage biscuits for breakfast were good, wish they would have been ready a little earlier. I was hungry since 6:30, but not until after 8. The restaurant was great. I loved the trout cakes. We were told we had to have a reservation and when we showed up early told we had to wait for the reservation time so we did. When we finally got our meal, a big rowdy, clearly intoxicated group of about 8 people just walked right in. There weren’t enough seats at the bar (which is where we had reserved our seating) so they just stating walking up and down butting into private conversations to try to get them to leave. The staff would not ask them to leave and kept serving them so we packed up our $120 meal and headed back to our room to finish it. Other than that hour every thing was great.
It was cute and comfortable. The staff was so nice and it was clean. We went on the wine train in Bryson City so we thought it was a great touch they already had wine glasses and a wine opener in the room ready for us. The pool was so nice after an early September day! The sausage biscuits were the best.
Stayed in September 2023
Reviewed: 27 September 2023
Tom
United StatesGreat bar tender
Stayed in September 2023
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