The room is tiny.

Stayed for one night in San Francisco downtown. We walked down a few streets and were shocked by the number of homeless people on the ground. Luckily right around the hotel there wasn't many.

Stayed in March 2024

The location was ok. We wanted to stay in Nob Hill but the hotel was 2 blocks away from an area we were advised to avoid. Not too many restaurants close to the hotel.

The hotel was lovely. Very comfortable and decorated well. The room was small but we were expecting that. Very helpful and friendly staff.

Stayed in March 2024

No comment.

Room was great.

Stayed in May 2024

Room was quite small for 2 people. Wasn’t soundproof and could easily hear people next door and outside.

Good location with helpful staff. Rooms were modern.

Stayed in May 2024

Slight homelessness, way better than Tanderloin

Building and location

Stayed in May 2024

The hotel is located in a relatively "unsafe area", as we saw a lot homeless people and drug addicts one or two blocks down the street, but not in the direct vicinity of the hotel. Walking there at night feels not quite safe, but as a group of friends, it was fine for us. During the day hours, the zone seems fine.

The Hotel is great, located in a nice, old and historic building in the heart of San Francisco. The building and rooms are overall good, renovated and offering all the necessary facilities. A good value for the paid money.

Stayed in April 2024

Wifi was not working that well (room 404), they painted the walls without any signs, elevator was out of service for one day

Amazing location with proximity to many public transportations, beautiful and excellent cafe down the street, very nice staff, great interiors

Stayed in May 2024

Small room for 4 people, no place to take a round

Hotel is well located, renovated and cozy

Stayed in April 2024

Thin walls.

Location, staff, price, etc.

Stayed in April 2024

Standard

More than excellent rate for the quality and location

Stayed in April 2024

This review has been hidden because it doesn't meet our guidelines.

Wi-Fi was very weak in the room.

Quiet hotel room with very kind staff, and modern rooms for reasonable price.

Stayed in April 2024

Good location, easy to reach most of SF spots. The place is nice and clean. Staff is kind and helpful. Parking with discounts is available in a separate building (10 minutes walking)

Stayed in April 2024

We like the old style lift .

Stayed in April 2024

Rooms at the back of the building are incredibly quiet but on this visit our room was quite central, which meant it was a lot noisier.

Simple but nice fitness room included in the hotel which was free to use. Staff were nice, beds were incredibly comfy.

Stayed in April 2024

We had everything we needed for our family holiday.

Stayed in April 2024

The weather...

The noise from the street in a good way. Felt relaxed.

Stayed in April 2024

The lack of soap in the bathroom was an issue. The shower gel in the shower was almost empty and hard to dispense. Our toilet had a bit of trouble flushing (had to be flushed twice), and the parking situation and fee to park was not properly explained in the booking of our reservation.

Loved the design and art in the building. The old fashioned elevator was fun and gave character to the building. The modern style and outdoor seating spots were enjoyable. Location of the hotel was perfect distance to the SF bridge, Fisherman’s wharf, and other piers for attractions. The closeness to a lovely breakfast place up the street was perfect.

Stayed in April 2024

Very thin walls. Got woken up every day by housekeeping doing their rounds and vacuuming, people walking up and down the hallway and neighbours being noisy. The fan in the room also would not stay on overnight and we constantly woke up very hot even with the windows open.

Staff were lovely, room was quite spacious and very clean and comfortable with a lovely updated bathroom. The restaurant downstairs was a little pricey but absolutely delicious.

Stayed in April 2024

Near the Tenderloin, so can feel sketchy at night

Newly remodeled, good facilities, everything worked

Stayed in April 2024

Hotel borders Tenderloin, a pretty sketchy area of the city. Don’t recommend approaching from the south. Keep uphill of the hotel and you’re fine. We had no security problems and staff is always at the front desk. No ability to cast from device to TV, no streaming service sign ins available either. Room was only cleaned upon request and I didn’t realize that’s what was meant by “room service.” Walls are very thin and normal conversation can be clearly heard room to room.

Clean and stylish, fridge in room, bed was comfortable. Bathroom was nice and robes are provided.

Stayed in April 2024

Room was small but I feel that for the price it was to be expected. The elevator broke down but it was repaired within 18 hours.

Great location on a hill leading out of the tenderloin, escaping the street people. Great value and I was impressed by the cleanliness and the flexibility of the staff.

Stayed in April 2024

Only complaint is the walls are paper thin and our neighbors had the TV on all night (seriously, all night). This is just a little weird not really a complaint, when we arrived there were no comforters or extra sheets on the beds, only the sheets covering the mattresses. They did give us comforters when I asked but they made me carry them upstairs to my room and they didn’t seem sure they had more comforters…just a bit strange

All in all, for a spot in the middle of the city I thought it was pretty good - great area, clean, there’s street parking nearby (if you can read the signs). A great crash spot and I would come back and stay again.

Stayed in April 2024

Area isn’t great and parking is far away.

Nice size room and good coffee making facilities.

Stayed in April 2024