3790 Las Vegas Boulevard South, Las Vegas Strip, Las Vegas, NV 89109, United States
#113 of 228 hotels in Las Vegas
Guests' ChoiceBased on 3734 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
8.9
Facilities
8.0
Staff
8.2
Value for money
7.7
Free WiFi
9.4
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End of dialog contentReviewed: 31 May 2024
Igor
CroatiaRooms are outdated, for the room rate ($600/per night) we could get a Venitian or some other better hotel. No discount for overnight parking for hotel guests. Elevators are buggy, doors getting jammed regularly. Mini bar taken out of the room...
Mobile checkout was nice bc there was a huge queue for checkin on the date of departure.
Stayed in May 2024
Reviewed: 30 May 2024
Dieter
Costa RicaThey have a double rate of parking daily
Stayed in May 2024
Reviewed: 30 May 2024
Joe
United StatesGood breakfast
Stayed in May 2024
Reviewed: 30 May 2024
Koon
SingaporeEverything is good
Efficient staff
Stayed in May 2024
Reviewed: 28 May 2024
Petkovich
United StatesThe room was great and staff was extremely helpful. I was very satisfied, I look forward to seeing you again, and highly recommend your establishment,thank for your professional experience p
Stayed in May 2024
Reviewed: 27 May 2024
Lidia
United StatesNot as much entertainment for adults…a lot of noisy kids…and a lot of weird-looking people.
Location
Stayed in May 2024
Reviewed: 26 May 2024
Neil
AustraliaWhen we first arrived, we thought we had done the wrong thing, as Australians our laws prevent smoking indoors and it was extremely difficult to put up with the smell of smoke, i would hate to be an asthmatic. When we moved around, we found the MGM grand has a no smoking policy which i believe should be adopted throughout, they could have special areas which are vented to the external of the hotel for smoking guests only, apart from that we very much enjoyed the stay.
We enjoyed our stay and thought we picked one of the best locations in Vegas.
Stayed in May 2024
Reviewed: 25 May 2024
Aleksandra
United StatesThe reception area is very smokey from cigarettes in the casino. No refrigerator in the room but you can easily order one for extra charge.
Good room - clean, renovated. Staff is very friendly and responses quickly
Stayed in May 2024
Reviewed: 24 May 2024
Jody
CanadaLong checkin process. But the staff was great
Stayed in April 2024
Reviewed: 23 May 2024
Rosanna
PhilippinesNo water kettle, no bedroom slippers, no water
Location, comfortable beds and pillows.
Stayed in May 2024
Reviewed: 20 May 2024
Cynthia
United StatesVery disappointing when we went to get a player's card, a female staff member was extremely rude. When I asked her what her name was, she refused to tell me. Luckily, another employee was nearby, and I informed him of how extremely rude that staff member was. I don't know if she was tired or just having a bad day, but it was very disappointing. The second thing I didn't like was the fact that there was no refrigerator or microwave or coffee maker in the room. I take medication that needs to be refrigerated, and I enjoy having a hot cup of tea in the morning and the evening. I think New York New York needs to be more transparent and announce in some way if these amenities are not going to be available.
The hotel and casino are in a great location on the strip. I enjoyed the restaurants, Gonzalez Gonzalez nightclub, and It's just an overall good time in the casino with great music always playing in the background. Also, I would like to mention that the bell named Matthew, who came up for our luggage, was extremely kind and very helpful and super friendly. The few minutes we spent with him.coming downstairs was such a pleasure.
Stayed in May 2024
Reviewed: 20 May 2024
Lee
United KingdomThe smoke filled lobby and casino..... such a shame as it hits you when you first arrive through the doors and go to check in.
Loved the New York themed hotel, room was fantastic plenty of space
Stayed in April 2024
Reviewed: 19 May 2024
Susan
United KingdomCost for rollercoaster then same price again for any photos.. unable to get any photos of yourself on ride.
Location was excellent. Great to have a pool no towels needed & cold water available.. Great location could if fit enough able to walk a long walk to the Strat & a shorter walk the other direction to las vegas sign
Stayed in May 2024
Reviewed: 18 May 2024
Tania
New ZealandI am not a smoker, so smoke smell was a bit overwhelming, but understand that it is part of the package.
Lovely staff, clean room, bed was very comfortable and good location on the strip.
Stayed in May 2024
Reviewed: 18 May 2024
Tonu
EstoniaHuge hotel-casino in the Strip of Las Vegas. 20 min to walk "everywhere".
Stayed in May 2024
Reviewed: 18 May 2024
Julissa
United StatesA microwave at the room and A fridge
No breakfast
Stayed in May 2024
Reviewed: 17 May 2024
Dianna
CanadaThe air conditioning in the room seems to shut off automatically when you're not in there. We had four adults sleeping in there and it was quite warm even though we had it set at 65° F.
I appreciated the lady at the front desk giving us a discount on our room because of our negative experience at the pool.
Stayed in May 2024
Reviewed: 16 May 2024
Humphrey
United StatesSurprise deposit if 100$
Location
Stayed in May 2024
Reviewed: 15 May 2024
Andres
MexicoI loved the food court, the theme and the arcade. The food court is not only delicious but beautiful. The roller coaster is very fun as well.
Stayed in May 2024
Reviewed: 15 May 2024
Jessica
United KingdomThe pool is very cramped with little to no room between sunbeds - that’s if you can get one! The location of the hotel is towards the end of the strip so it was a long walk to get into the center were most of our dinner reservations were.
The hotel’s interior downstairs was great and very realistic depiction of New York. Overall the stay in this hotel was pretty standard, not too basic but equally not amazing. Greenberg’s deli and the pizza shop were great places for quick service whilst some of the others were a bit disappointing.
Stayed in May 2024
Reviewed: 15 May 2024
Cindy
United StatesWe had put the "do not disrurb" sign on the door. Housekeeping entered our room anyway. It happened again the next day. Even though not only had we put the "do not disturb sign up, but it was written on the computer for all to see. I complained to management again. Each day I received monetary compensation. But nothing, in my eyes, could make the fact that we were personally violated, go away. I won't be staying at that hotel again.
The beds were so comfortable! Great options nearby to eat.
Stayed in May 2024
Reviewed: 14 May 2024
Eray
NetherlandsWe expected the hotel to be cleaner and better maintained. The bathroom needed renovation.
The location, the casino and the staff were the plus for this hotel. The artwork in and around the hotel was tasteful.
Stayed in May 2024
Reviewed: 14 May 2024
Daniel
CanadaThe rooms view.
The variety of different food and entertainment.
Stayed in May 2024
Reviewed: 13 May 2024
Suzanne
United KingdomNoisy single glazed bathroom window. Nowhere to put luggage otter than the floor
Had everything we needed for a short stay. Liked the iced water in the lobby and coffee in the morning. Nice seating area. Friendly welcome on arrival
Stayed in May 2024
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