All were fine but it would be great if they are a bite flexible on checkout timing like up to 14:00

The location is amazing - close to all shopping stores and the river area Staff are super friendly and supportive 10/10 Very clean and comfertable

Stayed in May 2024

Nothing

Everything, the hospitality, service, and amenities

Stayed in February 2024

The staff, room service accommodations, cleanliness and overall stay provided a great “home away from home” feeling while traveling for work in a new city.

Stayed in January 2024

nothing we did not like

beautiful room and amazing view, spacious and comfortable, with many goodies available and a great bathroom!

Stayed in July 2023

We were possibly a bit close to the lifts, and could hear them in the night.

Lovely and clean, with a great view from the 13th floor.

Stayed in July 2023

Clean room, Beautiful view, at the heart of downtown Chicago! Also love the amenities and the food! Great place to go on vacation

Stayed in July 2023

Our stay at Park Hyatt was absolutely outstanding. We enjoyed every minute of it. Personel was very polite, helpfull and thoughtfull. The room was absolutely perfect. From towels, bedding, night lights, shades everything was thought of. The in room bar was amazing they had some pre-prepared bottled coctails to enojoy. This hotel is beyond 5 stars - it has much more. Attention to details and the smallest plesures that make the real difference between 5 star and real luxury. Perfection. Thank you Park Hyatt.

Stayed in March 2023

The price was a higher than expected. I was not happy with the cost of car garage parking

The location of your hotel is the one of the only reason that I booked your hotel.

Stayed in January 2022

The TV channel kept switching randomly while we were watching something. No late night in-hotel snack options which is bad for low blood sugar emergencies.

The staff was kind and helpful. The food was perfect.

Stayed in December 2021

Everything meet our expectations!

The staff was excellent. I was greeted by name every time we meet with the staff. Excellent location! Awesome place to stay. We booked for December as well.

Stayed in October 2021

Loud

Location, comfort, cleanliness, staff

Stayed in September 2021

Better price

Nice location

Stayed in August 2021

As always, my stay at the Park Hyatt was fabulous!

Stayed in August 2021

Only improvements could have been more blankets (I know I could have called and asked) and a microwave. my partner stated he didn't love the eggs Benedict but I was very happy with the room service of cream and coffee in the morning (carafes of both).

Everything was wonderful! loved the view and the bathroom and the dining area! staff was excellent. Only improvements could have been more blankets (I know I could have called and asked)

Stayed in June 2021

The staff is always very attentive and friendly. The rooms were very clean and comfortable.

Stayed in June 2021

Room service was bad. Quality and service. Server went back to get what she forgot and cam back in 45 minutes after dinner was finished

Nice people. Nice ambience

Stayed in July 2021

I wish the restaurant had a little more variety. I’m pre diabetic and need a lot of protein options. I love sushi but it’s not on the palm any more! I had a salad and poke bowl that were outstanding and the chicken was also great!

The staff was friendly and check in was easy! The staff at the restaurant were so nice and attentive! The food was delicious!

Stayed in July 2021

The room should be better clean and refurbish with bottles of water and coffee capsule on daily bases or at least every two days The beds linen were put on the opposite side.... Difficult sometime to find space on the terrace , they should have at least few tables for the Hotel guests

The room comfort , the great location , the gym and the swimming pool The terrace is really great for take a rest or having fun

Stayed in June 2021

It has been great , so we decided to stay few more days

Stayed in June 2021

Very noisy corridors

Stayed in May 2023

Noise level from street and constant noise from sirens through the night.

Room was nice and view was great.

Stayed in August 2022

we were o my there for a short time and because of delays in fixing the hot tub, we didn’t get to use it for a full day. also, I didn’t realize when booking that the spa was closed. that was one of the main reasons we booked, and to not have it on-site was a disappointment.

location. lovely lounge. staff was very friendly. room and view were wonderful. awesome fitness center.

Stayed in November 2021

a lot of noise in rooms , from next door guests to ambulances all day since it’s next to a hospital

great location and amenities

Stayed in October 2021

The room itself was not clean. The bath tub had pubic hair in it. The shower and commode room doors, appeared as though, they had not been cleaned in a month. The mattress was so uncomfortable. The carpet was horribly stained. The rooms desperately need an upgrade. For the price per night, I'd rather stay at the Four Seasons.

The view and location were great. The staff and food, was impeccable.

Stayed in August 2021